WigsBuyReviews 690

Hi, wrote here before about the 239$ paid wig, that was a scam bad quality. Well I then took it to Paypal and escalated a claim. I returned the wig (by my own expense) and now I got e-mails from Paypal that they made a resolution for my favor, and I have been refunded with the 239$. I am relieved, even though I lost some money with this scam, but got the most back. It was a very frustrating battle and I do not suggest that anyone EVER puts any money to those cheaters! I had also another claim with Paypal according another scam company Wigsis, and that resolution came also today and I got the refund, which was 150$, so at this cases Paypal really helped me and it ended up as good as possible. I am a lot wiser now, and I will not use these awful Chinese scam sites anymore at all. Please be aware!

I paid them $157.00 through PayPal. After 90 days they sent me a golden blonde wig, which in no way resembled the wig I ordered. I ordered a dark brown bob. I am a black woman and I do not wear blonde hair. I contacted them several times by email questioning why order was taking so long (site says 7 - 15 days). After requesting refund, I got a reply stating item was on the way. 10 days later I got a blonde wig. After emailing and calling them, all I got was take a picture and send it to them. Ha! I am going to request that PayPal stop processing payments for them. Join me please. This site needs to be shut down.

Excelente calidad, y servicio.
Muy buena peluca, con la pequeña cinturilla he podido adaptarla a mi cabeza. Me queda fija como si fuera mi propio cabello natural, me va "como anillo al dedo". Perfecta.
Estoy muy contenta, la recomiendo.

This company is a joke. They sent me the wrong order and when I contacted customer service (twice) I got no response. It wasn't until I filed a claim on Paypal did I hear anything from them. Even then they lied, saying they would ship me the correct product (they didn't). Once I escalated the claim directly to Paypal they offered me a $10 refund. Seriously? In what world do you offer someone 1/4 of their money back when you are the one who messed up?

Needless to say I'd never order from them again.

My wig arrived, wrong color and style nothing like the photo. I wrote for a return after reading the policy on their site They offered me $30 off to style it (I'm in Seattle, it was $160 quote to style) and a discount if I bought 2 more wigs. So I said no I will return it. They said it would be $30 shipping. Again I said no problem I will return it. The next email says I have to pay a special shipping rate to return it and then they are keeping 40% or 60% since they can't sell it again. I never even tried it on, it's still in the box, blonde when it was supposed to be brown, no bangs like photo etc etc. The mesh shows through the part like a cheap Halloween costume wig. Ugh, just DON'T do it!

For all those who purchased wigs and could not return them, you should only use PayPal when purchasing anything overseas. I have bought at least 20 wigs from them, for the most part every wig looks the same and the color is the same. I buy only synthetic because I purchased 2 "real hair" wigs and they were so bad, wrong color, bad material etc. they responded as all have said but I used PayPal so they were forced to refund my money. I did pay shipping 125.00 but I was refunded my total payment from PayPal which they get from Wigsbuy. Now PayPal has something where you can be refunded some of your shipping costs.
I pay $37.00 for a synthetic wig and it lasts about 6 weeks. I have paid $250.00 for a wig from a company in my home town and the results were 6 weeks because I where medium length hair. The trade off for me is the price, I can buy months worth of wigs thru Wigsbuy knowing they last 6 weeks.
People compliment me all the time how beautiful and full my hair is, that I look like a model or I look 10 years younger. I am from Rogers, Arkansas so I'm not a part of the company. I have had a bad experience, pretty much fully resolved due to PayPal but will continue to purchase my wigs thru Wigsbuy because of the price. I know what I'm getting and how long they last. I have sent a picture in on their website wearing the wig I purchased.
If I could buy my wigs anywhere else I would just to be safe, but I looked at Paula Young and I didn't see anything close to my style and they were a little more pricey. I can't say that every wig you buy from Wigsbuy will be of style and color you ask, I just know of the 20 I have bought so far I have had one that the cap was to big and one I had to cut to shape it better. I'm very pleased with what I have received for the price. DO NOT BUY REAL HAIR WIGS FROM WIGSBUY only buy synthetic. Thank you.

Someone needs to get back to me immediately I'm messaged you guys twice yesterday and still no response I want my money back my hundred dollars back for the cheap wig that you guys sent me all the way from China that looks nothing like him Kardashian inspired I would like my refund back or I will report you to the Better Business Bureau you got that? You're not false advertise with celebrities and don't even give the correct product please let me know the rules and how to ship it back to you guys because I want my full refund back or I will go through my company and I will dispute the charge thank you..