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WatchMaxx

4.6

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WatchMaxx Reviews Summary

WatchMaxx has a rating of 4.6 stars from 2,997 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WatchMaxx most frequently mention customer service, great experience and fast delivery. WatchMaxx ranks 4th among Watch sites.

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5,361 reviews

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California
1 review
0 helpful votes
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Good deal on a new watch
February 14, 2023

Watchmaxx makes it very easy to buy a luxury watch at a fair price with fast delivery. I have bought a handful of luxury watches and have been satisfied every time.

Date of experience: February 14, 2023
Texas
2 reviews
0 helpful votes
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Easy and Communicable
February 9, 2023

I ordered a Tissot Gentleman watch from Watchmaxx in which I didn't like upon receiving. Returning and communications were no problem, and I received my money back without an issue. Delivery was fast and easy.

Date of experience: February 9, 2023
Oregon
2 reviews
0 helpful votes
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Poor customer service
February 5, 2023

I was trying to decide on the purchase of a Bell and Ross BR05, I made a reasonable offer per their request ($200 less than asking sale price). I never received a reply. Next day the price went up approx. $400. Called CS, he actually found the email, said he'll get back to me... never did. I purchased the watch (different color dial) from a competitor website with awesome CS. I wouldn't recommend these guys. Probably would have paid original asking sale price if they would have replied with a denial.

Date of experience: February 4, 2023
Connecticut
1 review
0 helpful votes
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Nice watch!
February 2, 2023

The watch arrived quickly and was exactly as described.

Date of experience: February 2, 2023
Washington
1 review
0 helpful votes
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Wrong bracelet and tools
January 28, 2023

Watch arrived order no ******* but the bracelet was not correct for the watch and screwdriver was wrong type. As per instructions from Marc in cust service returned the box bracelet and tools now waiting for replacements.

Date of experience: January 28, 2023
New York
1 review
1 helpful vote
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Movado Watch
January 24, 2023

Beautiful Watch, Speedy delivery, this was my second order. Exemplary service.

Date of experience: January 24, 2023
Thailand
1 review
0 helpful votes
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Great service!
January 14, 2023

I ordered a Tagheur Callibre 2.0 for my husband's birthday. I got a great price (nearly $200 savings!) and got the package delivered to me securely and safely. Total peace of mind and the husband was over the moon!

Date of experience: January 13, 2023
New York
3 reviews
0 helpful votes
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Watch
December 29, 2022

Great value, quick reliable delivery, beautiful design, i enjoy wearing this watch and I will tell my friends about WATCHMAXX.

Date of experience: December 27, 2022
Illinois
1 review
1 helpful vote
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Paid $495 and was refunded 445!
Make sure to read their return policy closely so you dont get screwed.
I will not be ordering from them again.

Date of experience: December 1, 2022
Georgia
1 review
0 helpful votes
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Awesome job
November 9, 2022

Awesome. Good communication made it on time that they said it would excellent also would buy again thanks so much

Date of experience: November 8, 2022
California
1 review
0 helpful votes
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Stay way! Scammers
October 28, 2022

They sell fake watches! Upon return charge a hefty restocking fee! Avoid at all cost!
Scammers! Thieves!

Date of experience: October 28, 2022
Utah
1 review
0 helpful votes
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Love this watch great price fast shipping only issue I have was it said original box and papers but in the book where the warranty papers should be is empty.

Date of experience: October 28, 2022
California
1 review
2 helpful votes
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Returns
October 15, 2022

I had tried to get assist from this company for many times but no luck. They are always closed. I got this watch with damaged. The crown gets jammed when I tried to adjust time and won't go back into the original position. I wish there's someone to help me out so I could take care of this this issue.

Date of experience: October 15, 2022
Florida
1 review
0 helpful votes
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Scam artists
October 8, 2022

Bought a Tag watch it broke and attempted to send it to Tag since it was only months old was told they couldn't accept it since the dealer isn't an authorized to sell Tag and when a contracted watchmaxx they said they couldn't supply with with a warranty card, even though they sold me the watch and have been giving me the runaround. I now have to either pay $756 to have it repaired or buy a new watch. I'd ask before you buy a watch from these crooks if they are an authorized dealer because if they aren't for that manufacturer good luck.

Date of experience: October 8, 2022
District of Columbia
1 review
0 helpful votes
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Tine was not set
August 21, 2022

The wrong time and date was set on this watch and it was very difficult to set. I was actually nervous that we would have to send the watch back. I want to ensure that the watch that I purchased was a new watch. Due to the way it was sent to me, I am worried that we were sent a used watch. We have been able to set the watch. It just reads like poor customer service for the watch to be sent to us with the incorrect settings.

Date of experience: August 20, 2022
Canada
1 review
3 helpful votes
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Dishonest and rude!
August 15, 2022

Two months after placing my order, they cancelled it. When I called, they advised me there was a technical issue that caused the order cancellation. They refused to match the price of my initial cancelled order. They were very rude and disrespectful when I was discussing the inconvenient experience their technical issue caused. When things escalated with the person I was speaking with on the phone and I asked to speak with a manager, I learned that he is the owner of the company whose name is Eli Hoffman! Never buy expensive and luxurious products from such a kiosk!

Date of experience: August 15, 2022
Israel
1 review
1 helpful vote
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They ship the item in a way that evantually you have to pay besides the duties and taxes also for the release process.
I paid for a full DTD shipment and found im charged by UPS for the release process + duties
I kept complaign to UPS and the reply was its caused by the way WATCHMAXX is shipping it
Last time i work with WATCHMAXX
Terrible customer service, terrible company
Beware - you'll be charged at your end for much more!

Date of experience: August 3, 2022
Arizona
1 review
1 helpful vote
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Love it!
June 10, 2022

I bought this watch for my husband to give for father's day. I haven't given it to him yet. I Love it. Looks perfect great quality great price. Hope he loves it as much as I do.

Date of experience: June 9, 2022
Germany
1 review
3 helpful votes
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Resolved at last.
May 11, 2022
Updated review

Bought Oris TT1 watch. Had some problems, like daytime doesn't display properly. Started communication with customer service to send the watch in. After couple of messages the customer service stopped respond. I got an answer at last and we could resolve the problems: WatchMaxx paid the revision of the watch. The watch is genuine, otherwise it could not be repaired by a official dealer. But it took its time... I'm from Germany by the way.

Date of experience: May 10, 2022

Bought Oris watch. Had some problems, like daytime doesn't display properly. Started communication with customer service to send the watch in. After couple of messages the customer service stopped respond. Don't believe the positive reviews. Not even sure if the watch is genuine, because somehow magically water was leaking in. Never took the watch for a swim. Unbelievable for a genuine Oris TT1 watch. The behaviour of the customer service in case of a problem should be enough to avoid this shop. I'm from Germany by the way.

Date of experience: January 17, 2022
Florida
1 review
2 helpful votes
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This has to be the most unprofessional company ever. Anything you buy, they do not have because what they do I try to source it with your money. If you need to buy a gift, you are going to miss the date. After weeks of waiting, Steve "I am the boss here" cannot even explain their own internal process. Again, this company is not reputable or and they should not have your business.

Date of experience: May 9, 2022