WayReviews 973

This is one of the most frequently used apps on my phone. Simple to use once your account is set up. So simple... Pay for parking on the go

I tried using way.com for the first time. I booked and paid for my parking a month before my flight. I showed up at my lot to check in and was told that way had overbooked them multiple days in a row and that I had no parking and they would be refunding me. I was lucky that the hotel itself had a few spots not booked and they were kind enough to sell me a spot because they could see I was panicking about missing my flight. I never got an email from way saying anything about the lot being full. I then reached out to them about my refund multiple times and only got a response after I threatened to contact the BBB and my bank to dispute my charge if it wasn't refunded. Will never use again and will tell people not to book through way.com when I hear my friends discussing parking for the airport. Absolute nightmare of an experience. Would give negative stars if I could. Still don't understand how you can possibly overbook parking (the hotel said they were turning lots of people away all week, like 20+ per day) when there is only a finite number of spots in a lot.

Easy to use the app. A great way to pay for parking. Paid for my parking from my hotel room and went back to sleep.

Amazing, Absolutely love the UX / UI. I couldn't do without this parking app now, never get a ticket again.

Perfect Does exactly what it says on the tin. Quick and easy. Wish there were more car parks signed up to this.

Works as expected. Useful for paying for parking when cashless... Convenient parking app. Thumbs up. Well done

I'm developer. Once you have set this up, it's so easy to use. Park and pay via the app. Check the app to see when your parking expires, then simply extend. This for me is the future of parking. Not added another car park yet, so don't know how easy it is to do. Excellent way to learn of events and register and promote. Use this literally every day! On the rare occasion it goes down or gives an error message I actually panic. When I venture into boroughs that don't use Way I curse their inefficiency!

Went back to check my review as I am filing a complaint with the BBB and it was deleted.
Smh.
Such a $#*!ty company.
Let it be known.

Very easy to use and a more convenient way to paying for parking. No more looking for change hooray.

I love this app, it saves bothering with change to park and you can extend if you're running late. I've never had an issue with using it.

Excellent parking app. This app is amazing thanks for bringing it to us it makes paying for parking easier

This app makes process so much more bearable. After easy set-up paying takes no time at all. No more searching for change! Excellent.

Paid for parking. Unfortunately, our flight got canceled. Requested a refund and the customer service rep Liam assured us that we would have the charge refunded to our credit card. Got stuck with "WayBucks" instead. Frauds. After reading other reviews of people with similar experiences, would warn people to NOT USE THIS WEBSITE EVER!

DO NOT USE THIS COMPANY! I prepaid and reserved parking for DCA airport. After parking, the hotel where I was parked saidthey have no shuttle service. Called way.com and the agent said that there was no shuttle service promised on the site. Sure enough, this one hote does not list shuttle service, so what is the advantage of parking there? - so uber round trip to DCA costs $32, $60 for the parking. Would have been cheaper to Uber from home.

They will not give you a refund. They will give you way bucks. If you don't want waybucks and want actual money back? Good luck, it's not going to happen. Their customer service team is terrible.

Amazing to have parking sorted before travelling and no messing about to pay for parking on leaving. All done in app... amazing

Forget about standing in the rain trying to read a tiny screen... Get this parking app and do it from your phone. You can even add more time without going back to your car!

This is a fabulous app that I've used for a couple of years - Primarily in San Francisco, but other locations as well. It pays the meter, alerts me when the time grows short and even lets me add money to meter while participating in a meeting.

This app is amazing, can use in many places & parking areas. Allows to store numerous vehicles & payment options. Great notifications about expiry time, options of extending parking without having to return to vehicle, plus even shows map to locate Carpark Your parked in. Sometimes had a problem when using, but think due to poor network signal. Recommended app 5*