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WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.
The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.
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Currently typing this review on it. Came in 8 days to Northern California. Great sound out of the box. Stabs could use a little tuning but for being completely from the factory, pretty amazing sound and feel.
Software is easy to customize and does have English translation.
No, "We are getting your oder ready".
No, "We are shipping your order at this time".
No, "We have shipped your order."
This is crazy. I will never be buying anything from WhatGeek again. Terrible
First mechanical keyboard with alice layout. Takes some getting used to but it's nice so far. Beginners beware: this doesn't come with a lot of documentation.
Order said it was ready after 2 days, but 5 days later, it hasn't updated or shipped. Mildly annoyed, but not a horrible experience.
After months using Cloudnine Ergofs I needed a different keyboard and exactly what I was after! Definitely recommend
It's been two weeks and still no estimated delivery date. The company they used to ship from China is very unreliable.
I paid for expedited shipping for my package it has been more than 3-5 buisness days, I will be requesting a refund either for the expedited shipping or for the whole order
Upon purchasing my keyboard, I didn't receive a confirmation email. My order hasn't shipped, or if it has I haven't been emailed. So I have no way of reaching out to find out more info. Will not use this site again.
Good overall experience!
Note that this is my first impressions on the mouse, so I don't know how it works in the long term, but it seems to be very high quality, which makes me think that will last a long time (and I hope it does because it's an amazing product).
The mouse is amazing! I really love the retro look it has. It's very comfortable, customizable, and works smoothly too. Also, one of the reasons I bought it, besides the whole look, it's because it has a visor showing the battery level, DPI, and which channel it's connected. AND it has an internal built in battery, so I don't need to buy batteries when this one runs out, I can just charge it.
I'd say is one of the best budget mice in the market.
Pretend to be a UK company, they aren't. They are 100% based in China. Not a single real review on their products (seriously, read them it's pathetic how little effort they have went to in creating all their fake reviews)
Ok checked again and it has been dispatched and on the move. Still did not get notified via email as they said, but it's on the move so I'm back to give another chance & stars, as the customer service was quick.
Well-packed, as advertised. Easy to order. Good selection.
Dear Rick S.,
Thanks for your review.
We are glad that you have received your order smoothly.
Looking forward to your shopping next time.
Best regards,
Whatgeek.com.
I bought the JamesDonkey RS2 which arrived to Australia in 8 days. Really speedy service, good prices, very well packaged. Overall a great experience. Will buy from you again!
Dear Mat L.,
Thank you very much for your kind review.
We are looking forward to seeing you on WhatGeek.com again.
Best regards,
Whatgeek.com.
Prices are fair, shipping cost and time was great. My keyboard arrived in the correct amount of pieces.
Dear Nate S.,
Thanks for taking time to write the review at WhatGeek.com.
There are lots of products of superior quality and reasonable price.
Be sure to revisit WhatGeek.com soon for all our latest offers.
Best regards,
Whatgeek.com.
The customer service ignores your requests, lies with the shipping data. You pay a shipping service to receive the package in 3-5 business days and it takes more than 2 weeks to arrive, customer service lied about the shipping data.
Good and nice product.
Site indicated shipment will be dispatch within 7 days, my order is over 10 days and no email received for any update. If shipment will be delay, should have at least send a notification to customer.
I placed an order for 3 items and was happy to be able to find all the pieces I need for my build in one place rather than ordering from several sites. Everything was in stock when I ordered but I got an email several days later that one of the items was no longer in stock. After asking for a refund for the item and several days of needless back and forth over the amount to be refunded (I used a coupon code) they said my order "would ship soon". 4 days later and my order still hasn't shipped. Hopefully the products will be worth the trouble when they actually arrive but I doubt I'll be ordering again when there are so many other places to get these items for similar prices closer to home.
Todo bien gracias quede satisfecho muy buen sonido son buenos sus productos
Ordered on a Friday, received in two weeks. Shipped from China, but shipping information was updated almost daily. Received in a decent box, no scuffs or damage of any kind. Didn't need to contact customer service, payment was easy and overall a great experience.
Answer: Had the best price anywhere on what I was looking for!
Answer: It's a legit but sketchy company. Be careful but don't necessarily avoid.


Hi Jae L.,
Thanks for taking time to write the review at WhatGeek.com.
Currently, the processing time is 2-7 business days.
For our ready-to-ship products, we are able to process orders within 24 hours.
https://www.whatgeek.com/collections/24-hours-shipping
Please note that the order had already been shipped out and kindly check email we sent for more details.
Best regards,
Whatgeek.com.