Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Westmore Beauty

Westmore Beauty

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Westmore Beauty?
grey stargrey stargrey stargrey stargrey star

Westmore Beauty Reviews Summary

Westmore Beauty has a rating of 3.4 stars from 300 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Westmore Beauty most frequently mention body coverage, skin tone and eye product. Westmore Beauty ranks 8th among Bath & Body sites.

service
75
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New York
1 review
5 helpful votes
Follow inna F.
Unfollow inna F.
Share Review
Report Review

Good stuff
October 17, 2020

Not sure why her products have a low rating but I'm very happy with it! I love how good my makeup looks when i use their products :)

+2
Date of experience: October 17, 2020
New York
1 review
1 helpful vote
Follow Sheila T.
Unfollow Sheila T.
Share Review
Report Review

I liked the product but when the pandamic hit they sent the kit without notification and charged my account, I tried to cancel and they gave me a hard time and are sending two more kits that I didn't authorize them to send, I will be returning them regardless, very very pushy! Big turn off for me

Date of experience: October 7, 2020
Illinois
1 review
6 helpful votes
Follow Linda W.
Unfollow Linda W.
Share Review
Report Review

Don't bother
October 5, 2020

It doesn't stand up to it's claims. It doesn't give the coverage that they state in their infomercials. PThey put me in some monthly program that I didn't ask to be in. They took 160 bucks and 2 boxes of the junk. Now the won't return my money because it's over 60 days. Scam. Don't fall for it.

Date of experience: October 5, 2020
Kansas
1 review
10 helpful votes
Follow Ra K.
Unfollow Ra K.
Share Review
Report Review

Cancellation
September 15, 2020

Of course it is EXTREMELY difficult to cancel! I have been trying for TWO MONTHS to cancel and they keep scheduling more shippings and charging me!

Date of experience: September 15, 2020
Florida
1 review
2 helpful votes
Follow Luz C.
Unfollow Luz C.
Share Review
Report Review

I never received the product and when I called on
08/25/20 I spoke with "Princess" a woman that could barely spoke English and she said my order will be delivered on that date which meant it was never delivered when it was charged to my credit card which by the way after reading all the reviews I immediately called my credit card company and told them about my suspicious and canceled. On
09/03/20 Spoke with Felix, also couldn't speak English and he told me exactly as "Princess" told me that it wasn'tdelivered yet and it was going to be delivered on that date. I told him i didn't want anymore the product and requested my refund. He told me that my refund will be sent within 7 days and as of today September 11, I have not received anything! BECAREFUL IT IS SCAM!

Date of experience: September 11, 2020
Arizona
1 review
31 helpful votes
Follow Liselle B.
Unfollow Liselle B.
Share Review
Report Review

SCAM ALERT!
September 5, 2020

Westmore beauty is not a one time purchase. They trap into a monthly automatic payment subscription. When you call to cancel they still try to sell you products. I finally got through cancelling my subscription returned their product and still didn't receive a refund. And to top it off they still charged me after my cancellation. I hope this information helps, they are not a honest company.

Date of experience: September 5, 2020
Texas
1 review
14 helpful votes
Follow WENDI B.
Unfollow WENDI B.
Share Review
Report Review

Rip off
September 4, 2020

Wanted ONE bottle to try - Did not like - before I knew it I had another shipment and charged a total of $91.26! I sent everything back and cost ME $20 in shipping -- they would not refund that. STAY AWAY! Rip off!

Date of experience: September 4, 2020
New Jersey
2 reviews
9 helpful votes
Follow victoria g.
Unfollow victoria g.
Share Review
Report Review

I just wanted to order 1 bottle of coverage perfecter. However, they told me that I had to sign up for a subscription every 12 weeks and that I couldn't just get 1 bottle, but they were sending me a bunch of "free" gifts. Ok, I figured that I had plenty of time to cancel. So when I went back in about 30 days later, I saw that there was an additional order placed for OVER $200! Yup. I contacted them and it takes 7-10 days for them to send you a return shipping label and then another 14 days to refund your money... Anyway, bottom line is that it's not worth it. Too much hassle. Too many deceptions. Do yourself a favor and never do business with them.

Date of experience: August 28, 2020
California
1 review
27 helpful votes
Follow sandra g.
Unfollow sandra g.
Share Review
Report Review

Continue taking almost 50 per month from my account without my permission for over a year. Did not know until my bank alerted me I received their product one time when I first ordered. The crook that I spoke to and asked for my money to be returned told me that due to time frame they cannot return my money that they stole from my bank account. Obviously, they are on commission and takes your money behind your back. Then tried to tell you that you opt for auto shipment. When you didn't

Date of experience: August 24, 2020
Georgia
1 review
3 helpful votes
Follow Monica L.
Unfollow Monica L.
Share Review
Report Review

Rip off!
August 24, 2020

Do not order from this company! They overcharged me and told me they didn't and I can't cancel my order. I am out $89.49... so far. Try to report to BBB but their website is a joke.

Date of experience: August 24, 2020
Kentucky
1 review
16 helpful votes
Follow Tammy I.
Unfollow Tammy I.
Share Review
Report Review

Fist call I told her I wanted to cancel I did not the shimmering shine it had so she said she would send me something that would had no shine never got it called back a month later they said there promotion was up well that figures then they tried to get me to spend more money on product's kept telling them no on every thing had to finally hang up so don't do it rip off

Date of experience: August 20, 2020
California
1 review
4 helpful votes
Follow Wendy T.
Unfollow Wendy T.
Share Review
Report Review

False advertising
August 16, 2020

The eyebrow gel is good. The under eye concealer swells the dark circles! The body coverup DOES NOT WORK ON SUNSPOTS! I have sunspots/liver spots on my legs and arms chest. The product does not cover them nor blend. Falsely advertised.

Date of experience: August 16, 2020
Minnesota
1 review
60 helpful votes
Follow Jean L.
Unfollow Jean L.
Share Review
Report Review

I wish I'd read the multiple, negative reviews before I spent $50. I thought this was the product I'd finally been looking for. I have veins, I have tattoos - this didn't even touch them - I shook the bottle, applied as directed and the coverage was laughable. Not to mention one bottle would only last a few applications. I decided to see if it truly didn't rub off on clothes after drying. Another joke. This was a total rip off and I'm disgusted.

Date of experience: August 13, 2020
Illinois
1 review
11 helpful votes
Follow Jill D.
Unfollow Jill D.
Share Review
Report Review

Feel Scammed
August 5, 2020

Wanted to try the product so did a one time trial package. They set me up for a recurring billing and shipment which I didn't want. Feel this was a total scam. The product was fine but looked a bit too fake

Date of experience: August 5, 2020
California
2 reviews
7 helpful votes
Follow Rob D.
Unfollow Rob D.
Share Review
Report Review

They sent me the wrong shade of product. I mailed back the wrong large tube. Then they sent me a trial size product had billed me $130 for it. Now they turn me into a collection company. I am going to Dill to all all of you

Date of experience: August 1, 2020
Maryland
1 review
21 helpful votes
Follow Robin S.
Unfollow Robin S.
Share Review
Report Review

I ordered the Golden Radiance and was skeptical. I don't like my legs - they have sun spots and wanted something that would cover and give an even color. I don't go to the pool or wear shorts but I have a sun dress that I have not worn because of my legs. So far I've applied it to my arms, shoulders and back with the help of my daughter. I love it. It gave me a beautiful sun kissed tan look. It feels very light on the skin. After one application I decided the color it gave me looked so nice - it minimized my sunspots - that I did not feel the need to do more applications to totally cover the spots. I am hoping it will work as well on my legs. I exfoliated then applied a thin coat and allowed it to dry completely and had no issues with it getting on my clothes. I told a few of my girlfriends about it and they said they thought I was tan from the sun... I will send an update after using it on my legs to see if I am happy with the result on my legs...

Date of experience: July 26, 2020
New Jersey
1 review
6 helpful votes
Follow Valerie S.
Unfollow Valerie S.
Share Review
Report Review

I'm waiting since February for my refund. They won't send but took my money real fast. I have the receipt from the post office and they don't care.

Date of experience: July 25, 2020
Texas
1 review
21 helpful votes
Follow Tina A.
Unfollow Tina A.
Share Review
Report Review

Fraud
July 23, 2020

They keep on taking money from my account for products I didn't order. They are a fraud. I had to call and visit the bank for the same issue and if I can't stop them I'm forced to close up my account.

Date of experience: July 23, 2020
Georgia
1 review
27 helpful votes
Follow Emily W.
Unfollow Emily W.
Share Review
Report Review

Total scam
July 23, 2020

Scam. Apparently if you buy one product, you are signing up for a subscription. If you call to ask, they say that you willingly signed up for this sham. There is no supporting documentation to back these claims up. I am flabbergasted. This company needs to be investigated and penalized for their dishonesty.

Date of experience: July 23, 2020
Pennsylvania
2 reviews
13 helpful votes
Follow Elizabeth B.
Unfollow Elizabeth B.
Share Review
Report Review

Worst product ever
July 21, 2020

Nothing matched my skin tone.
Canceled and still being charged.
Scam. Paying $150. For product that was received 2 tubes.

Date of experience: July 21, 2020