Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Well.ca

Well.ca

2.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Well.ca?
grey stargrey stargrey stargrey stargrey star

Well.ca Reviews Summary

Well.ca has a rating of 2.4 stars from 169 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Well.ca most frequently mention business days, last time and next day. Well.ca ranks 34th among Cosmetics sites.

service
25
value
23
shipping
26
returns
18
quality
21

We monitor reviews for authenticity

Colorado
1 review
2 helpful votes
Follow natural m.
Unfollow natural m.
Share Review
Report Review

Excellent customer service with a wide selection of products! Since many products they carry are either not sold in my area or are difficult to find, well.ca is
Very convenient. I will remain a frequent and returning customer.

Date of experience: April 9, 2013
Canada
43 reviews
206 helpful votes
Follow Brigette D.
Unfollow Brigette D.
Share Review
Report Review

Excellent selection of products. So far I've ordered from them 8 times and all parcels arrived packed exceptionally well + free bonus sample products. Just received my recent order with a $10 off promo and free shipping... awesome. Highly recommended site.

Date of experience: February 27, 2013
Canada
4 reviews
8 helpful votes
Follow Dana W.
Unfollow Dana W.
Share Review
Report Review

I love that they provide free shipping! I order from this site a lot. Customer service is friendly. They emailed me to tell me that one of my items would take longer and asked if they should ship the other items first. Plus they have pretty much everything I have ever searched for.

Date of experience: November 6, 2012
Canada
2 reviews
5 helpful votes
Follow Mary K.
Unfollow Mary K.
Share Review
Report Review

I have ordered numerous times here and had never any issues. The only negative thing is that they don't send out tracking numbers nor can you access them in your account. I never talked to anyone there except by email and they seem to be very friendly.

Date of experience: November 6, 2012
France
2 reviews
8 helpful votes
Follow Mara G.
Unfollow Mara G.
Share Review
Report Review

I have ordered 3 times in the past and am very, very happy with the quick service every singe time. Delivery in Canada really is free (standard shipping). Each time I have ordered, I have been sent a $10 discount code to use for my next purchase, which was a nice bonus. The number of products they carry is amazing.

Date of experience: May 6, 2011