WalgreensReviews 774

My daughters & I are on a four day trip to Memphis.Our first night when we arrived we went on a mile walk to the closest Walgreens & bought a case of water & some other snacks to keep in the hotel room. We went back the next day to pick up a few toiletries that we realized we had forgotten. I needed to use the restroom as I am on a diuretic. There were two 30ish-year-old African-American ladies working & when I asked them where the restroom was they told me "we don't have a restroom."I told them it's illegal not to have a restroom. She said that we don't allow anybody but employees To use the restroom. I am a retired physician I have heart problems and I'm on a diuretic for which I need to take water pills. She told me I can walk across the street and go to the café and see if they would let me use their restroom. I am not going to walk into a place where I have no intention of buying anything and use the restroom. I hope somebody loses it one day and urinates defecates or vomits on their floor and they have to clean it. This hotel was located on the corner of North Main in downtown Memphis Tennessee.

This was one of the worst places I have worked. It wasn't the work itself but the fact that they don't give a dam about there employee's. They stay open during the holidays with one person in the whole store to watch. The manager is in the back no helping to watch a highly theft store. This location is huge when it comes to theft. They have prostitutes hook up in the Walgreens parking lot. I've come out to car activity. They hurry and drive off. You can find the many condoms in the parking lot. When I was there, so many elderly people working that you are the only one they ask to do all the heavy work load. They have a saying in the streets here, "You want something for free, go to Walgreens". I've heard it myself. I've watched people walk in and get what they want, walk right out of the store. I worked so many times without lunch or bathroom break. I ask if this was illegal. They said yes but who cares enough to do anything about it. I wonder about this place Knoxville, Tennessee because so much goes on here unnoticed. It really does. I wonder about the women at night because they are so at risk when these people come in after 10:00pm until midnight. I would hide behind the counter and watch the red eyes walk in and walk out the store with what they wanted. Curious, would you stop red eyes? This was one of the worst and frightening experience I have ever had on a job. I haven't gone back into Walgreen since I was working there. I'm reading someone posting worst customer experience ever! They are telling the truth. How can you have good customer service when there is only the manger, and one register operator at the front of the store. That is how it was so many times. I couldn't go to the bathroom or eat lunch. This is Knoxville so who is going to care? You only get a 30 minute lunch break. I want to acknowledge the Broadway location I hear a lot about. It is run by a Mr. Love who I hear is very good at managing that store. I've never been in it but I hear good things. Well that's it for now but I had to speak about working at this store because it was and still is so bad. I didn't mention the amount of people that left this location and was fired after many many years of service.

Worst customer service experience. Went to 255 36th St, South Ogden, UT ******* to buy SALE items, the Manager/Cashier on duty 11/05/2018 around 8pm said" We only allow 6 Sale items". I asked why my friend who went here yesterday never had a problem? The store policy been changed for just overnight?. She said " No that's store policy ever since. Never been changed" Really? I've been customer for Walgreens over 4 years and never had problems checking out. And she answered, "I've been working here over 7 years and that's the policy"..."What you gonna do with all of these stuffs anyway?" What in the world you going to ask that to customers? I have my purchased history and... before I finish she interrupts me and said "nope we can't do it" I said if we are going to eat it, donate or throw it afterwards is NONE of your BUSINESS! And she said " Enjoy eating". I will go back to the store to get her name and with my printed purchases.

I always use Walgreens as my pharmacy, because they're usually fairly nice people and it doesn't usually take too long to fill a prescription. I have stopped in there to grab one or two things on the shelf, but I think the prices are a little higher than going to another store. It is nice you can find these pharmacies in some bigger cities, because I had a hard time finding anything of the sort in certain major cities' downtown areas.