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White Fox Boutique is your new obsession. Shop all your favourite styles at affordable prices online & receive express shipping worldwide.
















The company has garnered significant criticism regarding its customer service and fulfillment processes. Customers frequently report extensive delays in order delivery, lack of communication, and difficulty in obtaining refunds or assistance. Many express frustration over unresponsive customer support, suggesting a disregard for consumer concerns. While some reviews hint at product quality, the overwhelming sentiment indicates that poor service and operational inefficiencies overshadow any positive aspects. Overall, the feedback reveals a pressing need for the company to enhance its customer engagement and streamline its order management to improve customer satisfaction and trust.
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White fox, in my opinion, is my favourite online store with such a wide range of options, styles, latest trends, and great materials as well as prices. They have such a great interaction with there audiences on social media in particular instagram and do a lot of prices or competitions to win $$$ off or outfits. 100% recommend them. The best in Australia x
Love the products and the service is amazing! Sarah's day activewear is so quality and the shopping experience is aesthetic and fast.
When I received my order I had an item missing in my order and when I contacted the White Fox team, I had Orla get back to me so quickly and she organised to have a replacement sent out within the same day. Super impressed with a quick and amazing response and will definitely be shopping with White Fox more regularly x
Overall I would rate my experience as quite good, even though I received the wrong items at first. But the Team of White Fox was very helpful, I let them know about the mistake and they handled everything quite well. And mistakes can always happen, so I‘m not holding a grudge just because of that.
Quality of items is really good as well.
Honestly one of the best online boutiques if your looking for something cute to wear for any occasion whether that be somewhere fancy and formal or even just a chill day at home. Highly recommend!
I always LOVE shopping at whitefox. Their website is easy to navigate and their clothing options are always so cute and high quality. I would buy my entire wardrobe from them if I could afford it!
I have made many recent orders from White Fox and have had a great experience every time, and although I needed to send back one of the tops that I bought as it was too small, the customer service I received was great! They were very quick to respond and were very helpful in ensuring I got my store credit and it was a very easy process considering it was an online store! Will definitely be continuing to shop there again :)
I had a problem with a return which was my own fault and Orla helped me return it and sent me the delivery tag again! Such a quick email response and clear help was given!
Staff was super understanding and kind when I had a problem with a clothing item. Amazing athletic gear!
First of all the Website is selling auch a unique and sexy Kind of Fashion, every women should get their hands on. The Sales are also paying off and really fun. All in all to me the Perfect website to Shop. Love the quality too.
I thought the service I was given was great! Maddie got back to me in a timely matter which was amazing. Everything was sorted out pretty quickly. She able to find me a solution to the issue I had. Great asset to the team!
I contacted the white fox team & was pleased to have received a response back very quickly.
They helped me with my queries & resolved it very fast and efficiently.
Thank you again Orla for your help!
Stephanie
Opened my new tights, and they had a hole in it. I emailed white fox and they were VERY quick to offer me a replacement. Within 30 min they sent me an email to say that a new pair is on the way!
Thanks so much! Xo
Have shopped with white fox quite a few times now. Love their clothing, shipping is always fast and their communication with the customer is great.
The clothes are so well made & priced! Shipping is even better so quick! Love the collabs they do with Sarah's day
I made a purchase of several items. Shipping was very fast. I'm extremely happy with most of my purchases, one has some issues with the seam however. I spoke to Maddie from customer service who very quickly helped me get a refund. Will definitely be shopping here again.
I absolutely love the trendy style this boutique offers I can't recommend them enough i'm honestly obsessed with there style of clothing everything is so unique and always excellent quality with super fast delivery and the best part is that every week they have something new it's so exciting I'm so glad I found them
Shopped here many times! Love the quality and style of the clothes. All the unisex clothes are fantastic
I had placed an order and silly me put down the wrong home address, when I realised the package was already on its way back to WFHQ. I emailed customer service and they replied within an hour and were so helpful. I spoke with Orla and she happily arranged for the package to be re-directed back to me as soon as it was received. I can't thank her enough as one of my items was from the ever so popular Sarah's Day range and I was so scared of missing out!
A big thanks again to Orla
Orla from the customer service team was very helpful when I had an issue with my tights. Quick replies and the issue was quickly dealt with. Thanks again xx
Answer: It's a scam! No refunds only store credits that does not include shipping or customs charge! Dresses do not look the same in real life. Quality is very poor for expensive price! Shop on Showpo and Princess Polly instead. Good quality for the price.
Answer: Hi Kristy! You are welcome to use any return shipping method you'd like We simply offer a Return Postage option through USPS to make it easier for US customers, this method costs $19.95USD. Love WF xx
Answer: Haha Hey Doll I just pay the $10 to get it in 2-7 Business Day's you literally get it fast & on time! DEFINITELY Worth $10.00 Absolutely love White Fox!
Answer: Don't know as I've still not had any communication from them at all and on week 3 yet they've taken my money from my bank!

