WalmartReviews 4,414

Order a Strait Talk unlimited calling card for my strait talk phone. My bank account was charged but my strait talk card was cancelled. Unable at this time to get resolution. Out of $45.75. Customer service is in Guatamala so you can only guess how much help they were.

TRIED to order a e gift card for a friend out of state. The website would not let me sign up for an account, it kept kicking me out (over 5 times.) So I finally got into it to order as a guest.
Got the confirmation email, BUT then 6 hours later I received an email saying my order was cancelled? I called the 800 number and they told me because I didnt pass security it was cancelled. Assuming because I didnt sign in? I entered all my info when ordering and MY DEBIT card, does this not prove who I am really?
3 DAYS later they STILL have my order pending with my bank. What a JOKE, will NEVER use this site or store again! BEWARE OF WALMART.COM

Never again! I ordered a pair of sweat pants that were supposed to be cotton and spandex, have in-seam pockets and be sized for petites. The product shipped to me was none of these things. When I tried to write a review on the web site critical of the product the website would not accept the review (that gives you an idea about how reliable the so-called reviews of a product are!). The pants are garbage and are going into the rubbish bin. It's not worth the expense of returning them.

I have had a few good transactions with Walmart.com. I was disapointed to find out if your waitng for a site to store order and it does not show up, there customer service department has no way of tracking it. They were very quick to reply to my questions, but unable to offer any help. The answers they gave me were very generic. They did not address the fact that I got a email saying it had been shipped but never made it to the store. Went to the store it was not at the store. I was told to wait till the expected delivery date and then check back. They did not read very well as that date had passed by as well as several more days. Walmart kindly refunded my money, but could care less that they lost a customer and could care less that they inconvienced a good customer!

I will never order from this site again. I ordered a pet food container w/wheels, and it arrived with no wheels. I tried to contact Walmart; what a hassle! There seems to be no number, you have to fill out a form, and instead of just sending the missing part, they make you return the whole thing and then want you to order it again. The reps couldn't care less, if you can finally get in touch with one of them, and who has time for all of this? It is one thing if you have a problem, can get in touch with someone to resolve it, but to have to do this much work to even get to a live person is RIDICULES. I will never order here again. If they mess up be prepared to do a lot of work.

THIS IS THE 2ND ATTEMPT AT SHIPPING MY SISTER'S BIRTHDAY GIFT. BOTH TIMES MY ORDER WAS CANCELLED DUE TO CREDIT CARD PROCESSING ORDERS.

THE 1ST TIME IT HAPPENED, I THOUGHT MAYBE IT WAS MY CLERICAL MISTAKE, EVEN THOUGH THE EMAIL HAD ALL THE CORRECT BILLING INFO.

THE 2ND TIME IT HAPPENED, I KNOW THERE WAS A PROBLEM WITH WALMART'S BACKEND, AS I CALLED AMEX TO ENSURE THERE WAS NO GLITCH. MIND YOU, I'VE NEVER HAD PROBLEMS PLACING ONLINE ORDERS WITH THIS CARD.

WALMART JUST KEPT BLAMING MY DATA INPUT. WHEN I CONFIRMED MY INPUT WAS CORRECT, THEY THEN BLAMED THE FACT THAT I CHECKED OUT AS A GUEST. THEN THEY SAID IT WAS BECAUSE I USED A "DIFFERENT IP ADDRESS AS A PREVIOUS ORDER."... I LIVE IN NYC ---- SO BASICALLY IF I MOVE, I CAN'T PLACE ORDERS? IF I PURCHASE AT WORK, I CAN'T PLACE ORDERS? SOUNDS A LOT LIKE THEY DON'T KNOW WHAT OR WHY ORDERS DON'T GO THROUGH.

PLEASE FIX YOUR BACK-END. I JUST PLACED MY FAIRLY LARGE ORDER WITH YOUR COMPETITOR.

2nd time in a week I have ordered fromantic her for same day pick up and the inventory was incorrect, custimer service is completely unhelpful, that is if you are lucky enough to get to them as there automated system is crap, took 10 minutes just to get somewhere to wait to talk to someone. They have no idea what's going on in there stores.

Told me my order prosessed for pickup that day then sent an email saying it wasn't available sent message to customer twice before anyone responded days later and said they sell you the product before they check if its available?! I can't buy something and then check if I have the money! They refuse to even notify me when it becomes in stock. I was told to check for other stores and guess what... the one I ordered from still had it listed as in stock. Order from Kmart or target instead and buy stuff that they actually have from people who will actually help with your problems, don't buy from walmart!

THE WORST EXPERIANCE EVER! ORDERED A BLOW UP PROJECTOR SCREEN FOR A BIRTHDAY PARTY AND WAS TOLD THAT IT WOULD BE HERE 10/9/2014 WAITED NEVER GOT EMAIL SO CALLED THE STORE WAS ON HOLD 15 MIN. AND ACTUALLY DROVE TO THE STORE WHILE I WAS ON HOLD AND THE PEOPLE WAS BEHIND COUNTER JUST HANGING OUT TALKING 3 FREAKING PEOPLE AND NOBDY PICKING THE D@@ PHONE UP... THEY ASKED ME IF I HAVE GOT A EMAIL TO PICK IT UP MY RESPONSE IS NO SO THEY SAID WELL ITS NOT HERE THEN! SO WAITED TILL TODAY TO CALL WALMART.COM AND THE FREAKING THING NEVER GOT SHIPED I FOUND THE OUT BY HAVING TO CALL THEM SO NOW I HAVE A BIRTHDAY PARTY WITH ABOUT 75 KIDS AND NO SCREEN, EVERYBODY THAT I ACTUALLY TALKED TOO ON THE PHONE TOOK IT LIGHTLY WITH NO REMORSE THAT THEY HAVE ACTUALLY RUINED ONE OF THE BIGEST SURPRISES OF THE 9 YEAR OLDS SURPRISE PARTY! DONT BUY FROM THIS PLACE VERY VERY BAD CUSTOMER SERVICE! AND I WILL PUT IT ON EVERY WEB BASED REVIEW

I will never order anything online from Walmart again. Sara the customer care representative did not know much about customer care. When I order an item I expect to receive the item or at least an explanation on why you have my money tied up, I could have brought the product some where else... Walmart online shopping sucks... don't do it! Warning!

Man what a cluster ---- placed a order on line Saturday on Walmart. Com ALL WAS GOOD WAS GOING TO STORE TO PICK IT UP GOT A EMAIL SAID CALL CUSTOMER SERVICE I CALLED THEY SAID MY C/C WAS WAS BAD THE GUY WAS COCKY AS ALL THEN WENT TO MANGER HE SAID O NO ALL GOOD YOU WILL GET A EMAIL TO GO PICK IT UP AND HE HUNG UP 2 MAIL CAME OUT OF STOCK CALLED BACK 2ND TIME PLACE THE ORDER OVER IT SAID OUT OF STOCK SHE HUNG UP CALLED 3RD TIME THIS ONE SAID THE STOCK WAS NOT UP TO DATE. THEY CAN KEEP ALL THERE STUFF WALMART HAS GOING DOWN I WILL SHOP AT THERE COMPUTERS AT LEAST THEY TREAT YOU RIGHT NO BS. I WILL PAY MORE FOR GOOD SERVICE AND CLEAN PLACE THEY ARE BOTTOM DWELLERS BY BY WALMART THEY SHOULD GO UNION PAY PEOPLE RIGHT THEY WILL BE HAPPY GIVE MORE CARE TO THERE JOB THEY GET WHAT THEY PAY FOR 7.50 - 8.00 HR WE DO NOT GIVE A BY BUY BY SOME WHERE ELSE

I recently signed up with Walmart.com. I ordered coconut water (2 cases) and it came to the house in just a few days. I was very pleased, so when I ran out of the water, I decided to order 3 more cases. I was given an arrival date. The day came and went (It was supposed to be here by September 26,2014), so I called Customer Service on Monday, September 29,2014 to find out why it had not arrived.

I was told that the Fed ex man had broken the bottles. I understand that accidents can happen. However, I was never contacted, so was I just going to be charged on my credit card. To be fair, I did speak with a very nice woman and she told me a new order would be shipped out and be here in 2 days. I did receive the water today on October 1,2014.

Now I have to wait for my credit card statement and make sure they haven't charged me twice. Because of this experience, it makes me hesitant to use them again. Why would I not be told if something had happened to my merchandise?

STAY CLEAR NINE YEARS A VUSTOMER AND SIX GRAND SPENT AND THEY STOLE MONEY FTOM MY DEBIT CARD IT WAS DENIED BY SIX REPRESENTATIVES THEY EVEN TOLD ME MY IDENITY WAS STOLEN ONLY TO FIND OUT IT WAS THEM AND THEY ARE REFUSING TO REFUND THE MONEY BUYER BE VERY AWARE

I have ordered a few items from wal-mart.com and i find their service to be very good. Their shipping is always on time and the packageing is always secured probaly.

You should allow price matching from other stores to be available online for your customers to be able to see online comparing other purchases with other businesses as well as you do in your store you should allow them to see the different prices that you have found it these different stores while they're browsing online shopping and siding I want to purchase without having to check out other website while on your website they should be able to compare prices and buy from you completely without checking other sites because I would already know the prices and then if the price does change within that 30 days of your gift cards with money back from them saving money by shopping with you. It would better business and allow more business because people would already know the prices and they would be right at sight.

Too many times I find myself in a walmart store looking for what I need. Variety and convenience keep me coming back, but I prefer Target. I'm not sure why anyone would shop on walmart.com when there are so many other better online shopping avenues like amazon.com.