WeatherTechReviews 355

The surface is so slippery - things in the trunk slide all over - wish I had not spent the money and with the terrible return policy of paying for shipping, not refunding original shipping and a 15% restocking fee I wouldn't even get ½ of my money back - terrible product and terrible company - so wish I had read these reviews first - live and learn

I have a 2018 civic coupe. I ordered mats. Love them. So I decided to ordered wind visors. Bad idea. They are so thick that my window want go all the way up. So k decided to return them. They sent me the return slip. I paid 59.99 for them. It was 99 dollars total. They refunded me 64 dollars. Called them. They dont refund shipping. So I lost 35 dollars. Want order anything else from them.

Bought the mats two months ago, only to realize last month that all the water is leaking under the mat from the "press holes" and is trapped between the mat and the carpet. Of course the smell is so foul that you cant even be in the vehicle right now, and after a week of drying the carpet i think i saved the car. The company recommended i clean the excess water regularly, and people have commented that they need to do this weekly, what a bull answer that was, so i am scrapping the mats, thankful that there was no mold in the car because of it. BTW same issue with the other car except it wasn't driven as much so less of a clean up. ZERO starts

I ordered both the front and rear liners for our truck. When the package arrived, it only had the front liners in the box. We made sure to triple check the rear liners were not in there. When I contacted Weather Tech about this, they said the record shows both liners shipped together and would not send the rear liners I paid for. Now I am out $75 plus tax for a product I never received but paid for. What a horrible company! I would never buy from this trash company again if they won't even make their mistake right. I will be disputing this charge with my bank.

Called customer service to return a gift, unopened in original packaging and they started grilling me about who bought it, when, from them directly etc. I told them person who purchased item had passed away. They looked up that info and stated to me since they were bought in the past, they could not be returned for credit. How ridiculous. They told me to resell them on line. Item is in stock now, same packaging, and they were quite rude. Be careful purchasing from them. A Company like this should have a better reputation when it comes to returns.

These are absolute crap. After a year the would not keep their shape and would not come clean. Company told me to use their cleaning products and to turn them inside out for 24 hours. Thee days later they lost their shape again. Waste of money.

I've tried to get a hold of someone at the company but I will not stay on the phone forever I paid just under 500.00 dollars and all I got was cheap rubber flat mates that you can get at any auto parts store they don't even fit the only thing that fit was my tailgate liner as for the bed liner laser cut WHAT they are a half inch short on both sides and look like crap I plan on fighting it with my card company as for the interior of my truck that crap will not go in there.
Arland Young
413 Tammy Avenue
Amarillo Texas
*******588

When I purchased my new car, I knew I wanted WeatherTech to keep my car protected and looking nice, but it was a complete waste of money instead and I will NEVER recommend WeatherTech to anyone. If you own a 2015 VW Passat like myself, be aware - the rain deflectors don't fit like they're supposed to, so if you're the kinda person that likes to crack their windows, you can't. Rain will still get inside of your vehicle, and this counts for the back windows and the front windows. I also paid for the floor liners - front and back - because at the time, I was a bonus mom to three young kids, however, the back floor mats don't stay in place. There is nothing holding them or gripping them in place, so in other words, they're useless. You also have to pay for return shipping which is a JOKE especially if what was sent to you is useless and can't be used (i. E. water still gets in my car because the rain deflectors don't fit the shape of the windows like they should). I sent back everything except the floor liners for the front, and like I said earlier, I'll never recommend WeatherTech and I will never buy their products for as long as I live. I maybe got a refund of about $100 when it should've been closer to $200 because I had to pay the return shipping.

The driver side mat does not perfectly fit my 2015 BMW M235i. Is this an isolated problem or common with mats for other cars too?

As the photo indicates, there is a rubber section along the left side which only partly covers the aluminum foot pad... not a problem per se, but looks ridiiculous. And it does not quite fit as nicely around the accellerator pedal as it should. The BMW mats fit perfectly.

I can live with the problem, but at the price I paid, should I need to?
On the other hand, the passenger side mat fits perfectly.

I ordered December 18th, called on December 23rd. They promised it was going to be overnighted and received Saturday December 26th. FedEx is just now getting this order today from Weather Tech. The delivery date now is Monday, December 28th. Horrible Service!

I purchased two (2) face shields and set of back up face shields in mid-November to use on those rare occasions when I had to enter into a public space during the pandemic. The primary feature selling point was in Weather Tech's words "it comes with an anti-fog lens". I finally had a need to use the shield this morning and I was literally inside the building no less than 30 seconds when it became necessary to take it off. Suffice to say I was disgusted at paying a premium for this feature and having the product fail miserably so I decided to return the product. I called the number provided for Customer Service and I was #109 in the customer service que. 109! Yeah, I know, their time is more valuable than mine. If they can't service the products they sell they shouldn't be selling them. Pretty basic. I might have expected this from an online only site where the same product was available for $18.99 but NOT Weather Tech. Lesson Learned! I have purchased mats on multiple occasions; phone holders; car wash cleaning products; mud flaps; etc. But NO MORE!

These are the worst floor mats ever imaginable. I paid over $200 for these mats and I wish I had read the reviews first and I would have seen how horrible they were how are they allowed to sell garbage like this. The mats are made of plastic and the back roll won't even lay down and all they can say is keep bending they until they lay down I am so pissed right now. Somebody need to put them out of business. I just hope everyone read the reviews and take heve before they purchase these floor mats or anything else from. Weather Tech.

I ordered front and rear mud flaps for my new Ford 250 Superduty. Weather tech supplied some hardware and some was to be reused from my truck. Their hardware was poor quality and 3/4 of the nylon lock nuts could not be threaded onto the bolts. The bolts on the front that I was to reuse were too short after threading through the mud flap. After a couple of hours messing with their junk, I drove to town and bought new stainless steel hardware. I was not pleased with having to do in store shopping during COVID precautions.

Oct 26th ordered a sunbrella car cover for my mustang. Filled out the order form, put in all my payment information and clicked purchase. They said it could be four to six weeks for delivery. Received an email immediately "ORDER CONFIRMED!". Waited 6 weeks and got nothing so I called and got customer service and they said despite their response my order was never actually completed. They said they sent me an email asking me to confirm that I really wanted to buy what I ordered and attempted to pay for, must have gone to spam. So be advised they have some weird Muti-tiered system just to order from them. I found another place online that actually had my cover in stock and ordered from them. Wasted 6 weeks waiting for a product I'm not even sure these jokers sell. Look elsewhere.

I bought a set of the ANTI FOG face shields. They are not ANTI FOG. Don't waste your money. They are also paper thin.