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WhatGeek

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.


whatgeek.com
Shenzhen, Guangdong, China
+34
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WhatGeek Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
255
value
43
shipping
46
returns
20
quality
990
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862 reviews

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GB
1 review
0 helpful votes
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Ambernic console
January 30, 2025

Great! I wished for the delivery to be faster, but due to it being near Christmas it was completely understandable.

Date of experience: January 20, 2025
Minnesota
1 review
0 helpful votes
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Website is easy to navigate
January 30, 2025

The product selection is extensive, covering various price points and styles, allowing customers to customize their keyboards to their exact preferences.

Date of experience: February 19, 2025
GB
1 review
0 helpful votes
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Very happy
January 29, 2025

Very happy, product arrived very well packaged and exactly what I wanted

Date of experience: January 19, 2025
California
1 review
0 helpful votes
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Great quality at a great price
January 28, 2025

The discount on top of already great prices are amazing! Checkout was easy and yhe selection was great.

Date of experience: February 17, 2025
GB
1 review
0 helpful votes
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Anbernic RG P01 controller
January 27, 2025

Ordering was easy. Shipping took about a week from China/HongKong, last stretch being done by AmazonShipping and it was well packaged. Didnt expect it to arrive so quickly.

Date of experience: January 17, 2025
GB
1 review
0 helpful votes
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Very happy
January 26, 2025

Really happy with my purchase. Most amazing thing was how quickly it was delivered despite it being Christmas. Ordered on the 16th December and arrived on 24th just before Christmas. Great stuff. Item was packed properly and securely and love the item.

Date of experience: December 24, 2024
GB
1 review
0 helpful votes
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Excellent
January 25, 2025

Excellent shop, excellent product, shipping was very quick,sons are pleased as punch. Thanks

Date of experience: December 11, 2024
GB
1 review
0 helpful votes
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RG406V
January 25, 2025

Straight forward, no issues or confusion with selecting and picking the right device for me.

Date of experience: February 14, 2025
GB
1 review
0 helpful votes
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Very happy.
January 24, 2025

Quick and easy with plenty of options. The object arrived on time and well packaged.

Date of experience: February 13, 2025
GB
1 review
0 helpful votes
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Excellent
January 24, 2025

Delivered on time, good product, as described, would recommend

Date of experience: January 13, 2025
GB
1 review
0 helpful votes
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Great!
January 23, 2025

I wanted the fopato love and salvation keyboard for soooo long but was dubious to purchase because of some of the reviews I saw. I finally decided to take the plunge and purchase and I am blown away. The keyboard is amazing, and the shipping wasn't half as long as I thought it would be! Super impressed with what geek - thank you so much

Date of experience: January 13, 2025
California
1 review
0 helpful votes
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Product shipped very quickly, and got here faster than from OEM, but was a bit more costly to do so.

Date of experience: January 13, 2025
Pennsylvania
1 review
0 helpful votes
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Great Quality
January 23, 2025

Shipped fast, came packaged well, and such good quality for the price!

Date of experience: January 13, 2025
GB
1 review
0 helpful votes
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Fantastic retro keyboard
January 21, 2025

Very easy smooth purchase thank you. Definitely recommend

Date of experience: January 10, 2025
GB
1 review
0 helpful votes
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Great stuff
January 20, 2025

Great value and stuff …………………………………….::…………,,,,,,,,,:,,:.,:,…..

Date of experience: January 10, 2025
GB
1 review
0 helpful votes
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Very good
January 20, 2025

A good experience, throughout from ordering to delivery right to playing my favourite old school games

Date of experience: March 11, 2025
GB
1 review
0 helpful votes
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Hi
January 20, 2025

Hi so I place my order with us about the 10 or 11th of December and paid for the quicker handle delivery to resure that it would be here on time for Christmas for my son. I didn't come on time in face like a week after Christmas it came, the tracking was a night mare as I wasn't being updated and I understand that December is a very busy month but I paid the 10.99 to make sure it would be here on time. My son was so unset come Christmas morining seeing it was now there, I told him that santa had run out of them and that he would send him one once the elfs make more! But he same happy enough with it. And I will definitely order again, but I'd definitely update the tracking for the UK everytime I checked it was sitting in the warehouse which isn't you completelys flaut, but don't flase advertise on people that will be buying from you site. But thanks

Date of experience: December 31, 2024
New Jersey
1 review
0 helpful votes
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Horrible Return Policy
January 20, 2025

I was offered $10 for something I paid $100 for. What a joke!

Date of experience: January 10, 2025
Portugal
1 review
0 helpful votes
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Really happy!
January 20, 2025

Excellent games - my boys love it - really pleased with my purchase and delivery

Date of experience: January 10, 2025
GB
1 review
0 helpful votes
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Great product but slow delivery
January 19, 2025

On the website it indicates that delivery would be between 5-15 days. With this is mind, and wanting to receive the order as a Christmas gift, I made sure it was ordered with plenty of time. However, the order status didn't change for a week. When I emailed whatgeek I was informed that it was out of stock and wouldn't be dispatched for a few weeks. Eventually it was delivered 3 days after Christmas day. The gift was still well received but had to be given late.

Date of experience: January 8, 2025