Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of WebEyeCare

WebEyeCare

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate WebEyeCare?
grey stargrey stargrey stargrey stargrey star

WebEyeCare Reviews Summary

WebEyeCare has a rating of 3.7 stars from 867 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WebEyeCare most frequently mention customer service, contact lenses and best price. WebEyeCare ranks 11th among Contact Lenses sites.

service
56
value
56
shipping
55
returns
13
quality
53

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
Follow Thao P.
Unfollow Thao P.
Share Review
Report Review

The best prices around that I have seen the special contacts that I needed. The only minor complaint was that I got the regular pricing when trying to search it manually through the site but when searched with Google, it will take me to the same item but with the sales pricing. So maybe menu navigation could be better.

Anyway, fast service and good prices overall.

Date of experience: January 22, 2014
Texas
1 review
0 helpful votes
Follow juvencio z.
Unfollow juvencio z.
Share Review
Report Review

Extremely easy, helpful, and more importantly, cheap.

Date of experience: January 22, 2014
Virginia
1 review
0 helpful votes
Follow Alice F.
Unfollow Alice F.
Share Review
Report Review

The site was very willing to contact my eye dr in order to obtain my current prescription, and the contacts were shipped in no time.

Date of experience: January 22, 2014
Idaho
1 review
0 helpful votes
Follow Mark M.
Unfollow Mark M.
Share Review
Report Review

They have shipped quickly, had great prices. Would do business with them again.

Date of experience: January 22, 2014
Texas
1 review
1 helpful vote
Follow Rachel W.
Unfollow Rachel W.
Share Review
Report Review

Very fast and easy to complete order. Received email telling me that it was time to re-order contacts, which was super helpful. Made the re-order process very easy by saving my prescription so I did not have to look up the paper from my eye doctor. Very fast shipping and order processing. Good prices!

Date of experience: January 22, 2014
Louisiana
1 review
1 helpful vote
Follow Ashley J.
Unfollow Ashley J.
Share Review
Report Review

It is not easy to add and delete material from your shopping cart. I would also suggest labeling your contacts left/right for consumers (other companies do) for convenience.

Date of experience: January 20, 2014
California
1 review
1 helpful vote
Follow JasmineYumei L.
Unfollow JasmineYumei L.
Share Review
Report Review

Since first time order experience, I felt that was really convenience and great service. This was my second time order. But it was a little uncomfortable. Due to you email me confirmation information showed me UPS.com. I checked everyday, it always showed "NOT AVAILABLE". Till I contacted with costumer service department. They told me, my order mailed by USPS. Okay, fine, I went to check and I had received my order at the same day. I did care no one apologized to me. I felt uncomfortable.

Anyway, I appreciate you sent my order successfully. I still will order my contact lens in the future.

Date of experience: January 16, 2014
Massachusetts
1 review
1 helpful vote
Follow Gretchen B.
Unfollow Gretchen B.
Share Review
Report Review

Excellent prices and super fast shipping! Have been ordering for years and it is the only place I will buy my contacts from.

Date of experience: January 16, 2014
New Jersey
1 review
0 helpful votes
Follow David M.
Unfollow David M.
Share Review
Report Review

Easy to order
January 16, 2014

Easy to order. Good prices. Prompt delivery. No complaints.

Date of experience: January 15, 2014
Illinois
1 review
1 helpful vote
Follow Sarah D.
Unfollow Sarah D.
Share Review
Report Review

I could not find option to upload or update current eye prescription; I had to wait for the declined email to update it. Other then that, the service was good.

Date of experience: January 15, 2014
Louisiana
1 review
0 helpful votes
Follow Brittany P.
Unfollow Brittany P.
Share Review
Report Review

Very easy to navigate and fast shipping. Easy and cheap!

Date of experience: January 15, 2014
Washington
1 review
0 helpful votes
Follow Anita B.
Unfollow Anita B.
Share Review
Report Review

Great deal on acuvue lenses for astigmatism! The only issue is that I had trouble saving my order - and when I left and came back (several times) the order had to be entered multiple times. Otherwise, site was straightforward/easy to use.

Date of experience: January 15, 2014
Texas
1 review
0 helpful votes
Follow Gretchen H.
Unfollow Gretchen H.
Share Review
Report Review

It was a great experience and very easy use to use!

Date of experience: January 15, 2014
New York
2 reviews
1 helpful vote
Follow Jennifer M.
Unfollow Jennifer M.
Share Review
Report Review

Easy to order
January 15, 2014

Easy to order. I would suggest more clarity on the order confirmation screen so I can see it broken out by "eye" (left or right) to make sure ordered correctly.

Date of experience: January 15, 2014
Illinois
1 review
0 helpful votes
Follow Karen K.
Unfollow Karen K.
Share Review
Report Review

They are easy to use, have our prescription on file to make it really easy for me to reorder. And the shipping is really quick.

Date of experience: January 15, 2014
Canada
1 review
0 helpful votes
Follow Jenez M.
Unfollow Jenez M.
Share Review
Report Review

The ordering is always quick and easy and the product actually arrived sooner than expected.

Date of experience: January 15, 2014
Illinois
1 review
1 helpful vote
Follow Sarah B.
Unfollow Sarah B.
Share Review
Report Review

My order came in as requested in a timely fashion. I could not be happier with the quality and service I received

Date of experience: January 15, 2014
Illinois
1 review
1 helpful vote
Follow Ann M.
Unfollow Ann M.
Share Review
Report Review

Excellent prices, easy to navigate and very fast service. Also very nice that I didn't have to worry about contacting the Optometrist. Will definitely use again.

Date of experience: December 20, 2013
North Carolina
1 review
0 helpful votes
Follow Alison S.
Unfollow Alison S.
Share Review
Report Review

Very easy process
December 18, 2013

Very easy process. Contacts came in a timely manner during the holidays.

Date of experience: December 17, 2013
Minnesota
1 review
0 helpful votes
Follow Corey A.
Unfollow Corey A.
Share Review
Report Review

Super easy!
December 18, 2013

Super easy! Saved lots of money by using Web Eye Care!

Date of experience: December 17, 2013

From the business

WebEyeCare is a leading retailer of discount contact lenses & eyeglasses. Find your new favorite pair of glasses or order your tried and true brand of contact lenses online. We carry all of the leading name brands from doctor's most trusted manufacturers of soft contact lenses at up to 70% off retail prices! With an extensive and varied collection of designer glasses and sunglasses, you'll find something for everyone in your family. Whether you love a classic look or want to make a bold statement, we have a frame that will fit your lifestyle. See more clearly with WebEyeCare today.