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WigsBuy has a rating of 2.2 stars from 690 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WigsBuy most frequently mention customer service, wrong color and human hair. WigsBuy ranks 26th among Wigs sites.
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I heard from Sherry & have been advised that my order will be shipped. That is all I wanted. I love all my human hair wigs that I have purchased from Wigsbuy. They are heat friendly- I use hot rollers all the time with them or a ceramic curling brush.
They feel like what my real hair had felt prior to losing after chemotherapy. I honestly could not live without my human hair wigs.
I am satisfied with the overall quality of my products. My extensions do not shed where as my other wigs in fact do. I also noticed that the texture of my products are excellent, a lot more softer and manageable than my other hair I currently own in my home from other stores.
Do not buy from this company! It is a Scam the wig I ordered was so unreal, and now I am fighting with an international number and they will not refund me all my money! Please take it from me and go somewhere else! As you can see I spent $431.63 thinking I was going to receive the wig from the picture (see picture). As you can see from the picture that is not at all what I ordered.
I got my order yesterday. This wig is so pretty! I wore it out and nobody even questioned me on if it was a wig or not. I got plenty of compliments on how "gorgeous my hair looked" though! Putting it on is a little awkward if you've never owned a wig before (like me) so it was trial and error until I got it to look good. The cap that keeps it on your head fits very snugly. I have an average sized head, i think. The wig hair wasn't thin, I couldn't see my hair underneath it.
Order #*******
I placed an order February 6, told I would receive it in 14 days (process time) plus 7 days shipping=21 day max!
It is now March 27 and they lost it in the logistic department? Now want another 14 day to make it then ship it!
Ev ry time I inquired about where my order was, they would say...'another 14 days.'
Very frustrating and I do not believe their excuses.
If you want a wig you order to arrive any time remotely close to the date promised... Do Not order from Wigbuy.
I finally cancelled my order, when they told me today that it would be another 14 days to make plus shipping time
Very unreliable!
Susan Myrick
Dear Customer,
So sorry to hear that you had some problems about your order. Could you please let me know your correct id number so that I could be able to help you? Any other questions, please also feel free to send emails to [email protected], we will try our best to help you solve your problem. Have a nice day.
Wigsbuy
I shaved my head not too long ago, because I want to grow out my natural color (no regrets). But for the time being, I wanted something that I could wear while I'm out if I wanted to, so I decided to get myself a wig. This is my first one ever, and I got a say, it is so darn close to looking realistic. The only way you can really tell if it's a wig is if you look at the top and how the part is sometimes. It looks absolutely adorable with accessories, like the hat I'm wearing in the photo! It's a very pretty wig, but like what others have said, it can tangle, so I'd bring a brush with you if you go out in public. I bought another in a lighter color from this company, so I can have fun with 2 colors. I'm so happy with it I overall!
I recently purchased a wig and received it within 2 1/2 weeks
Before purchasing I read all the negative reviews and was quite hesitant
I must say that I am extremely happy with my purchase and hope to purchase more from Wigsbuy as this purchase was for medical reasons
I am an extremely happy customer
Thank you Wigsbuy
The wig required adjustments as any lace front wig would. The Lace is very soft and not rough on your hair line. Very easy to cut. The cap has adjustable straps in the back and fits very good. I have a large head and my natural hair in the pictures was only braided in two under the wig. I used a sharpie to darken the edge of the lace to match my hair line. Eventually I might cut the asymmetric bob even so I can wear it down the middle. I paid for this wig and was not paid for this review. I wanted to give my honest opinion because I purchase most things online after reading the reviews so I figured I would pay it forward. Over all happy with my purchase and I hope this review helps someone else.
Order number: *******
The wig I received looks nothing like the wig I ordered, it has a huge bald spot on the top, the color/style is wrong. I have been emailing wigsbuy I'm getting nowhere. They told me I can fix the wig with hairspray, how can I fix a bald spot with hairspray?! Save yourself time and money and buy somewhere else!
Hi, May i please have correct id NO.?
I am a constantly buying wigs! While surfing the web, I look for quality and great prices. WigsBug has wonderful prices and good choices on wigs. The number of accessories offered is vast. I have found a short curly wig on this sight and will be buying it. With all of the reviews, it seems that one can buy with confidence. The sight is easy to maneuver with everything at your fingertips.
I received my order today. This wig arrived promptly and well packaged. It comes inside a black hair net and when it is unravelled the colour is such a striking red, very beautiful. This product comes with a wig cap liner to put over your hair before putting on the wig. Unlike other wigs I have tried, this one does not become warm whilst wearing it which is great. The quality of the hair is excellent and the red colour is intense and dazzling. The inside of the wig is very well made and there are adjustable straps if you need to make it bigger or smaller for your head. I did not need to adjust these. I love the length of this wig and it is wavy and bouncy. I am very impressed with the quality and colour of this wig and I love it!
Order number: *******
Very nice product. I am so happy that I found wigsbuy. My wig is comfortable soft and makes me feel good. Thank you
Love this site. I will order again. I will also tell friends and family and customers, also Love Love love love love love love this site..
I ordered a wig the 1st of february, 2017... its the 25th... still have not received it... wben I put my order number... wbich was confirmed in an email from tbem. They said they had no record of it... although they had taken the money out of my account. 49.17$... immediately... i emailed Customer service and they said there was a delay first for Chinese New year and then a problem in manfacturing... they did get back to me... and as I write this the wig has been shipped and is in transit... i have no idea what it will look like but will update when if I ever get it... tbe point is if you want to gamble with your money go to a casino... better odds. There is no recourse here or guarantee. If I ever see a wig I guess I'm luckier than most but shoot I would buy somewhere else in The future and I used the wig. Im an emtertainer. If I needed it to leave the house I'd cry.
This was my first time ordering from Wigsbuy and i am so glad I did. The customer service team is incredibly friendly and they respect your time and considerations. Ill be ordering a lot of from them shortly.
Horrible customer service, never received an email confirming or declining my shipping, never received an answer from my email and i still havent received my product
Dear Customer,
So sorry to hear that you had some problems about your order. Could you please let me know your correct id number so that I could be able to help you? Any other questions, please also feel free to send emails to [email protected], we will try our best to help you solve your problem. Have a nice day.
Wigsbuy
I just received this wig and I love it so much I just bought it in a golden color and little bit closer to my color. I love the platinum but also want a color that is closer to my hair color. I will be buying more from this company! Thank You Darlene
Very happy with the quality of my human hair wig. Light and natural looking. Great price and Ruby the online chat lady was helpful with the progress of my order and explained that the human hair wigs take longer to process as they are hand made to order. I have now ordered four more in different styles and lengths.
I have very thin hair; My wig looks so natural that most people can't tell it's a wig. The wig is easy to take care of; I just throw it on and go. The color is so close to my natural color that, when a strand slips out, it just blends in naturally
I've bought wigs from different online shops before, 'simul for cosplay purposes, but I've never enjoyed them or found such a wonderful quality as those at Wigsbuy. They are natural, or vibrant, but beautiful and realistic and freaking incredible prices. I constantly have people reaching out to touch asking if it's real hair, or complimenting it. I feel confident and beautiful in each and every wig that I have received with incredibly quick shipping. So just, to the wigsbuy team, thanks!
(I just recently bought 4 more wigs, bringing my total count to 8... and I have plenty more on my wish list!)
Answer: Dear customer, Thanks for your quetsion here. If you need in urgent, you neeed to know the follwing: For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving would be around 25 days. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. Could you please tell me your order number so that we can solve your problem as soon as possible? If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Tidestore Team
Answer: The positive ones are fake reviews. Standard English is butchered in these reviews. They also write things we would not say like "i recommend site to all my friends to buy." These bad reviews are the honest ones because they have no reason to lie and no agenda to put money in this merchant's pocket. The bad ones are assuredly those who HAVE paid for horrible wigs that are poorly made. They write these reviews for two reasons: 1. It is cathartic getting the scam off their chests, and 2. To help and warn others. It is a waste of time to leave an honest review to help others knowing people will not believe them! For what reason do they have to lie?
Answer: You are absolutely right Carol. Stay away from the folks!
Answer: No. They are a complete rip off.
Answer: Dear madam, Could you please give me your order number? And we will help to fond your order. Have a nice day!
Wigsbuy provides natural looking cost-effective wigs, hair extensions & accessories for free shipping. Shop custom size synthetic & human hair wigs for men & women in multiple colors on our wig store here to explore the secret of instant beauty.


Hi, May i please have correct id NO.?