WalgreensReviews 774

Walgreens allows cashiers to refuse to sell condoms to avoid pregnancy and contracting STDs, based on their so-called religious beliefs. Shameful.

I ordered an item on walgreens.com. First Walgreens sent the incorrect item. Then worse, when I returned the item to my local Walgreens store, they refused to refund my credit card or give a cash refund; they would only give me store credit. Then after I went to back to walgreens.com and wrote a review of the item to say they sent me a substitute item, they added insult to injury by not publishing the review.

Plan on wasting your time. Went there for a vaccine appointment, twice and had to wait so long for them to fill prescriptions, that the second time I left.

The staff doesn't seem to know what they are doing, except for filling prescriptions. People who waited on me had to ask repeated questions from others, all the while the person whom knows how to do it, is FILLING PRESCRIPTIONS. Five people filling prescriptions. Not one could take time out.

One of the pharmacists actually said I could go somewhere else, as they're short staffed. WTF.? I was also told that the online aspect of filling out 5here forms isn't effective or useful.

I got anxious, as I was the only customer at the pharmacy. My wife and I decided to leave, not before I ranted at the manager, who appeared too old to deal with it. Certainly didn't have her house in order. Yes, there's two sides to every story as the only she said. But, the customer is always right, used to be respected.

There are lots of pharmacies in Fort Collins. I won't be back. I don't like poor, disrespectful service. They probably don't like me.

Nobody wears a mask. Even though Larimer County is on alert. None of the staff. Including the manager and pharmacist, who interacted in close contact with us Seniors.

The pharmacist actually took time out to listen to me complain and all she wanted to do was make excuses for her incompetence. She didn't say, "We're sorry. Why don't I give you the vaccine now?" She wanted to attack me. They disrespect their customers.

The worst service I've had in Fort Collins, since I moved here seven year ago.

Very bad customer service. I called because I made an order where it clearly said on the receipt that I was going to receive 12 dls in cash rewards and they only returned 7. I called and the person who, by the way, was super arrogant told me that the order did not qualify for the 5. That I was missing because I had made it on the web that I had to have made it in the store I do not understand why when I made the order it appears that they are going to return that money to me when it is not like that I am very disappointed in your service very upset and frustrated because even with evidence they do not respect and do not give what they promise and as I said before the customer service is lousy they transferred the call to me 3 times and in the end they could not or did not want to do anything I just wasted my time.

The website for the Walgreens location gives the pharmacy hours as open until 9 pm Monday thru Friday. I called in a prescription on Wednesday and was told I could pick it up on Friday after 11 am. I drove to the store and got there at 7: o5 pm. A paper sign on the window said the pharmacy was closed after7 pm on Monday thru Friday. Had they shared the information when I called in the prescription, I would not have been without my much needed daily medication for my severe sleep apnea. I have been on this medication since 2008 and skipping it means I get absolutely no sleep, ruining the next day. I will not buy anything else at a Walgreens so as not to increase their profits. Kt

They take forever to arrive, forever to verify your subscription. And if ever anything happens so that you need assistance you won't get it, as their customer support and customer relations teams are surprisingly unhelpful/seem totally disinterested in helping customers. Use any other contact lense provider instead.

Started using Walgreens site for the Order Online, In-Store Pickup last year and have had no problems. Have always gotten items I ordered and usually at a good price. Did have a problem with getting coupons to work but the customer service rep helped me... seems I had two accts and one was pretty old. After merging the accounts I have had no trouble with coupons or anything else. Customer service was friendly and very helpful.

Dropped off rx was told it would be an hr. No one ever called so when I called to check on it an hr later I was told there was a problem with my insurance. No one ever called to say there was a problem and the problem was the girl who took my card and rx never put the insurance info in the system. So now here I am with her telling me it will be another hr before they can fill my rx. She was very rude and I am in so much pain to have to suffer over their mistake.

This is the third time, a Walgreens cashier has stolen from me. The first two times I caught the overcharging theft as soon as I left the store and immediately returned to have it corrected. This time I had walked all the way home and started putting my items away when I looked at the receipt and saw the scam. I contact Walgreens via customer service chat and was disconnected and told to walk all the way back to the store despite my disability and exhaustion and it being nighttime. I was even charged for an item I did not buy and overcharged again because the cashier did something and lost the scan of my savings card.

DO NOT send your pictures to Walgreens to be printed! They will give you trash time and time again! All you will get is wasted time and wasted money spent on pictures that are not any good! Onward to the competition - of which there is plenty - which HAS to do a better a job! They certainly cannot do any worse!

Called Blue Cross to get referred to "correct" mail order pharmacy. After over an hour on the phone with Blue Cross and Alliance rx, then Walgreens, Walgreens says they are not a mail order pharmacy. I was like, WTF am I wasting my time with you for? Then they said they are a "retail store that mails rx", not a mail order pharmacy.' REALLY? As if patients would know that they don't offer a "mail order pharmacy" service and that they are not a mail order pharmacy. Just a retail pharmacy that mails meds. Totally unbelievable. Alos, I am hearing impaired and they refused to send me the link for the *correct* website. Of course, the internet is so new hardly anyone has heard of email in 2022. UPDATE: Wants me to provide image of receipt or email. No receipt since zi have not made a purchase, and no email because THEY HAVE NEVER HEARD OF EMAIL. SO I give you a pic of my custom made John Malkovich leggings.

Online chat service is beyond reprehensible. It would be better if you removed this feature then constantly misrepresent and contain egregious errors like you do. Chat records are below. This happens every time I attempt to contact Walgreens.

14 cars in prescription pickup lanes, no movement in 15 minutes. Walked in, 9 people in that line. I waited 10 minutes, inside line just down to 7 people. I left.

This is one of the worst apps I have ever used. There is always some technical glitch in the app working. Today I tried for 30 minutes to checkout. Finally uninstalled the app and used the web. The app is slow and clumsy. Some apps flow well and are very user friendly... The is flooded with useless information that makes finding what your looking for difficult. The best apps are clean and not cluttered. Not this app. It's aggravating almost to the point you want to stop shopping at Walgreens all together. So this user will not be using this app ever again

I have called the pharmacy 3 times, and they put you on hold and keep you on hold for up to 15 minutes, and then it hangs up. I went to the store and call them to see if they would answer the phone, what I witness is one person pick up the phone and put on hold. At the time there are no customers at the pharmacy six employees just walking around putting items up and nobody picked up the phone to take a call, this goes on for 15 minutes, and then it hangs up.

I was filling my prescriptions at Walgreens on North Avenue in Grand Junction Colorado until one of the pharmacists decided he knew more than my doctor and was going to refill my necessary pain medication when he wanted to.
I told him my doctor said this was the course that was best for me, but this jackass proceeded to inform me he was a doctor as well and knew more about my health than an actual medical doctor.
He doesn't even know why I need the pain medication and just argued with me instead of listening to me. I am going to report this pharmacist to whoever I need to and work on getting him fired no matter what it takes.
I believe I'm going to contact an attorney as well to find out if I can file a lawsuit against him for interfering in my medical care.
Maybe if more of these idiots got sued, they would stop interfering.
He told me if I canceled my prescription there, I would never be able to fill another prescription with any Walgreens.
I wonder if Walgreens likes pharmacists driving their customers that make them money to different pharmacies.
I did change pharmacies because I don't take kindly to threats who think they are actual doctors.
What is he a doctor of? Did he get a medical degree from McDonald's Clown College?

Walgreens on plattspring Rd in Lexington SC is the WORST pharmacy I have ever dealt with. They tell you a date to pick up your medicine and when you get there, they tell you that you can't pick it up yet. That happened 3 months in row. I asked to get my controlled substance meds one day early and they refused. They speak to you with attitude over the phone. And it's just such an inconvience dealing with this pharmacy. After my prescription is filled this last time they will loose me and my family business.

I submitted a review for a product three different times, each time it was rejected. Shortened it up and made it VERY general by the point I had submitted the third review with NOTHING controversial in it whatsoever. Received an email each time that 'Walgreens had moderated my review' and to contact Customer Care for more information. Funny enough, contact Customer Care as indicated, not a single representative out of the three I spoke with could provide me with any review guidelines and they all just let the chat linger until they ended it. Abysmal customer service. The product I left a review for all appear to be positive and linked directly from the product's website. Walgreens is not trustworthy and moderates its reviews in favor of specific products - not a company we should trust or support.