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WebEyeCare

3.7

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WebEyeCare Reviews Summary

WebEyeCare has a rating of 3.7 stars from 867 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WebEyeCare most frequently mention customer service, contact lenses and best price. WebEyeCare ranks 11th among Contact Lenses sites.

service
56
value
56
shipping
55
returns
13
quality
53

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Ohio
1 review
0 helpful votes
Follow Lori T.
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Excellent website design
September 16, 2013

Excellent website design. Easy ordering. Good prices. Fast shipping. Contacts were fine. Just disappointed that they do not have the rebate offers from the manufacturer in the box to mail in.

Date of experience: September 16, 2013
Oklahoma
1 review
0 helpful votes
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Web eye care is easy to use and they provide very prompt service! I would recommend this site to anyone who wants to buy contacts at a reasonable price.

Date of experience: September 16, 2013
Indiana
1 review
0 helpful votes
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Quick shipment and great service. Product arrived before the estimated shipment time. Product was just as described and in great condition. Helpful associate when we had a question on shipment.

Date of experience: September 16, 2013
Virginia
1 review
0 helpful votes
Follow Fallon W.
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Web Eye Care is the best eye contact supplier website on the internet! Their prices are incredibly competitive and they provide very prompt service. I'll never use 1-800-Contacts or any other eye contact supplier website ever again!

Date of experience: September 16, 2013
Texas
1 review
0 helpful votes
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Order processing went through in just a few hours and contacts were delivered on-time.

Date of experience: September 16, 2013
Pennsylvania
1 review
0 helpful votes
Follow Andrea L.
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Shipped very fast and had the best price overall. Highly recommend this site.

Date of experience: September 16, 2013
Kentucky
1 review
0 helpful votes
Follow Leslie W.
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This was my first Time using Webeye Care to purchase contacts and it was awesome! Not only did they have my contacts for much cheaper then anyone else, but ordering was simple and I had my contacts within a week. I will definitely being ordering from Webeyecare.com again!

Date of experience: September 16, 2013
Arkansas
1 review
1 helpful vote
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WebEyeCare is always so wonderful at getting my order shipped out quickly! My order is almost always shipped out within a couple of days and is always correct. I highly recommend them!

Date of experience: September 16, 2013
Maryland
1 review
0 helpful votes
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This was my first time ordering contacts online. I was very pleased that order arrived on time and was very accurate. Will order again and recommend this site to others.

Date of experience: September 16, 2013
Mississippi
1 review
0 helpful votes
Follow Karly A.
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My experience with webeyecare.com was great! This was the first time using this site - I was looking for the best price on contacts while getting them in a quick hassle free method. I ordered them online while faxing a copy of my prescription to speed up the process. Webeyecare.com took care of all of those for me. Got a very reasonable priced contacts for both eyes and within a week these contacts were shipped to my college address. Will for sure use this website again.

Date of experience: September 16, 2013
New Jersey
1 review
0 helpful votes
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Easy use, best prices, and quick delivery. Perfect!

Date of experience: September 16, 2013
Ohio
1 review
0 helpful votes
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Best Price on the web and order shipped the next day. Would highly recommend

Date of experience: September 16, 2013
Colorado
1 review
1 helpful vote
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I have ordered contacts from webeyecare 2 times now. I have always been pleased with the prices and turn around time. My contacts were shipped within a few days. I found the same contacts on another site for a very close price. I called webeyecare.com and asked if they had any specials or coupons and the lady gave me a code for $5 off.

Date of experience: September 16, 2013
Texas
1 review
0 helpful votes
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Very simple to order; faxed my new prescription and the order was shipped the next day. Had a "chat" with a representative online and she was very helpful. The final price was $5.00 per box less than the last place I ordered from (lens.com). Received my order when I expected it.

Date of experience: September 16, 2013
Florida
1 review
1 helpful vote
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It was easy to order and the shipping was lightning fast! These really are the lowest prices anywhere, and the website is uncomplicated. I was very happy.

Date of experience: September 16, 2013
Iowa
1 review
1 helpful vote
Follow Cathie S.
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It was so easy to purchase my contacts on webeyecare.com. It took only a couple minutes, and my lenses arrived just a few days later. Thanks, webeyecare.com!

Date of experience: September 16, 2013
South Carolina
2 reviews
8 helpful votes
Follow l m.
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Is there a way to give negative stars? This company is disorganized and unintelligent. A while back I tried ordering thru them and they kept emailing me saying that they couldn't get my prescription verified (they were calling Hawaii during off hours). Seriously? Ever think to look at where you're calling? Common sense would tell you that during the early morning hours on the East Coast is 6 hours ahead of Hawaii.

Now I have moved back home and have a doctor in South Carolina and emailed my prescription - they still said they needed to verify and they were calling Hawaii again. Not to mention - I'm almost out of daily contact lenses and leaving for vacation on Tuesday (10 days to process an order is crap - Other sites do it faster). They told me that I would have to pay for overnight shipping to get it even though I placed the order 5 days ago.

Oh, and now they're blaming my doctor's office saying that the office in Hawaii was hanging up on them and now the office in South Carolina is. Really? 2 different doctor's offices hanging up on you? Sounds like a problem on your end.

I work in the hospitality industry. This is crap service. I'd rather spend a little more and get the contact lenses on time and from a nicer company.

At this time I just want my order cancelled so I can get contact lenses from someone who wants my business.

Date of experience: September 12, 2013
Virginia
1 review
1 helpful vote
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I purchased contacts for a second time on 8/15/13 from this service and there will not be a third! First of all, returning customers pay MORE than if I just Google 'contacts' and buy from the site's 'special offer' link! That was disappointing but I ordered through the link and saved a few dollars. Then I got my contacts after a week only to have some issues with the contacts for my right eye. I went through half of the box to make sure it wasn't just one contact. I still had an existing contact for my left eye. I spent two days trying to view tv, drive and work from my desk only to conclude that the distance vision in the right contacts was not adequate. It is not my prescription as that is current. I started a chat to see if they would do an exchange since the box appeared to be incorrectly marked. The online chat rep said that I needed at least 4 contacts in the box before they would do an exchange! BS! DONE WITH THIS COMPANY!

Date of experience: August 26, 2013
Washington
1 review
1 helpful vote
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My experience was excellent! The shipping was quick. When I made a mistake in my order I was quickly informed and it was taken care of very quick. The price of my contact were half the price I would pay anywhere else.
Thank you Webeyecare.com!

Date of experience: July 27, 2013
Arizona
1 review
0 helpful votes
Follow Olga L.
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Contacts from webeyecare are great! The only thing is that shipping is a bit much.

Date of experience: July 24, 2013

From the business

WebEyeCare is a leading retailer of discount contact lenses & eyeglasses. Find your new favorite pair of glasses or order your tried and true brand of contact lenses online. We carry all of the leading name brands from doctor's most trusted manufacturers of soft contact lenses at up to 70% off retail prices! With an extensive and varied collection of designer glasses and sunglasses, you'll find something for everyone in your family. Whether you love a classic look or want to make a bold statement, we have a frame that will fit your lifestyle. See more clearly with WebEyeCare today.