Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Wanelo

Wanelo

1.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Wanelo?
grey stargrey stargrey stargrey stargrey star

Wanelo Reviews Summary

Wanelo has a rating of 1.8 stars from 416 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wanelo most frequently mention customer service, credit card and tracking number. Wanelo ranks 64th among Social Shopping sites.

service
71
value
66
shipping
67
returns
57
quality
56

We monitor reviews for authenticity

Kentucky
1 review
0 helpful votes
Follow Livi B.
Unfollow Livi B.
Share Review
Report Review

Love it!
August 12, 2015

I love this app! I use it all the time. I highly recommend it :)

Date of experience: August 12, 2015
Washington
1 review
0 helpful votes
Follow Tiesha R.
Unfollow Tiesha R.
Share Review
Report Review

Best app ever
August 12, 2015

Wanelo is the best app ever it has a lot of cute clothes on it and u can save it so u don't u won't have to search to find it cause it will be saved

Date of experience: August 12, 2015
District of Columbia
1 review
0 helpful votes
Follow Abigail M.
Unfollow Abigail M.
Share Review
Report Review

Very good
August 12, 2015

Lots of really cute stuff, much of which is affordable! It helped me to cultivate my own personal style bc I wasn't really sure what my style was but after a few months of using this app I developed a pretty strong since of the clothes that I liked and the clothes that I didn't like which is kinda cool

Date of experience: August 12, 2015
New Jersey
1 review
0 helpful votes
Follow Jamie H.
Unfollow Jamie H.
Share Review
Report Review

Addicted
August 12, 2015

All I can say is I love this app and I'm addicted! It is a great app. I am usually shopping for 2-3 hours on here a day and can always find new things I want!

Date of experience: August 12, 2015
Michigan
1 review
0 helpful votes
Follow Marissa R.
Unfollow Marissa R.
Share Review
Report Review

Review
August 12, 2015

I love wanelo bc it's unlike anything else and that's what makes it so great.

Date of experience: August 12, 2015
Texas
1 review
0 helpful votes
Follow madds c.
Unfollow madds c.
Share Review
Report Review

Happy Days
August 12, 2015

Always new ideas and styles. Good easy way to shop in the comfort of ur home. AFFORTABLE. Like none other.

Date of experience: August 12, 2015
Washington
1 review
0 helpful votes
Follow Rachel B.
Unfollow Rachel B.
Share Review
Report Review

So much fun!
August 12, 2015

I have found so many amazing clothes that I can't find anywhere else! They have so many different styles and I can be picky so it's hard for me to find anything at malls. I find so much stuff I love using Wanelo!

Date of experience: August 11, 2015
Massachusetts
1 review
0 helpful votes
Follow Erin W.
Unfollow Erin W.
Share Review
Report Review

A little tweak
August 12, 2015

I love Wanelo! My only complaint is that recently when I was organizing everything and separating my Epic Wishlist into more specific collections, I wasn't able to select more than one product at a time to move into a different collection. So I would have to hold the product, select 'move' and move it into the collection I wanted it in every single time, and it got very tedious. I'd love if there was an option to select a bunch of products at once to move into a different collection, it'd be super helpful!

Date of experience: August 11, 2015
New York
1 review
0 helpful votes
Follow Brielle B.
Unfollow Brielle B.
Share Review
Report Review

Awesome!
August 12, 2015

This app is great and amazing. One thing that it should definitely have is to have the option to make your collections private

Date of experience: August 11, 2015
Massachusetts
1 review
0 helpful votes
Follow Christine C.
Unfollow Christine C.
Share Review
Report Review

Love
August 12, 2015

Wanelo is easy to shop and has all items that you would see someone have and wonder where they got ir!

Date of experience: August 11, 2015
Texas
1 review
0 helpful votes
Follow Nun Y.
Unfollow Nun Y.
Share Review
Report Review

AMAZING
August 11, 2015

I love wanelo it is so wonderful I find cute and adorable clothes all the time it has TONS of options to chose from this is definitely an APP YOU SHOULD GET

Date of experience: August 11, 2015
Arkansas
1 review
0 helpful votes
Follow Stephanie A.
Unfollow Stephanie A.
Share Review
Report Review

Sometimes advertising is unfair.
August 11, 2015

I have a small business that Wanelo helped me triple my business on. Since all the changes with Etsy and Wanelo my sales have really dropped. I have 6 children and rely on this income. I would like to see things go back to the way they were.

Date of experience: August 11, 2015
New York
1 review
0 helpful votes
Follow Salena C.
Unfollow Salena C.
Share Review
Report Review

Wanelo
August 11, 2015

I think wanelo is a great site! I enjoy doing a lot of shopping everyday!

Date of experience: August 11, 2015
Kuwait
1 review
0 helpful votes
Follow Zoe R.
Unfollow Zoe R.
Share Review
Report Review

In love with wanelo
August 11, 2015

OMG i can spend hours going through this app. It has everything you'll ever thing about! I really love this app.
RECOMMANDED.

Date of experience: August 11, 2015
Michigan
1 review
0 helpful votes
Follow Bee B.
Unfollow Bee B.
Share Review
Report Review

Best Website EVER
August 11, 2015

I use it almost constantly! I make stories all the time and it really is just so fun. Also, I ordered a pair of sunglasses their and the site tracked it for me. It came exactly when it was supposed to. I love using it for multi-store wishlists, and shopping from the wanelo-fulfilled sites (where you can also get free shipping). It's really great!

Date of experience: August 10, 2015
Texas
1 review
0 helpful votes
Follow Claire M.
Unfollow Claire M.
Share Review
Report Review

EXCELLENT
August 11, 2015

Perfect. I love wanelo. Just wish they would delete things when they go out of stock

Date of experience: August 10, 2015
Illinois
55 reviews
293 helpful votes
Follow danielle y.
Unfollow danielle y.
Share Review
Report Review

Horrible
August 8, 2015

All the items are from china with bad quality and also its really not worth it. STAY AWAY from Wanelo and you can easily get blocked to. I reported them to the better business bureau.

Date of experience: August 8, 2015
Monica A. — Wanelo Rep
over a year old

Hi Danielle! Wanelo actually has over 30M products from all over the world - so it can be from anywhere overseas like China or from right here in the U.S. If you ever have any user account issues, it's usually because we are trying to protect you and your information - we always want to make sure Wanelo is a 100% safe and fun place to shop from. If you find you are getting blocked, just email us at [email protected], and we can help get it sorted out for you as soon as possible!

California
1 review
4 helpful votes
Follow Kim B.
Unfollow Kim B.
Share Review
Report Review

STILL WAITING
August 7, 2015

I ordered a few shirts from a wanelo only store. My account was immidiately charged, items say they have shipped and I have tracking numbers from a week ago and the tracking numbers are invalid. I've checked numerous times even called ups and postal service. Invalid. I've emailed wanelo ND have yet to hear back. Don't waste your money or your time. Inconsiderate and untrustworthy. Order from a reputable company

Date of experience: August 7, 2015
Monica A. — Wanelo Rep
over a year old

Hi Kim! Completely understand your frustration. We try our best to give an accurate timeframe for each store's delivery estimate, and we are happy to help provide more information on this order, please email us a [email protected] with your username and we will be sure to connect with you!

Virginia
1 review
2 helpful votes
Follow Morgan D.
Unfollow Morgan D.
Share Review
Report Review

Horrible
August 3, 2015

I ordered something from this website and it never shipped it even though I was charged right away! I have sent 6 email to the company and have never gotten a response. In my orders it still says preparing to ship. I am currently in the process of moving and I have no idea if I will ever even receive my item. I have also sent them multiple emails about getting my money back with no response.

Date of experience: August 3, 2015
Monica A. — Wanelo Rep
over a year old

Hi Morgan! I'm sorry about the delay in getting this figured out for you. I've asked our Customer Satisfaction team member, Sarah, to reach out to you today. She will help address each of your questions.

Florida
1 review
5 helpful votes
Follow Scotlena M.
Unfollow Scotlena M.
Share Review
Report Review

Awesome
July 26, 2015

I actually brought alot of things so far I've received my Chanel sweater which is awesome the fit is great, the material is of good quality & the zippers on the side add and extra kick to the sweater, it'll be a great fall sweater when it's cold. I also received my gold arrow lariat necklace it's simple but cute i like it alot.

Date of experience: July 26, 2015

From the business

Launched in 2012, Wanelo (“wah-nee-loh,” from Want, Need, Love) is a social marketplace uniting 350K stores and 20M products in one platform. For shoppers, it’s a way to discover, save and buy products from all of their favorite stores in one place. For stores, it’s a place to market and sell your products to millions of users who come to do nothing but shop


wanelo.com
Founded in 2010
San Francisco, California