WhatGeekReviews 1,372

Received my switches that were over lubed and either typed 3 letters every time I pressed down on one or didn't type at all. There was something wrong. I'm using the same keyboard right now that I used with those switches and it works great, as it always has. Sent them back with USPS, and shipping them back costed me $30! All in all, I got my money back but they didn't give me my money back for shipping. If their Chinese workers they are paying 4 cents an hour to knew how to lube switches, this would have been avoided.

I must have selected the wrong color when ordering, shot them an email and they fixed it for me right away! Very responsive and great product! Thanks!

The product came on time with no issues. Everything was packaged well and I'm very happy with my new keyboard and switches

Great price and very straightforward payment and shipping.

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I ordered a keyboard kit and keycaps for my boyfriend for Christmas. In the description of the keyboard kit it said "equipped with high-quality Gateron G Pro mechanical switches", so I assumed it came with switches. It does not come with switches. It took this company a whole week to get back to me to tell me they actually didn't have the keycaps I had originally ordered so I had to pick new ones. It then took them a whole next week to actually ship the order. I placed my order December 10th and received it January 8th. I also paid for shipping so it would get here faster (5-15 days) potentially in time for Christmas.

Very nice item. Great graphics and very clear. And has a lot of retro games.

I purchased an item from this store and I understand it can take some time to receive shipment confirmations. However the estimated confirmation window came and went (about 7 business days) so I sent in an email asking about it. A bit later I received a response with my tracking number and a screenshot of the shipment progress. This was fine and the item came just in time for Christmas, but I would have liked an official shipment confirmation email instead of having to email support to receive one. I figured this doesn't happen very often but it's still makes me nervous when purchasing expensive items.

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There was a back order on the item we purchased and they replaced it rapidly, during that time, I've always been in touch with someone from client service's department.

Love my all my items from WhatGeek! Just be ready for long shipping times, but honestly… it was worth it!

Amazing value and great product would order again!

The site was really basic so it was easy to find what I wanted the product was amazing it was not damaged and it play really well :)

It arrived within a short time.
Very good keyboard

Sorry for my low english level but its not my first languague. A really good experience, comes early than expected and the product was good.

Great prices, easy transaction. The follow up and tracking of my shipment was also much better than expected.

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Great product availability and customer service was responsive and very helpful. Thank you!