Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Vynam has a rating of 3.4 stars from 141 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vynam most frequently mention customer care, good quality and online shopping. Vynam ranks 7th among Sarees sites.
We monitor reviews for authenticity
The quality is really awesome, some where I had doubts abt quality while ordering but u proved that u always maintain high quality and standards
I did order 8 saris they mailed 1st one cheap quality then after back and forth they mailed another 2 rest i didn't get them. One month back and forth texting we can't even create an account and track the order.
4 saris i selected they said they don't have it in stock then i selected other ones that also they told me not in stock but website mention it is ready to ship.
Please take this review and advise.
Overall experience is good
Nothing to worry about anything
It helped me a lot
All to be joined it and enjoy
Disppointed with the customer care about the confirmation of products slow response from them. But happy with the fabric quality. Yes recommandable.
Sarees r exactly same as shown in the picture... blouses r really georgeous. Really u can go for this...
Pattu Saree quality is very good...
I would Like to order again...
Delivery is also fast...
We have ordered two sarees from vynam and only one saree is received. Despite chasing multiple times for the other saree, there is no response from customer service. Upon contacting on their whatsapp number, the person promised to provide the DHL tracking by evening. He never comes back and don't attend calls or respond to emails again.
Beware - Don't be lured looking at the prices and amazing collection they put up. You don't know what you are getting into until you realise how painful chasing these guys is.
The website is dodgy. Order tracking option doesn't work and their contact email is useless as no one responds. You only get one confirmation email after the money is paid and no further details on the shipment. Truly a bunch of unprofessional people running the business who miserably fail to keep up the trust of their customers.
Fraudulent website
Grueling experience
I have placed an order for a Saree on 16 Jan to gift it to my mother-in-law for her upcoming birthday. After ten days, since I didn't receive any update, I contacted them only to find some strange details that the package is missing in transit and that they were unable to fetch any update from the courier service. Also they ran out of stock for the item I had purchased and were unable to replace it with the same. As it was a birthday gift and I was keen on not missing the date, I agreed to their suggestion of choosing a different saree. However the ordeal didn't end there and it is not delivered till date. For the past two days, their response was that the package is out of delivery. And now they have stopped responding to calls and WhatsApp. I feel duped since I lost my money, went through so much hassle to finally not receive the saree and also highly disappointed to be unable to gift my MIL on her special day. They have shown complete lack of integrity and I would highly warn anyone from shopping here.
Ordered a saree for pongal festival, they delivered in time as customer care promised.
Thank you team vynam
They sell crap. Online they show extraordinary sarees but deliver crap. They don't even respond well if we have problem with the saree. I ordered a Banarasi saree worth of 7900 Rs but when in reality u will know it will not even cost 2000Rs.
They never accept returns nor refund money. I received a damaged saree to which they say its weaving. DO NOT BUY FROM THESE FRAUDULENT.
I have ordered three Sarees, it's more than a month, they dint ship it yet and don't pickup calls, pls don't lose your money on this online fraud website
I ordered 1 saree through vynam. They have delivered the order on time and the quality of the product is awesome.
Really superb sarees with rich quality, even we know what are the upcoming models and patterns in the market.
South Saree Customer Care *********************South Saree Customer Care *********************South Saree Customer Care *********************South Saree Customer Care *********************South Saree Customer Care *********************South Saree Customer Care *********************South Saree Customer Care *********************South Saree Customer Care *********************South Saree Customer Care *********************South Saree Customer Care *********************South Saree Customer Care *********************South Saree Customer Care *********************South Saree Customer Care *********************South Saree Customer Care *********************South Saree Customer Care *********************South Saree Customer Care *********************South Saree Customer Care *********************South Saree Customer Care *********************South Saree Customer Care *********************South Saree Customer Care *********************South Saree Customer Care *********************South Saree Customer Care *********************South Saree Customer Care *********************South Saree Customer Care *********************South Saree Customer Care *********************South Saree Customer Care *********************South Saree Customer Care *********************South Saree Customer Care *********************South Saree Customer Care *********************South Saree Customer Care *********************South Saree Customer Care *********************South Saree Customer Care *********************South Saree Customer Care *********************South Saree Customer Care *********************South Saree Customer Care *********************South Saree Customer Care *********************
Ordered a saree worth Rs 4000+(order id i: ******* referenceno: VY*******). After payment was done, I was told to pick a different one from a list of sarees posted in whats app. The second one that was selected costed less than the first ordered saree. 2 issues happened after this, 1. The difference in money was never credited back. 2. The delivered saree was faulty one with visible marks in multiple places. Pictures were sent but customer service kept delaying to take action and subsequently the customer rep stopped responding to follow up messages
I ordered a lehenga which i loved but was unable to order online, i was frustrated and lost hope of getting my desired lehenga but then they came up with a solution and asked me transfer amount to their account directly and processed my order, happy to get what i wanted!
South Saree Customer Care Number *******763South Saree Customer Care Number *******763South Saree Customer Care Number *******763South Saree Customer Care Number *******763South Saree Customer Care Number *******763
South Saree Customer Care Number *******763South Saree Customer Care Number *******763South Saree Customer Care Number *******763South Saree Customer Care Number *******763South Saree Customer Care Number *******763
South Saree Customer Care Number *******763South Saree Customer Care Number *******763South Saree Customer Care Number *******763South Saree Customer Care Number *******763South Saree Customer Care Number *******763
South Saree Customer Care Number *******763South Saree Customer Care Number *******763South Saree Customer Care Number *******763South Saree Customer Care Number *******763South Saree Customer Care Number *******763
South Saree Customer Care Number *******763South Saree Customer Care Number *******763South Saree Customer Care Number *******763South Saree Customer Care Number *******763South Saree Customer Care Number *******763
I ordered 3 sarees. Really i liked all sarees. Very good quality and fabulous colours are available at vynam.
I ordered 2silk sarees but they sent cotton ones now they are not responding through emails or phone calls, I will try to sue this company after a while.
This is online fraud site, they never delivered the product and they will say it's problem from shipment. After that they wont respond on phone / what's app or emails.
They wont return money also.
Dear Puja v
Please accept our sincere apologies for the inconvenience caused. Please provide your order Id and details to assure our quick acknowledgment. You will get immediate response if your order was not processed with your mentioned details.
Regards
Team Vynam
Answer: Dear Ms. Anusha, Please provide your order id for that we will let you know the status of order. Thanks for reporting vynam.com. For more details please contact our customer care.
Answer: Dear Madam, Your ordered Exclusive designer kanjeevaram Silk saree_23 and your order id confirmed as VY09203. Due to non availabilty of the product with seller we procesed Refund to you and its successfully completed. Thanks for reporting to vynam.com
Answer: Hai madam we received your complaint. We will rectify your issue in 24 hrs. And will update you through your registerd email id and your contact number as well. K Kindly coperate us
www.vynam.com is one of the largest selling Indian Ethnic wear for Women and Kids in the World.To provide our customers a truly international online shopping experience, we guarantee superior quality and craftsmanship through our range, Supported by swift and secure processes right from purchase to product delivery and beyond.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account
Dear Swetha
Please accept our sincere apologies for the inconvenience caused. Please provide your order Id and details to assure our quick acknowledgment. You will get immediate response
Though we are apologetic for not being able to make you happy, however, we would like to mention that Quality assessment depends on individual's perception at times. We are into this business for over 15 years and we always have 50000+ items on our website. All items are checked thoroughly before being uploaded and also before being shipped out. Hence it is not possible for us to accept that we sell fake copies.
We ship 12000+ items every month and less than 2% of the customers are disappointed because of quality issues. This would not have been the case if we were in a business to sell defective items. However, basis perception or in case there is an error from our side, we do have a friendly return policy in place.
Regards
Team Vynam