WalkOnBeach
business logo of WalkOnBeach
WalkOnBeach
walkonbeach.com

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WalkOnBeach Reviews Summary

Positive Highlights

  • Swimsuits are described as pretty and true to website photos.
  • The website offers attractive promotions like buy-three-get-one-free.

Negative Highlights

  • Return process is difficult, with offers to keep items instead of refunds.
  • Customer service is slow to respond, sometimes taking over 10 days.
  • Sizing can run small, especially in tops.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

Aug 20, 2025

I wanted to return the swimsuit for poor quality. They try to make that impossible. Put me through a back in forth email where the offered discounts to keep it, but no easy return for full refund. I finally got the address to send it to for refund, and then they stated they didn't receive it. The post office tracked it and even sent a personal email saying they picked it up. They are still playing a game with endless emails. I will dispute this on my cc bill. Poor customer service and quality. Steer clear!

Sep 3, 2025

I purchased 4 bathing suits and wanted to exchange them for a larger size and it's been over 10 days and NO ONE has responded to my emails (on their website and through the personal email). They have cute items but the hassle to get a response is not worth the money! Keep on looking for another site…

Aug 28, 2025

Both of the tankini sets I ordered are very pretty and look like the photos on the website. However, it did take a long time to receive them, and when I tried them on the tops were too small. I wrote to get the return policy, but they don't want them back, you see, they have several ways to convince you to keep them. So, unless my bust gets magically smaller, these cute suits will be unused and unworn, and probably given to a family member.

Reviews

Write a review
3.6
Reviews 425
5 Stars
50%
4 Stars
14%
3 Stars
5%
2 Stars
7%
1 Star
24%

Florida
1 review
0 helpful votes
Follow Liz J.
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Swimwear purchase
July 13, 2025

The product was delivered on time and is well made. The size is accurate as stated.

Date of experience: July 17, 2025
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear Liz, thanks for your great review.

It's glad to know that you found nice bathing suits at a good price at WalkOnBeach. WalkOnBeach is striving to make excellent products with competitive price. Our design department works hard to make swimsuits as consistent as pictured and described.

We're also doing our best to deliver each package within the promised time frame. Meanwhile, we are aiming to provide the best service to all customers. Our customer service team is working hard to help all of our customers solve their problems in a timely manner. We really can't wait to welcome you back to our website.

Thank you again for your support! If you need any further assistance, please contact us.

Colorado
1 review
0 helpful votes
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I am not at all satisfied with the quality.
July 12, 2025

The suit looks of poor quality. It appears as if it's been worn before and washed in a machine, some of the ends are curled. Also, there are no tags on it.

Date of experience: July 18, 2025
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear Gloria, thank you for sharing your concerns with us.

We sincerely apologize for the disappointing quality of your swimsuit and any frustration this has caused. This is certainly not the standard we strive to deliver, and we truly appreciate your honest feedback.

We take quality control very seriously and are immediately investigating this issue with our production team to prevent similar occurrences in the future. The condition you described is unacceptable, and we’d like to make this right for you.

To resolve this, we’d be happy to offer you a refund or a replacement—whichever you prefer. Please contact our support team at [email protected] with your order details, and we’ll handle this promptly.

Your satisfaction is our priority, and we hope to have the opportunity to restore your confidence in our brand. Thank you for giving us the chance to improve.

Idaho
1 review
0 helpful votes
Follow Skyy B.
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Horrible company scam site
July 11, 2025

This is not a real website. Do not order. They will not send the products. They are a Chinese dropper shipper.

Date of experience: July 9, 2025
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear Skyy, thank you for sharing your concerns with us.

We're an online store based in US. Except the warehouse in US, we do have other warehouses elsewhere like China. Meanwhile, we stick to uniform standard to guarantee the quality, no matter where the suits come from.

We understand your skepticism about international shipping operations, which is why we: Provide order tracking for every purchase; Offer multiple secure payment options; Have a clear return/refund policy for all orders.

We'd be happy to verify any order details or provide additional information about our company to address your concerns. Our customer service team is available [hours of operation] to assist you directly.

We take all feedback seriously as we strive to build trust with our customers. If you need any further assistance, please contact us.

Minnesota
1 review
0 helpful votes
Follow Kay N.
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First time order. I will definitely be back next summer if satisfied.

Date of experience: July 7, 2025
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear Kay, thank you for your wonderful feedback!

We’re thrilled to hear that your first order with us was a success—from our pretty suits and great prices to our easy-to-navigate mobile site.

At WalkOnBeach, we strive to make shopping effortless and enjoyable, whether it’s through our affordable high-quality designs or hassle-free return options. Your satisfaction means the world to us, and we can’t wait to welcome you back next summer.

We’ll keep working hard to exceed your expectations. If you ever need anything, just reach out. We’re here to help!

New Jersey
2 reviews
0 helpful votes
Follow Dolores L.
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Bathing Suit
July 7, 2025

I ordered one a while ago and it fit perfectly and so I knew I needed to order a few more.

Date of experience: July 7, 2025
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear Dolores, thank you for your feedback and your lovely words about our swimsuits and service.

We are so happy to see that you have been enjoying your experience with us. WalkOnBeach aims to provide customers with products of nice designs, high-quality and affordable prices. To meet different demands from our customers, WalkOnBeach offers several options for return/exchange, to simplify/shorten the process.

We take pride in giving outstanding service to each customer and we're overjoyed to receive your compliments and appreciation. We will keep making progress and presenting better products and services in the future. Looking forward to seeing you again soon!

To meet the demands of every customer is the goal of the whole WalkOnBeach team. We'll keep working hard. Come back and see us soon.

Delaware
1 review
0 helpful votes
Follow Lorraine O.
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New bathing suit
July 5, 2025

Was easy to order. Found the perfect bathing suit. It was easy to choose and had my size.

Date of experience: July 5, 2025
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear Lorraine, thank you for your wonderful review!

We’re thrilled to hear that you found the perfect bathing suit and had a smooth shopping experience with us. At WalkOnBeach, we take pride in offering stylish, high-quality swimwear at great prices, and it’s so rewarding to know our efforts resonated with you.

Our team works hard to ensure our products match their descriptions and that orders arrive on time. Providing excellent customer service is also a top priority for us, so we’re always here to help if needed.

Thank you again for your support! If you need any further assistance, please contact us.

New Jersey
2 reviews
0 helpful votes
Follow Dawn X.
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Pretty swimsuit
July 3, 2025

It was easy to order online. I did have to spend extra to have it delivered quickly as I was going away. It did arrive on time and in good condition. The swimsuit is very nice and well made.

Date of experience: July 8, 2025
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear Dawn, thank you for taking the time to share your wonderful feedback!

We’re thrilled to hear that you love your swimsuit and that it arrived on time for your trip—especially since you chose expedited shipping. It’s great to know that you found the quality lived up to your expectations and that your online ordering experience was smooth.

At WalkOnBeach, we take pride in crafting stylish, well-made swimwear that matches our product descriptions, and we’re so glad this resonated with you. Our team works hard to ensure timely deliveries and top-notch service, so your kind words mean a lot to us.

We’d be delighted to welcome you back for your next getaway or summer adventure! If there’s ever anything we can assist you with, don’t hesitate to reach out.

Wisconsin
1 review
0 helpful votes
Follow Lynne I.
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. Shopping for swimsuits.
July 3, 2025

Great choices, easy ordering, good feedback. Website easy to navigate.

Date of experience: July 3, 2025
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear Lynne, thank you for your wonderful feedback and your kind words about our website and ordering experience!

We are thrilled to hear that you found our choices great, the ordering process easy, and the navigation smooth. At WalkOnBeach, we strive to make every customer’s journey enjoyable, from browsing to checkout, and your satisfaction is our greatest reward.

Providing high-quality products, a seamless shopping experience, and responsive service is at the heart of what we do. Your positive feedback motivates us to keep improving and delivering even better in the future.

We truly appreciate your support and look forward to serving you again soon!

California
3 reviews
1 helpful vote
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Terrible Customer Service
July 2, 2025

I bought a swimsuit on walk on the beach swimwear carefully using their sizing chart.The suit was still way too big.When I tried to discuss with them an exchange, they made it as difficult complicated, confusing and expensive as possible.Definitely do not recommend this company.And I'm angry that I ever had contact with them.

Date of experience: July 2, 2025
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear Kim, thank you for sharing your feedback with us—we truly appreciate your time and honesty.

We’re sincerely sorry to hear about your experience with the sizing and the challenges you faced during the exchange process. This is not the level of service we aim to provide, and we apologize for the frustration and inconvenience this has caused you.

Your satisfaction is our priority, and we’d like to make this right. Please reach out to our customer service team directly, and we’ll do everything we can to resolve this for you promptly and ensure a better experience moving forward.

We appreciate your patience and understanding as we work to improve. Thank you for giving us the opportunity to address your concerns.

Virginia
1 review
0 helpful votes
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HAVE NOT RECEIVED ORDER.
July 1, 2025

Like the selection, Slow delivery service. Not happy. I hope I get an answer to why I have not received my order.

Date of experience: July 8, 2025
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear Saundra, thank you for sharing your concerns about your order.

We sincerely apologize for the delay and any inconvenience this has caused. We understand how frustrating this must be, and we regret that your experience did not meet our usual standards.

Our team is currently reviewing your order’s status and will follow up with you shortly to resolve this matter. Your patience means a great deal to us, and we’re committed to ensuring you receive your items as soon as possible.

We appreciate your feedback and are actively working to improve our delivery processes to prevent similar issues in the future. If you run into any issues, feel free to drop us an email at [email protected].

Illinois
1 review
0 helpful votes
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Very easy and product looks amazing
June 27, 2025

Waiting for my order to be delivered to see what it looks like. But otherwise the app was very easy to order.
Can't wait for my shipment to come.

Date of experience: June 27, 2025
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear Abigail, thank you for the great review and for sharing your shopping experience.

We truly appreciate you choosing us for your order and are delighted to hear that you found our app easy to use. Your positive feedback means a lot to us!

We’re just as excited for you to receive your shipment and can’t wait for you to see your order in person. We’re confident you’ll love it just as much as we do!

Your support is our greatest motivation, and we’re always here to assist you. If you have any questions or need help in the future, don’t hesitate to reach out. We’d be honored to serve you again!

Colorado
1 review
0 helpful votes
Follow Carolyn N.
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It was fun.
June 24, 2025

The subsequent email to indicate whether or not I have received my order does not allow the user to make a choice. You need to add something to the notice.

Date of experience: June 25, 2025
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear Carolyn, thank you for your message and for sharing your thoughts with us. We’re glad to hear you had fun with your experience!

Regarding the follow-up email about your order status, we appreciate you pointing out the lack of user choice in the notice. Your feedback is incredibly helpful, and we’ll certainly review the process to make it more interactive and user-friendly. We want to ensure our communications are as clear and convenient as possible for you.

If you have any further suggestions or need assistance with your order, please don’t hesitate to reach out to us at [email protected]. We’re always happy to help!

Thanks again for your support and for helping us improve.

Maryland
1 review
0 helpful votes
Follow Heather N.
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Very happy with tankini I bought
June 24, 2025

The bathing suit fit well, looked even better in person than on the website. The colors are rich and clear

Date of experience: June 26, 2025
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear Heather, thank you for your feedback and your lovely words about our swimsuits and service.

We are so happy to see that you have been enjoying your experience with us. WalkOnBeach aims to provide customers with products of nice designs, high-quality and affordable prices. To meet different demands from our customers, WalkOnBeach offers several options for return/exchange, to simplify/shorten the process. We take pride in giving outstanding service to each customer and we're overjoyed to receive your compliments and appreciation. We will keep making progress and presenting better products and services in the future. Looking forward to seeing you again soon!

To meet the demands of every customer is the goal of the whole WalkOnBeach team. We'll keep working hard. Come back and see us soon.

Texas
2 reviews
3 helpful votes
Follow Anna K.
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Shipping Time
June 14, 2025

Purchasing was ok, but shipping time was a little extensive 7-15 days!

Date of experience: June 14, 2025
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear Anna, thank you for bringing your concern regarding our transportation times to our attention. We sincerely apologize for any inconvenience this may have caused you.

We are committed to providing the best service possible and are actively reviewing our transportation processes to identify areas where we can improve and expedite delivery times.

Your feedback is invaluable to us, and we appreciate the opportunity to address your concerns. Please rest assured that we are working diligently to ensure a more efficient and timely transportation service in the future.

If you run into any issues, feel free to drop us an email at [email protected]

Indiana
3 reviews
0 helpful votes
Follow Joy Y.
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Sign in was difficult
June 8, 2025

It was rather difficult to sign in and get your order submitted and paid for. I'm courteous to see my bathing suits for real.

Date of experience: June 8, 2025
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear Joy, Thank you for reaching out to us and for your patience while using our website.

We sincerely apologize for the difficulties you encountered during login, order submission, and payment. We understand how frustrating this must have been, and we’re truly sorry for the inconvenience.

Our technical team is actively working to resolve these issues to ensure a smoother and more reliable shopping experience for you and all our valued customers. Your feedback is incredibly important to us, and we appreciate you taking the time to share it. On a brighter note, we’re so happy to hear that you love your swimsuit! It’s wonderful to know that the product itself met your expectations.

If you run into any issues, feel free to drop us an email at [email protected].

New York
2 reviews
0 helpful votes
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Great Experience
June 5, 2025

All went well! I like the sundress bathing suits the best! If the bathing suit does not fit, please let me know how to go about returning it and getting something else. Thank you.

Date of experience: June 5, 2025
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear Connie, thank you for your feedback and your lovely words about our bathing suits.

WalkOnBeach aims to provide customers with high-quality, beautiful style and low-cost products. We take pride in giving outstanding service to each customer and are committed to providing them with products of better cost performance. In addition, WalkOnBeach embraces different figures. We've spent years designing and perfecting the fit for diverse body types. If you are not sure about your size, you can send a request to our customer service, they'd be more than glad to offer customized suggestions.

It's also our honor to have your recommendation. If you need any further assistance, please contact us.

New Mexico
1 review
4 helpful votes
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I was treated like a criminal when I attempted to return a tankini that too two weeks to arrive and was way too small. I read the instructions on how to return it which stated i had to send an e-mail explaining what was wrong in order to get the address to return it to. I was told that I had send pictures of the crotch sticker & that quality control had to look at it before a refund could be considered. I would also have to pay the return shipping. I decided to donate this item instead of dealing with their ridiculous demands.

Date of experience: April 20, 2025
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear Diane, thank you for taking the time to share your concerns regarding our return policy. We genuinely understand your dissatisfaction and appreciate your feedback.

Ensuring customer satisfaction is paramount to us, and we take all feedback seriously. We will carefully review your points and assess our return policy to ensure it aligns with our commitment to providing exceptional service.

If you have any further questions or suggestions, please don't hesitate to reach out. We are here to address your concerns and improve our services to better meet your needs.

Once again, we appreciate your feedback and look forward to serving you better in the future.

Texas
1 review
2 helpful votes
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Never got package and no refund
April 5, 2025

Be warned, extremely difficult company to work with, customer service terrible. Ordered a pair of shorts, never got them, but was charged. They sent me pictures of the house, THAT IS NOT MY HOUSE! They refuse to refund me and I dont have the package. It's a SCAM! You will lose money and they will not help you. Horrible, horrible company, do not use!

Date of experience: March 25, 2025
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear Carla, sincerely sorry for the unpleasant shopping experience!

Ensuring customer satisfaction is paramount to us, and we take all feedback seriously. We will carefully review your points and assess our return policy to ensure it aligns with our commitment to providing exceptional service.

If you have any further questions or suggestions, please don't hesitate to reach out. We are here to address your concerns and improve our services to better meet your needs.

Once again, we appreciate your feedback and look forward to serving you better in the future.

Pennsylvania
1 review
0 helpful votes
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Returns are too confusing
February 24, 2025

This process was confusing and a bit shady. Please send me a verified receipt of my payment and when the XL tankini will be sent.

Date of experience: February 24, 2025
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear Patricia, thank you for taking the time to review your experience.

To simplify and shorten the return process, we usually offer several options for return/exchange. Moreover, our customer service team is striving to respond to customers' requests and resolve any issue in a timely manner. We will keep working hard. It is always a pleasure to welcome you back to our website soon.

Thank you again for your support! If you need any further assistance, please contact us.

Florida
3 reviews
0 helpful votes
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Blue coverup
February 9, 2025

My coverup was delivered promptly. I love how it looks. Color is beautiful. Fabric is quality. Very pleased overall.

Date of experience: February 14, 2025
WalkOnBeach S. — WalkOnBeach Rep
over a year ago

Dear Linda, thank you for your feedback and your lovely words about our bathing suits.

WalkOnBeach aims to provide customers with high-quality, beautiful style and low-cost products. We take pride in giving outstanding service to each customer and are committed to providing them with products of better cost performance. In addition, WalkOnBeach embraces different figures. We've spent years designing and perfecting the fit for diverse body types. If you are not sure about your size, you can send a request to our customer service, they'd be more than glad to offer customized suggestions.

It's also our honor to have your recommendation. If you need any further assistance, please contact us.