WalmartReviews 4,414

DO NOT GO TO WALMART! THEY ARE LITERALLY STEALING FROM THEIR CUSTOMERS AND REFUSE TO DO ANYTHING ABOUT IT. I have always been a big supporter of Wal-Mart in spite of all the bad review and media reports I was loyal to them, until now. Just this week I shopped in the store in North Olmsted, Ohio. My bill was about 2.50 more than it should have been. I checked my receipt and questioned the amount of one of the products I purchased. I pointed out to the cashier that the price was incorrect. She advised that customer service would fix it. I went to customer service and they refused to refund the overage. In fact they denied that they had overcharged me at all. I spoke with 2 different managers. The first one seemed sympathetic and like he wanted to help but said he would be right back and never showed up. Another manager came to "help" and she was absolutely rude and horrible. The WORST customer service I have EVER had. She advised that yes, the price was wrong and I had been overcharged but that was just too bad as they would not be refunding my 2.50. I hope that everyone stops shopping at Wal-Mart because believe me they ARE NOT saving you money. I called the 800 customer service number and was assured that a salaried manager would get back with me in the next 3 days. I have yet to hear back from anyone. Very bad way to do business and I'm not sure how it's even legal what they're doing. If I could afford an attorney I would sue them for every cent I could get. This has caused me much aggravation and mental anguish.

This review for Walmart Windemere, Edmonton Alberta on June 3,2017. Earlier in the week I had purchased a piece of art work. Priced $ 19.97, then I go home the receipt said $24.97. Not a lot of money but not what I had expected to pay. I returned the art piece still wanting it but wanted to point the stores mistakes. The clerk at customer service did not believe me even with a photo I had taken of the rack with the same pieces for $ 19.97. I also could not return a necklace and erring set never taken off the packaging. The clerk rudely said you can't return that and pointed to a sign on the wall in customer service. Who goes into the customer service area and checks small print on a wall before purchasing anything? I then paid for some items at a check out and ask to speak to a manager. The clerk called and received no call back, she then went to check all duty managers who were on lunch. Really Saturday afternoon the busiest day of the week and they all go for lunch at the same time. In this particular store don't expect help locating items, if a clerk see you going towards them they can move faster than a 747, just try to keep up. Still upset with such bad shopping experience. I will try to avoid this store in the future.

I had the most terrible experience on this site!

Walmart has what they term "Marketplace Vendors" which are people that use the "Walmart" site as front to sell their goods.

I bought a item from one of these "vendors" and it was the worst mistake ever. Walmart totally abandons you to the whims of the vendor. They have no regulations or specific return policies in place that these vendors have to follow. Each vendor has their own rules.

I had to email the vendor myself through my personal email. The vendor was not at all accommodating. They wanted me to pay shipping back to them. This costed me $11. Now after it got back to them they refunded a partial amound (less $6 dollars). I asked them where is my other $6 and they said it was taken as shipping costs. I was like "WHAT!?" They skimmed off the top of my money to pay their initial shipping and did not give me a full refund.

Total price of the item was $39.99. I got back around $22.99. Talk about really sticking it to me. I will never order from Walmart again and if I have the choice I am not buying things in their store either. If they can't control their vendors they don't deserve my money.