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WhatGeek

4.5

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From the business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.


whatgeek.com
Shenzhen, Guangdong, China
+34
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WhatGeek Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
255
value
43
shipping
46
returns
20
quality
991
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863 reviews

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Georgia
1 review
0 helpful votes
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Comes in Clutch
May 7, 2024

Was looking to get a RP4. And I actually found it cheaper here and arrived sooner than the actual website. Thank you WhatGeek

Date of experience: April 22, 2024
GB
1 review
0 helpful votes
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Fantastic price for a fantastic product which has exceeded my expectations. What geek communicated with me when I needed it just to clarify what was happening in regards to the parcel and it was delivered on time and in great condition

Date of experience: April 22, 2024
Mexico
1 review
0 helpful votes
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Awesome service
April 29, 2024

I'd like to buy once again later, I really like this online shop.

Date of experience: April 19, 2024
Qatar
1 review
0 helpful votes
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Great build quality, software is decent but not for beginners. Hoped that the software was easier but after alot of research i got most of the functionality that i need working. Not all unfortunately, but almost all. Love that it has 9 layers, nice rgb (although I set it to low rgb setup), nice switches, knobs and keycaps.

Simple macros can be configured using the "any" command under the "special" tab. (Simple like control + Z or control+shift+Z) need to follow the correct format e.g C(KC_Z) or C(S(KC_Z))

No manual in the box. But you can find alot of info online on youtube and reddit.

Couldnt set the knobs to so some functions like setting layer change using the rotary encoder. For some reason it keeps registering random keys like "U" or "O" instead of "TO(3)" or "TO(2)". (I tried VIA and a redditor tried Vial, both same issue)

Lack of turn off button can be a turn off for most people, coz if you put it in a backpack, battery can drain. But standby mode is fairly well if non of the keys were pressed.

Couldnt get delayed macros working on this model, same for some people on reddit.

Otherwise I recommend it, if you know what you need and research if it is doable on or not. If you need multi-layer macro pad, with simple key-mapping or simple macros (two-three key functions like CMD+C or CTRL+ALT+DEL) then this is your macropad. You need to look up KC configurations for modifiers and KC_keys to get going.

For durability, Time will tell how it holds up but yeah so far so good, pretty solid so far.

Date of experience: April 19, 2024
GB
1 review
0 helpful votes
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Great Service
April 29, 2024

Delivery experience was perfect. Arrived very quickly and in perfect condition.

Date of experience: April 19, 2024
Maryland
1 review
0 helpful votes
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Happy with the overall service
April 28, 2024

The shipping was pretty fast. I wouldn't give it a five stars because there wasn't anything that made the experience stick out as a whole. No complaints about the condition of the item I received. I planned on wearing it, so the bit of dirt on it didn't really mean anything to me.

Date of experience: April 18, 2024
NL
1 review
0 helpful votes
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Good
April 28, 2024

It arrived on time and was good. Thanks you guys. Good job

Date of experience: April 18, 2024
Tennessee
1 review
0 helpful votes
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Slow shipping but worth
April 28, 2024

Took a few weeks to show up but it did and the keyboard is good

Date of experience: April 17, 2024
GB
1 review
0 helpful votes
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Retroid Handhels
April 27, 2024

Delivered as described in the time frame advised, good tracking app. Item well packaged

Date of experience: April 17, 2024
Florida
1 review
0 helpful votes
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Happy
April 27, 2024

I love my retro keyboard, it's all I expected it to be. It did take a little while to arrive, but it was worth the wait.

Date of experience: April 17, 2024
GB
1 review
0 helpful votes
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Good
April 27, 2024

Fine, took a little long considering that it was coming from China.

Date of experience: April 17, 2024
Canada
1 review
0 helpful votes
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I had order my keyboard and the address had an issue with it. Now normally my shipments would just end up lost forever as the logistics handlers in my area have no way to contact them. WhatGeek customer support was patient enough to help ensure my keyboard made it out of this package purgatory which is a feat not many companies I had bought from were able to do.

Date of experience: April 16, 2024
GB
1 review
0 helpful votes
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Yes we're happy with the product just took a while to get here 👍🏼

Date of experience: April 16, 2024
Italy
1 review
0 helpful votes
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Yeap
April 26, 2024

Fantastic so good perfect mega wow I'm so satisfy.

Date of experience: April 16, 2024
New York
1 review
0 helpful votes
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Never responded to emails
April 25, 2024

My order never arrived and I tried contacting the company. I was told they would help me, but then they never responded to my emails. It feels as if they stole money from me!

Date of experience: April 15, 2024
GB
1 review
0 helpful votes
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Handheld gaming
April 25, 2024

Prompt delivery, product as described and accurate delivery updates

Date of experience: April 15, 2024
Turkiye
1 review
0 helpful votes
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Cok guzel klavye
April 25, 2024

Klavyem elime ulasti cok begendim.cok guzel sesi var ve malzeme kalitesini sevdim.ilgili satici tesekkur ederim

Date of experience: April 15, 2024
New York
1 review
0 helpful votes
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Nice creamy keayboard!
April 25, 2024

The keyboard sounds like I expected and although it takes a week to deliver but it worth the wait!

Date of experience: April 15, 2024
Pennsylvania
1 review
0 helpful votes
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Stop begging me for a review.
April 25, 2024

I only left this review to stop you from spamming my email. I haven't even plugged the keyboard in yet.

Date of experience: April 15, 2024
GB
1 review
0 helpful votes
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Fantastic service and shipping!
April 25, 2024

Bought and delivered within a week! Very happy with the product and fantastic customer service:-)

Date of experience: April 15, 2024