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WebsiteBox has a rating of 3.7 stars from 722 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WebsiteBox most frequently mention customer service, real estate and mark sanchez. WebsiteBox ranks 152nd among Website Builder sites.
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The out-of-the-box content that you get with the site is very good. That said, it still requires some customization. I've sent several email requests asking "how-to" questions to their support team and my questions have been answered very quickly, by very courteous support staff people.
Sign up was easy and only cost the one time fee that was promised. Editing my website www.cullenrealty.com was way easier than the previous website company I was working with. The on-line chat for assistance worked extremely well. Their helpdesk is also easily reached by phone. I am a bit suprized and very pleased with websitebox!
This is a great product at a great price! For the price you would think you would be on your own, but the customer service this company offers is unbelievable! I would highly recommend.
This is my first website and I am not tech savvy to say the least. That being so, I am TRULY exceedingly satisfied with this company's customer service. They are ALWAYS PROMPT to answer any questions that I have, ALWAYS PROFESSIONAL and I never feel rushed or back at square 1. They have been extremely helpful to me even offering advice on different layouts for my site. I honestly feel like we're friends or at least close working associates... they're THAT down to earth but never lacking on professionalism. I am so glad I chose WebsiteBox, and so thankful to the whole team... but an extra Shout Out To Jonah and Rabi who have had to conquer the task of being extra patient in assisting me:-)
So far so good, I am still working on setting up my site, but I think it is a very good value for the cost.
Customer service is responsive and helpful. The amount built-in content included is worth the price in my opinion. This allows you to slowly change things and update the wording as you see fit over time. However, I wish some things like the social media icons would be updated.
Just need more help to set up the page. Service on the phone is good, online chat excellence and willingness to provide assistance great, I'm looking forward to finishing the content of my site soon!
Rabi and the customer support team was excellent; I called many times until I had this right. There is a learning curve and took time, but he was very helpful on boarding and revising the detail. Thank you!
Looking forward to learning everything I can accomplish with this website. Feeling good so far! The team was patient and helpful with my questions.
Knowledgeable trainer. He has answered almost all questions and reviewed the training video fro further references. I would like to suggest a bit more time allocated for this first session.
The customer support at WebsiteBox.com value customer satisfaction. I was highly impressed and extremely satisfied with the process.
I have been waiting for 40+ weeks for these folks to display the info from my mls correctly. They contend that there are only 7 homes available for sale in Brooklyn, NY and I contend that they are a group of unprofessionals. Even my MLS finds their ignorance amusing. If you are a serious broker, stay away at all costs. The staff are a bunch of spoiled, young brats who don't know how to answer the phone or speak in a professional way. Their CEO doesn't answer emails. Go elsewhere!
WebsiteBox helped me create my real estate site easily and quickly. IDX setup was smooth and the customer support has been excellent with quick responses. I am glad I found this company since not only price is affordable there are also many out of the box configuration that normally would take days to create on your own. Look and Fees... read more
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I've only been working with website box for a few days and had my onboarding call today. There are several features - more than I expected, and the representatives have assisted me professionally and without significant delay. I can't believe they can provide this at such a low cost - I know there are more apps and they will encourage me to purchase them, but it already has pretty much all I need, and for a very affordable price. So far, so good!
WebsiteBox has great product for Real Estate Professionals. On-boarding call with Rabi had my basic site up and running in a matter of minutes. Entire process was painless and easy. Great job and product.
Jonah did a great job of covering the specifics of my new website and how to use the navigation tools to my benefit. I feel much more confident now that we spent the time going through it. I am liking the hands-on attention and friendly Customer Service!
WebsiteBox helped me create my real estate site easily and quickly. IDX setup was smooth and the customer support has been excellent with quick responses. I am glad I found this company since not only price is affordable there are also many out of the box configuration that normally would take days to create on your own. Look and Fees is very professional and lots of thoughts has been added to create the user friendly web site with little configuration. I highly recoment website box as a great addition to any realtor that wants to go with their own web site.
Rabi did a fine job explaining the options and features of my new site. Very enjoyable and educational.
Rabi did a fine job explaining the options and features of my new site. Very enjoyable and educational.
WebsiteBox has provided one of the best customer service experiences time and time again. I have made contact through email, onsite chat, and by phone. Each time the communication has been concise and helpful! Other companies could learn from Websitebox.
Rabi was awesome and quickly fixed a Search criteria issue for me! Love the prompt response to the issue and friendly service!
Answer: Amy - we have several containers which we allow for agents to determine how they best want to market their brand. You can use one logo in the header and one in the footer of the website if you like. There are several different options but the short answer to the question is yes.
Answer: John, the new platform is completely different from the older version. We simply didn't update the older version, we built an entirely new platform. The old version was antiquated and no longer supported the advances of technology and the needs of realtors. We are offering a free onboarding and you were upgraded into the Standard Plan for free and did not pay anything extra. We also offer a free SSL certificate with the new platform. I am happy to assist. I can understand the frustration with learning the new system but we communicated this to the customers for over a year that the new version would be coming. Please call me directly at ext 1117 to discuss further.
Answer: Joman, Thanks for reaching out to Websitebox. We cover many different MLS boards in the Miami and Florida area. We do cover MIami MLS - Miami/Dade County (Miami) as well as My Florida Regional MLS (MFR). For a complete listing of the MLS boards we cover, please refer to the attached link which shows the MLS boards we cover as well as any associated fees. https://www.websitebox.com/mls-coverage Also, Don't hesitate to call us at 1-866-857-1657 for any questions you may have. Thanks,
Answer: No! Run from this company their websites will alert your clients that their information will be shared and they should not insert any data into the system.
Answer: Hi Ashley, Thanks for your interest in WebsiteBox. If you visit the TESTIMONIALS page of our website there are links to over 200 Realtor websites. Here is the link for your reference: https://www.websitebox.com/realtors/testimonials.php Regards, WebsiteBox
Answer: Hi Carrie, Absolutely. You can either register a new domain name with us or use your existing domain name. Regards, WebsiteBox
Answer: Hi John, Thanks for your interest in WebsiteBox. We do support TREB, in fact you can get Toronto MLS data through our TREB feed or CREA feed so you have 2 options! In order to see our complete MLS coverage please visit the following URL: https://www.websitebox.com/realtors/mls-coverage.php Regards, WebsiteBox
The $99 do-it-all website, IDX and CRM for real estate agents, teams and offices. No monthly fees. No surprises. Call us today at 1-866-857-1657 to get your website today!

