VovaReviews 242

I HAVE ORDERED FROM VOVA FOR YEARS AND HAVE HAD FEW ISSUES, BUT TODAY THERE WAS A MESSAGE SHOWN BELOW.

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After checking the email, a note that they are in Hong Kong, which is cool. But why would a site need a picture of my license and my charge card, to show the last four numbers clearly? I feel that something major has changed, and I do not trust uploading any info, no matter how cool the items are. I smell a rat. Hate the change and I consider bad form and poor busines.

Norma Holcmbe

AVOID AS THEY ARE VERY UNHELPFUL IF SOMETHING IS WRONG! I ordered two pairs of trainers from here, the quality was not great but I could have lived with that. My main issue was one pair was the wrong size, I ordered a UK 11 which when you add it to your basket it adds it as EU44 which when they turned up was a UK 9 so that pair was unusable but also although I ordered grey, white and black they actually had PINK around all the edges which the picture on there website did not, as these were for a father and son as you can imagine they didn't want trainers that had pink all over them when they were expecting grey white & black! Despite me uploading pictures of the size tag and the pink on the trainers they are saying I can't have a refund and they would like more evidence if I don't agree! Tell me what more possible evidence could I give? You sent the wrong size and misrepresented the colour! Discussed and I'll never order again!

Beware of vova they will tell you we refund in 17 business days, but they delay till they close the case then when send email back you haven't received the refund. They tell you please confirm you PayPal account. You confirm that they tell you we gonna pass it to pay department. Can you please wait couples more days. After a week you send email no response back.
PLEASE ANY ONE WANT TO BUY A PROPER CLOSE GO TO THE REAL WEBSITE AND THE REAL PRODUCT. VOVA, WISH, WHOLEE, ECT... CAME FROM CHINA. IS SCAM! EN LESS IS APPROVED BY BIGGER COMPANIES. DON'T WASTE YOUR MONEY PEOPLES, FAKES, AND YOU WASTE MONEY YOU END UP WHERE IT FOR 2 DAYS AND GOES IN THE BINS. THINK WISLEY BEFORE YOU GO FOR VERY BAD EXPERIENCE, FREIND, YOU'LL END UP LIKE ME A VICTIM.

VOVA //I ordered from four stories, tall are fraudsters
I ordered a Global Version Xiaomi POCO F2 Pro 6GB 128GB NFC Smartphone Snapdragon 865 Pocophone 64MP Quad Camera 6.67" Screen 4700mAh. And surprisingly, I got sunglasses, for no more than 2 euros what a fraud and deception. This is the fourth time I have been exposed to fraud from Vova stores Total scammers and a disgrace of a company I don't actually think they are a real trading company. So i ask for full refund
I ordered a Global Version Xiaomi POCO F2 Pro 6GB 128GB NFC Smartphone butI received sunglasses instead of the phone

Absolute rubbish - You can forget a refund!
Absolute rubbish! Would never use again! I bought a T Shirt that arrived with a hole in the neck where they had cut a label out of it. At nearly £20 I would have expected a garment that I could wear. No! Also the size charts bear no resemblance to the garment size. I order a medium 36" chest and received a medium that measured 31". It fits my youngest age 10, who is slight for her age!
I have tried for a very frustrating month to get a refund, but my seller and "services" at VOVA just ignore my emails about the damage. Responding that I should have checked the size charts! What has the size chart got to do with the bloody great hole in the item. I gave up and ordered the same item from ALI for £10, it arrived in 7 days and it is perfect. Meanwhile I'm still requesting a refund from VOVA I won't ever use VOVA again. Their customer services are not up to standard and they are incapable of understanding complaints, which is what they are there for. I doubt anyone ever received a refund from this site - they suck! I bought this garment from the following seller xinguangxing Order No. 041c1f7ff32b1e07 Polo Ralph Lauren Women's Limited Polo Bear T-Shirt
£ 18.23 Grey M.