Fandango at Home (formerly VUDU)Reviews 370

VUDU SUCKS! They are scam artists. They knowingly rent out movies that you can never watch because they buffer every three seconds. From the reviews I've read, their manager is extremely rude, so any attempts to get a refund would be fruitless. Everyone who has been ripped off by VUDU should get together in a class action lawsuit and go after them for their fraudulent business practices. By the time they've spent all their money in attorney's fees, and paying back all their victims money, they will have no choice but to close up shop.

I bought combo packs of several movies and only one of them allowed me to redeem it with iTunes. The others gave me a few options, the most reputable of which was Vudu, so I went that route. Now I can't watch my movies on anything but my laptop screen because "copyright" makes it not play on anything from my computer monitor to my TV. So I figured I could just play the file through a different player. Wrong again. Vudu uses some bizarre method of formatting that is incompatible with anything and impossible to isolate and use. Thanks Vudu, for robbing me of the movies I bought.

When I first signed up with VUDU it was with my x-box 360 and the service was great I really liked the convenience of watching digital movies. 100's of movies later and lots of money and now I have buffering issues. 8-10 minutes before it shuts off the movie on my x-box1,3 min. Max on the 360 and 4-6 minutes on my computer. I told this to VUDU customer service and their response was (of course) "unplug everything for 1 min and then restart and this will fix your problem". So for the 3rd time I tried this and still had the same problem. I notified them of the lack of success and they responded by sending me a link to an x-box one site where they were looking for a fix for people not being able to buy movies. Now since I can stream movies from 5 other sites without problems then my ISP is not the problem, my equipment is not the problem, and the bandwidth is not the problem which means the problem is on their end. As for the 5 star ratings on this site, (while they may be real) I would bet they are VUDU employees. I know when my service was great I went to VUDU to tell them. Not to a business review site.
I have also gone to their twitter page and commented -- no response, to their facebook page and commented and again no response.
If I had money for a lawyer I would be trying to sue them to return all of my money.

I will never ever again use VUDU... I signed up with VUDU last year and received a coupon code. I then used it to watch a movie. With in less than a minute I realized that I've already seen the movie so I then immediately turned it off and called VUDU to see if there was anything that can be done since I didn't watch the movie. I was advised that they would give me the credit back to my acct. Since I didn't watch the movie. I was very pleased to hear this. I really don't use VUDU often so a couple of months later I ordered a show from VUDU expecting it to use my code, instead it used my PayPal acct. I called VUDU, spoke to the rudest supervisor who basically called me a liar. Not only did she say that I never received a credit but also told me that I never ordered the movie from them. I will never again use VUDU & I will advise everyone against using them as well.

I signed up, redeemed the movie that I bought at Walmart, then they told me I had to download the app, so I did. Then I went to watch it, they told me to redeem it again. So I entered the code again, same code as before, they told me it was an invalid code, even though the movie that I redeemed was showing up in my library, as mine. They kept sending me in circles, download the app again, redeem the movie again, wrong code again, even though it was still in my library, waiting for me to watch it... But it wouldn't let me. I wouldn't recommend this to anyone!

I've tried to convert my DVD's so I can download them to my iPad. No success. I received the Big Bang Theory Season 8. Inside there was a reference code for a free on line copy. I entered the reference code and the site gave me the option to open it in my VUDU account. I opened VUDU, there it was, under the My TV tab with two options. But it for $34.95 or Redeem. I selected Redeem and entered the same reference number. VUDU then said the reference number wasn't valid. So, I have the DVD there, but can't open it. Time to give up!