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WhatGeek

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.


whatgeek.com
Shenzhen, Guangdong, China
+34
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WhatGeek Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
255
value
43
shipping
46
returns
20
quality
991
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863 reviews

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Texas
1 review
0 helpful votes
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Good mouse bad customer service
July 5, 2024

I bought a lofree touch PBT wireless mouse it works amazing and use it for everyday Autocad use as well as gaming. I love the mouse now the customer service on the other hand was bad. I reached out multiple times as the shipping time took much longer then the estimated shipping time and each time I reached out I never heard a response back. Phone call or email never received anything until one day the mouse appeared about 2 weeks late.

Date of experience: June 25, 2024
GB
1 review
0 helpful votes
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Happy customer
July 4, 2024

Very happy with my purchase, my product arrived in good condition and arrived earlier than expected. Will definitely be using this site again.

Date of experience: June 24, 2024
GB
1 review
0 helpful votes
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Worth it
July 4, 2024

Product arrived fast, a dead sd card but I planned to replace

Date of experience: June 24, 2024
GB
1 review
0 helpful votes
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Just perfect!
July 3, 2024

Very simple to use and set up. Really good quality and wide range of games

Date of experience: June 23, 2024
GB
1 review
0 helpful votes
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Good experience
July 3, 2024

Once I found what I was after - safe and secure payment and details seemed good.

Date of experience: June 23, 2024
Mexico
1 review
0 helpful votes
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The product was exactly what I was expecting it to be, 10 day delivery. I´m satisfied.

Date of experience: June 21, 2024
GB
1 review
0 helpful votes
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Great price!
July 1, 2024

Delivery took a while, but was a good price and works great when upgraded to Onion OS

Date of experience: June 21, 2024
GB
1 review
0 helpful votes
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Happy with my purchase.
June 28, 2024

I was am happybwith my purchase. Product arrived within 10 days and I was able to see the status of the transit and delivery. The product was packaged very well and arrived in accellent condition. The Anbernic RG556 is a very fun and well built gaming system.

Date of experience: June 18, 2024
GB
1 review
0 helpful votes
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Good
June 28, 2024

Nothing to complain about, product arrived on time, product was exactly as described and was in working condition.

Date of experience: June 18, 2024
California
1 review
0 helpful votes
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Kind of nice
June 28, 2024

Took a very long time, but it's shipping from China. Keyboard is a little buggy but manageable

Date of experience: June 18, 2024
Texas
1 review
0 helpful votes
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Love my keyboard!
June 28, 2024

I love my keyboard! It was a great price for what I wanted and had lots of choices!

Date of experience: June 17, 2024
France
1 review
0 helpful votes
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Amazing
June 27, 2024
Updated review

Amazing as expected, I really recommend! This is my favourite keyboard I bought it for several kind of colours! And also for vertex v switches lovely

Date of experience: June 17, 2024

Perfect
December 13, 2023
Previous review

Perfect as expected I am very glad! Great sound and products!

Date of experience: December 13, 2023
California
1 review
0 helpful votes
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It's just ok
June 27, 2024

I didn't like that it took so long for me to find out the shipping date time frame that it was going to take for me to receive what I ordered. Also I guess I didn't read the description completely or the preloaded games on the game console I ordered wasn't even listed in the first place... so when I got it, it didn't have the games that I was expecting witch I was bummed out about. Especially since that's the main reason why I ordered it on the first place. And I don't have a way to download more games onto it. So that sucks. But the console is nice and good condition for 75dollars.

Date of experience: June 17, 2024
GB
1 review
0 helpful votes
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Anbernic RG556
June 27, 2024

I ordered the device for a very good price and it arrived in 2 weeks. I was able to track the package and everything was great on arrival.

Very happy with my new toy.

Date of experience: June 17, 2024
Texas
1 review
0 helpful votes
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Always great products!
June 27, 2024

I was worried about ordering, and even though things take longer to get here, it is worth the wait. My keyboards and keycaps have always been beautiful and well built!

Date of experience: June 17, 2024
GB
1 review
0 helpful votes
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Good service
June 27, 2024

Got what I ordered at a fair price and it was delivered earlier than expected.

Date of experience: June 17, 2024
GB
1 review
0 helpful votes
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.
June 27, 2024

.,...

Date of experience: June 17, 2024
GB
1 review
0 helpful votes
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I got my myoo mini plus and fast and at a super competitive price! Well done whatgeek 😁

Date of experience: June 17, 2024
California
1 review
0 helpful votes
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Received
June 27, 2024

Item arrived earlier than expected and was in perfect condition. Box was sort of messed up but contents were perfect.

Date of experience: June 17, 2024
Croatia
1 review
0 helpful votes
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Smooth and fast
June 26, 2024

Everything was smooth and fast. Great service! No issues

Date of experience: June 16, 2024