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WatchMaxx has a rating of 4.6 stars from 2,992 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WatchMaxx most frequently mention customer service, great experience and fast delivery. WatchMaxx ranks 4th among Watch sites.
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The quality of the products is excellent and the time it took for me to get the watch was appropriate
I purchased express shipping and there was nothing in the pre-ordering process that said I would have to sign for the watch. It took me over a week to line up with UPS when to deliver it when I would actually be home. No one is home all day every day to sign for a package, and I would never have selected this had I been made aware. It was super frustrating as it delayed me giving a special gift.
After all that, the watch is perfect.
I really am enjoying this watch. As a graduation gift, this michele deco sport chronograph gold pink leather is an investment in the graduate's future. It's a reminder of the milestones achieved and the exciting chapters yet to come. This watch is more than just an accessory; it's a companion on life's journey.
I don't like shopping on line for items as personal as the watch I wear every day. However, in this case, it worked. The process was easy, the site was straightforward, and the response was quick.
Love the watch, could not have been smoother. Would work with them again
Was sent the wrong product after ordering expedited delivery. Had to go through an RMA process and pay return shipping to cover their error to get actual ordered product. Correct product received a month after initial order and they sent me an opened box (broken manufacturer's seals).
Could not have had a better experience, fast shipping and watch was brand new untouched from factory
Easy website to look for watches by category. Received watch in good shipping time.
I bought a watch, Oris watch 40 mm Dia., but when i received, it is bigger than what i usually wear. So I decide to return. Now watchmaxx charge big restocking fee at $37.47. I understand shipping fee, but if customer cannot wear(too big). Size advertise is not accurate. Watchmaxx should not charge restocking fee. This is very bad, I would not buy from this company again.
My order was placed with delivery to my home because I was able to modify the shipping address. It had to be the address of the card i placed the order on. I assumed i would be able to modify the shipping address to my business address in which i am at during the day. However, i was restricted from doing so. When I attempted to reach out to contact your organization, you were on vacation for two weeks. So, the three attempts were made and the watch was returned. Of course I wanted the watch, so I called when you returned and paid the additional $29.00 to have the watch reshipped to my business address.
Thank You
Mel
Great watch, easy purchase to shipping to delivery- beautiful gift wrapped and lift perfectly
WatchMaxx has an amazing selection of watches, all of which are very competitively priced. I appreciate the excellent customer service. A friendly and talented staff that responds to email, answers the phone promptly and seeks to enhance the watch buying experience.
Good business 👏easy to deal with, fast shipping, good service
Excellent service, fast turnaround, packaged very good. I was skeptical at first because the price was almost too good to be true. Far better than Amazon and other search options. I don't buy watches often but I would buy from here in the far future.
Nice and new Watch and quick delivery, can only recommend watchmaxx.
Answer: Hello, YES absolutely Watches sold by WatchMaxx are authentic and come from the brand Once ordered, you receive box and papers with the watch... except the manufacturer warranty but a 2 years WatchMaxx warranty which replaces the one from the manufacturer I am a watch collector: Jaeger Lecoultre, Rolex, Zenith, Blancpain, IWC, Chopard, Panerai, Hublot, Tag Heuer... I well know the models I buy Very nice contact and sales experience with Watchmaxx I warmly recommend them! Regards

