WalgreensReviews 774

Walgreens is a money hungry corporation. All that "welcome to Walgreens, All that "How may I help you be well" stuff is bull crap. They don't care about your well being. They could care less if you're in a wheel chair or on crutches waiting in a line of 10 people. 90% of the time there is just one cashier going as slow as she can, talking up a storm and doesn't care to page another employee for extra help. As for prices, they say they have such great sales - unfortunately, that's only if you want to sign up for a wellness card that accumulates "points" for only some purchases and may or may not give you a discount on items you buy. I have bought from walgreens.com as well (only once) and recieved damaged items. I will not shop at walgreens in the store or online again.

drugstore.com emailed me its promotion with free shipping for any order over $35, but after my online order was complete, I was charged $5.99 for shipping, even though my order totaled over $35. I emailed to ask for an adjustment but was told that some items in my cart would not qualify for free shipping. Their marketing/promotion was misleading, and even after I pointed this out, they did not take the shipping fee off. This business practice should be condemned.

Took them from receipt of my RGP order on 11/20/2014 until Dec 2,2014 to complete the order. Got my two pair three days later. The price of $66 a pair with the discount included shipping. Good price. I expected faster service but since I was not in a major hurry it was ok. People on the phone are quite nice as are the supervisors who kept checking to see what the delay was about. All in all I am satisfied. Their web site is effective.The vials they ship the lenses in are a new idea (to me) and keep the lenses wet. So far the prescription seems accurate. I would recommend them. They say they are affiliated with Walgreen's so that should assure us somewhat.

I have spent two weeks trying to get them to honor a price match... finally gave up. Tried to email the webpage - their mailbox wouldn't accept. Then I faxed (per their instructions) and they say that isn't a valid way to get a price match. I have brought up the contact price numerous times on the competitors website, but somehow they can't! Got one replay saying that they couldn't respond because I'd sent the message from a different email! Guess they really don't want to do price matches. Never again will I order from them!

Tried to order contacts because it was a great price. However, they fail to tell you right away when your contacts are "out of stock". 5 days go by and i am notified by email that they need to order them from the manufacturer. I cancelled my order at that point. I rely on my contacts and should have been notified at checkout if they had them or not. Ridiculous i had to wait almost a week then find out they don't even have them in stock. Will not consider them again.

My husband and I would periodically order our vitamins, emergency supplies (i'm extremely clumsy and so bandaids and antibiotic ointments are a must and often to be refilled) and skin care on drugstore.com. It's relatively fast shipping and it saved us a trip to our near by drug store. And the great thing about them is that you can find extra coupon savings by simply doing a quick search online and they always have some kind of promotion going on at all times... great savings and convenient.
Their customer service is pretty good, the wait time is decent but once they're on the phone with you, you're golden. There was a single time (out of all the times we've ordered from them) that they missed 1 item from our order and they immediately shipped it out the next day after I called to informed them with no hassle.

I ordered suntan spray and all the bottles came without the caps shrink wrapped like they are at the store and like the last two times I ordered from drugstore.com. Called customer service and she told me to call the manufacture because "she doesn't have the time to do that". Last purchase from them. Stay away if this is how they handle a possible tampering issue

I have ordered from Vision Direct for a few years now. At first, I was leery about ordering something like this online but decided to give it a try. The product and service have been great. The few times I had to contact customer service due to issues such as expiration of prescription, change in prescription order, adjusting my order price to include a discount AFTER I placed the order, they were more than helpful and resolved each issue quickly. Thank you!

BUYER BEWARE. This company has the most unprofessional employees ever. I called tonight because they had placed my order with a very unreliable deliver service Laser Ship -=- the person I spoke with Kimber she said her name was was rude, unprofessional and refused to cancel my order -- so she has this job why? She further told me there were no supervisors on (yeah right) and that there was nothing she would do. That is right, she refused to do anything. They have lost me as a customer and if you are smart, go elsewhere -- with all the people out of work and this lazy, unprofessional Kimber has a job -- the only thing I can see that she accomplished besides not doing her job is alienating a customer.

I am very DISGUSTED with this company. They advertised the EXACT product that I wanted directly from their website as a woman's fragrance. I received the product and it was clearly the MENS product listed under the woman's fragrance tag. Bad enough as I REALLY wanted the correct product but then they tried to say it was the VENDOR'S mistake... I checked again and it was still on the site listed as a woman's fragrance 1.5 weeks later. I copied the EXACT listing from their website and sent AGAIN... they still tried to blame someone else. THE WORST OF IT WAS THAT IF THEY SEND YOU THE WRONG PRODUCT >>>>YOU have to pay the shipping cost and they will then graciously give you a STORE CREDIT for the amount spent! REALLY! Like I want to spend more $$ with them in any way?

I won't order from this company again! I ordered lenses on 8/18/14.24 hours later notified of problem with payment (I didn't realize the bank cancelled my card to protect it due to data breach at a local store). I put in another cc. No confirmation that it worked or didn't work. Several weeks later I hadn't heard from them (no lenses) so I called and learned they were on back order. No indication of payment problems. I called again (5 weeks later) tonight and was told they had a problem with the cc. I put in another one. They advised it went through on the 2nd cc tonight. I didn't change a think with that card! Now they are saying the order has to go to the manufacturer to be filled. (back order usually means their shipment is delayed. Now I come to learn they don't get shipments!) So I now have to wait another 4-10 business days. I've been without lenses for several weeks now. This might have been worth the delay if they had been deeply discounted-- but they were the full retail price. Apparently the mfg. Doesn't allow discounting of this lens. There was no benefit to using this company whatsoever. Next time I'm going back through my dr's office or some other vendor. Their customer service agents are of little to no assistance. When they ask if they can be of further assistance and I asked what can you do for me? DEAD air... They don't have authority to offer any real help..

drugstore.com hopes it has the right Rx for e-commerce success. I have more beauty product in that company.It also sells high-end cosmetics and skin care items through its Beauty.com unit. The company markets contact lenses through its Vision Direct subsidiary and customized nutritional supplement programs through its Custom Nutrition Services subsidiary.The product are very quality. Please use that company product in cheap rate.

Horrible experience. Product arrived damaged and useless. Customer service basically non-responsive. Will never use again.

I have never felt the need to SLAM a company online via a review UNTIL NOW. Ordering from Vision Direct has been a TERRIBLE experience. I had to call 4 times over the course of 3 weeks because my order was not being processed. I was patient until now and I feel the need to write this review. All that was needed was to verify my prescription from my eye doctor's office. Vision Direct said the number I gave them was incorrect BUT it was correct. Each customer representative I talked to even Googled the number & found it was correct. They said when they called it would just ring and ring. NOT TRUE. EVERY TIME I call I am able to talk to a representative at my eye doctor office almost immediately. One Vision Direct rep told me to try faxing the verification. I asked my eye doctor's office fax the verification of my prescription but it would not go through. I called Vision Direct and the customer representative told me their fax was actually down at the moment. Pointless road bumps like this KEPT HAPPENING for 3 WEEKS. Vision Direct may have decent prices but the SERVICE IS TERRIBLE. I have NEVER left a negative review online for a company or dealt with such a hassle like I did with Vision Direct. Stopping the review now b/c it is getting too long & you get the point.