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White Fox

whitefoxboutique.com
casual, lounge, evening & party, swimwear womenAge 19-25, 26-45
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From the business

White Fox Boutique is your new obsession. Shop all your favourite styles at affordable prices online & receive express shipping worldwide.


Clothing item from White FoxFashion apparel by White FoxMerchandise from White Fox clothing lineWhite Fox fashion product

Business Highlights

General

Year Founded: 2013
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $99

Returns

Return Policy: not free
Return Instructions: item/s will only be accepted if returned in its original clean condition with tags: unworn, unwashed, un-perfumed, free from make-up & fake tan
Return Cost: shipping cost

Sustainability

Recycling Program: no

Product

Style: casual, lounge, evening & party, swimwear
Body Fit: petite & short, regular
Available Sizes: Women's (3XS, 2XS, XS, S, M, L, XL, XXL)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, PayPal
Buy Now Pay Later: Afterpay

Membership Programs

Rewards Program: TopCashback, Rakuten, Mr. Rebates

How would you rate White Fox?
grey stargrey stargrey stargrey stargrey star

White Fox Reviews Summary

The company has garnered significant criticism regarding its customer service and fulfillment processes. Customers frequently report extensive delays in order delivery, lack of communication, and difficulty in obtaining refunds or assistance. Many express frustration over unresponsive customer support, suggesting a disregard for consumer concerns. While some reviews hint at product quality, the overwhelming sentiment indicates that poor service and operational inefficiencies overshadow any positive aspects. Overall, the feedback reveals a pressing need for the company to enhance its customer engagement and streamline its order management to improve customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
512
value
497
shipping
522
returns
390
quality
458
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Missouri
1 review
0 helpful votes
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Love white fox
June 24, 2021

It was so easy to look for clothes and buy them, their clothing is SO cute I wish I could buy all of it

Date of experience: June 23, 2021
New York
1 review
0 helpful votes
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Scam Artist BEWARE
June 21, 2021

I placed an order on June 1st the order was said to be delivered on 6/9 it was marked as delivery attempted, and never attempted again, the tracking I received was for Australia post and not for usps when I reached out to white fox on the 15th the representative * responded on the 18th claiming the item was undeliverable and returned to them and that I now had o wait 90 das for them to receive my item that they know I didn't receive because they were given return tracking and that my refund would be issued in a credit. Why I didn't pay them that way, I didn't get my item either I ill NEVER shop here again

*Personal information redacted by admin

Date of experience: June 21, 2021
Ireland
1 review
0 helpful votes
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White fox boutique
June 21, 2021

Really cute clothes and they are good quality too, pretty expenaive though. My favorite clothing shop.

Date of experience: June 21, 2021
Australia
1 review
0 helpful votes
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White Fox review
June 21, 2021

Excellent! White fox always provide the best quality clothing. Anytime I stop with white fox I'm never disappointed. Very excited to receive my most recent purchase

Date of experience: June 19, 2021
Illinois
1 review
0 helpful votes
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Great Website!
June 19, 2021

I ordered a dress that was unfortunately too small on me but was able to get a gift card and purchase a similar dress. They were really helpful hope to purchase more items soon!

Date of experience: June 19, 2021
Ohio
1 review
0 helpful votes
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Awesome sale!
June 19, 2021

I got 2 super cute tops and a bikini top for under $40 with the 50% sale they have going. They have some really good deals on a lot of cute stuff. Go ahead and snag yourself some cute fits for the summer.

Date of experience: June 18, 2021
Arizona
1 review
0 helpful votes
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Easy to use!
June 19, 2021

Easy website, easy pricing available and shown. Super cute, high quality clothes that are in style and updated.

Date of experience: June 17, 2021
Texas
1 review
0 helpful votes
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I absolutely love these sweaters and the matching shorts! They are such nice quality and they are comfortable and adorable! I want them in every color!

Date of experience: June 17, 2021
Australia
1 review
0 helpful votes
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WOW WOW WOW
June 16, 2021

Amazing clothing and a super easy online experience! White Fox Boutique have a great selection of clothing and makes it easy for consumers to purchase there products!

Date of experience: June 16, 2021
Canada
1 review
0 helpful votes
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Amazing deal
June 16, 2021

I purchased during the 50% off already sale items and I've never been so happy when shopping. Lots of great items left and I'm so excited to be able to afford their clothing! Can't wait!

Date of experience: June 16, 2021
Idaho
1 review
0 helpful votes
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Great!
June 16, 2021

The layout of the website is so easy to find exactly what you're looking for and I love how easy checking out is. My info is saved from my account and I don't have to re enter every time I order!

Date of experience: June 16, 2021
Minnesota
1 review
0 helpful votes
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Love this Place!
June 16, 2021

I really enjoy shopping at White Fox, especially when they have the deals and promos going on! The clothes are super cute and trendy, and mostly reasonably priced for the quality. One thing I wish they would update is having size availability and price information in the "my wishlist" section as well. This would make it more easier to navigate through clothes I already love to find what is on sale and available since last time I was on the site. I would also welcome a bit more diversity in the bodies of the models they have in the clothes or at least having a spot to read reviews and look at pictures of other buyers in their clothes so that I can get a better idea of if an item would fit or what size I should get. This would be especially helpful since it's so difficult and expensive to return an item to Australia from the US (where I am).

What my wishlist looks like without prices or size availability info.
Date of experience: June 16, 2021
Canada
1 review
0 helpful votes
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White Fox always has the best quality items for affordable pricing! My go-to dress shop for any occasion.

Date of experience: June 15, 2021
Canada
1 review
0 helpful votes
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Amazing sale items
June 16, 2021

Had an amazing experience today shopping the sale! So many amazing items on sale! I've been a WFB customer for years now and their quality and styles never disappoint! Great fit, true to size!

Date of experience: June 15, 2021
Colorado
1 review
0 helpful votes
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Customer service
June 16, 2021

I had a mix up with an order and they were on top of it and the best at fixing my order! Changed my size and color just like that!

Date of experience: June 15, 2021
Australia
1 review
0 helpful votes
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I seriously love white fox boutique! I am always scrolling for hours and adding to my cart there is always amazing clothes to choose from. The website is very well set out and easy to find things that i am looking for.

Date of experience: June 15, 2021
Australia
1 review
0 helpful votes
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Expirence
June 16, 2021

Was an easy to use web site products explains and discerned well payment was a breeze and not difficult

Date of experience: June 15, 2021
Canada
1 review
0 helpful votes
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Amazing Quality
June 13, 2021

Just received my first order and am amazed with the quality and comfort, so much so that I just put in a second order with Whitefox. Highly recommend!

Date of experience: June 11, 2021
Illinois
1 review
0 helpful votes
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Simple & Direct
June 10, 2021

The WhiteFox website is very easy to understand and have all clothing/accessories organized in their proper categories. Not to mention it's also aesthetically pleasing!

Date of experience: June 9, 2021
New Jersey
1 review
0 helpful votes
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Quick Shipping
June 10, 2021

Love the activewear I ordered from Sarah's day collection from WF. It shipped very very quickly from Australia to US (1 week). Can't wait for future releases.

Date of experience: June 9, 2021