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Voice123

2.3

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Voice123 Reviews Summary

Voice123 has a rating of 2.3 stars from 84 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Voice123 most frequently mention customer service, many auditions and rating system. Voice123 ranks 4th among Voice Over sites.

service
23
value
23
shipping
6
returns
9
quality
17

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Nevada
1 review
2 helpful votes
Follow S P.
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They changed the way they process your audio- the audio you have produced and edited- they take it and change it. When I asked about the changes, they lied about what they did to process it. First it was denial denial denial. "No we don't do anything to process your audio." Blattent lie. I wrote a letter to Rolf the CEO eventually after not hearing back from customer service for weeks. Rolf ignored me as well- have never gotten a response from him to this day. Marianna does not know what she's doing or talking about. In short: THEY DO NOT GIVE A HOOT ABOUT THEIR PAYING CUSTOMERS! They ignore and ignore and lie and lie. Finally I got someone from the tech team to email me after 6.5 weeks of inquiry and admit they they are in fact changing audio submissions. The whole message was a joke though- He told me if I didn't like what they are doing to my audio, then I should spend 1000 usd on a neumann microphone. What nonsense! Though I have gotten work from this website, I absolutely can't stand this company or their so-called "customer service" and will never give them my money again. Apparently many many other customers dislike them so please, HEED THE ADVICE and steer clear of frustration. You have MANY other choices for p2p if that's the direction you want to take your career.

Date of experience: July 10, 2019
GB
1 review
13 helpful votes
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I've just completed a year's subscription but decided not to renew (auto-renew turned off) as the time isn't right for me - plus the new interface is awful, I'm breaking out alone.

Anyway, my premium subscription for this year was taken out of my account anyway. So without auto-renewal on, that means without my consent. Which is illegal right? I wouldn't mind if the Customer Service folks could simply act, swiftly and sensibly and just refund me the money. Why it's taken a week I have no idea.

Date of experience: June 19, 2019
Ireland
2 reviews
20 helpful votes
Follow Chelsea P.
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There are many horrible things about the new site, but possible the worst is how they allow jobs to be grossly oversubscribed. If a voice seeker requests 20 auditions, the system will deliver... 40,50, even 100!? This devalues talent and depresses the market.

Despite these problems, Voice123 is still MUCH better and productive than Voices Dot Com! Avoid that site completely! There are many reasons, but one of the most glaring is the fact they ACTUALLY charge voice seekers to hire you. This is on top of the $500 annual membership fee! Terrible!

Voice123 used to be very good before the revamped site. Hopefully they will find their way again and work through these major problems.

Date of experience: June 9, 2019
New York
4 reviews
14 helpful votes
Follow D M.
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This is my second year as a paying member on Voice 123. Initially, I booked jobs immediately and I have had repeat business. I was able to audition for jobs as soon as they were published. I was also able to see feedback from the different auditions and gauge where I should spend my efforts. With the new interface, I am receiving auditions that are old and I am finding that my auditions not even being opened. I will probably not renew unless there are some drastic changes.

Date of experience: May 28, 2019
Oregon
1 review
8 helpful votes
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So many issues to list. Is a loose-loose for talent. Many auditions aren't real (they take them from other casting sites), they allow anyone to join (low-quality, non experienced talent), total waste of time for producers.

Date of experience: May 4, 2019
Canada
1 review
14 helpful votes
Follow Adam B.
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Have used Voice123 for several years now, and book fairly consistently (once or twice a week average). I use Voices as well, and between the two, this is my primary source of income.

The website overhaul done towards the end of 2018 was such an incredible misstep. Despite being completely user unfriendly, their rating system has been done away with, and replaced with simply a "like" button. The four star system before was flawed as well, but at least it incentivized you to audition for everything you felt suited to. Now it's percentage based. Meaning if I audition for ten jobs that are well suited to me, but only one client clicks "like", I'm at a 10% quality rating. A client can even HIRE me but not click like (many don't use this feature at all), which makes it look like my audition was poor quality or not suitable.

Before the site change I was in the 80-85th percentile of voice talent. Now I've fallen to the bottom 50%. This is because I audition for nearly everything that comes into my inbox, unless I know I'm not particularly suited to it. Their recommendation is to audition less, but HOW can I know which jobs may use the "like" feature and boost my rating?

If you expect us to pay $400 to access auditions, it had better be more than 1-4 a day. Many of us make a living from these sites, and have time to devote to sending quality auditions. Limiting who we submit to doesn't benefit us, or the clients asking for good submissions.

If nothing changes in 2019, I'll be leaving.

Date of experience: March 30, 2019
Arizona
1 review
14 helpful votes
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A hot mess. This newly revamped" website, is awful. Of my last 75 auditions, maybe 3 have even been opened. Not recommended.

Date of experience: March 18, 2019
California
2 reviews
4 helpful votes
Follow Elaine C.
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I *adore* the background write-up by the owners. SO TRUE!

BUT IF YOU'RE NON-UNION - you'll have a better chance at this.

I will say they're honest and up-front when asked Q's. That was refreshing.

After setting-up my page and clicking "SAG-AFTRA" (which is just a square option; it doesn't note how little work is out there...) I started getting hits sent to my email by their logarithmic system for NON-Union, and African American boy VO's (I'm a Caucasian female with NO African American voices on my reel.). And then after asking about why I was getting Non-Union hits and work for ethnicities that were not on my VO Reel, I was informed Union work was only 2% of what they do, and they "currently don't filter by race or accent"...! VO IS race and accent -!

So FYI - UNION is only 2% of the jobs on this site.

And their logarithmic system doesn't filter by race or accent. (!)

I asked to speak to the amazing owners. And was informed they no longer have a hands on approach at this time. Everything they wrote about the big wigs blocking the sweet Tania Zapata owner - is what I've been experiencing with Union Agencies. And now this program.

Bummed.

Date of experience: March 10, 2019
California
1 review
19 helpful votes
Follow Barbara E.
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Voice123 has recently made some changes to their website. I used to book regularly through them, but after many auditions and no bites, I took a closer look. It's a regular free for all, with anyone being able to audition, with no limits. So if you are a strong performer that's a good match for the job, you may end up being the 1000th person to be notified, with no chance at all of your audition being opened. In fact, only 5% of my auditions have been opened since the changes. The system attempts to, but does not reward top talent. It's a waste of my time. Another problem is that the clients will eventually be disheartened to hear 1000 mediocre auditions if people like me are discouraged.

I was already soured by the few times I reached out to customer service, and they were of no help. It's not a customer service oriented business at all.

Just to give you some context, in the same amount of time I have booked 4 jobs with Voices.com, and have had many "likes" on my auditions. They have some inherent problems as well, but not to this extent. I'm not going to renew my Voice123 subscription unless they make substantial changes.

Date of experience: March 4, 2019
Arizona
1 review
16 helpful votes
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What Did They Do?
January 19, 2019

I decided to add V123 to my P2P lineup as I get a LOT of work from the others I have subscribed to (I made back the fees in less than a week for the others) but I have asked for a refund after they decided to upgrade' their site. For some reason their algorithms have changed and I only get notified once the auditions have been OVER-filled. So the auditioners want 50 auditions and I get an email and go look IMMEDIATELY and they have 100 submitted auditions. This didn't happen until AFTER the new, useless, clunky interface. So buyer beware. Utilize the one month trial period wisely.

Date of experience: January 19, 2019
District of Columbia
1 review
8 helpful votes
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Worth it but painful
January 13, 2019

Been using voice123.com for 5 years both on the hiring voice talents and getting hired side.
If you're a seasoned voice talent and willing to navigate the horrible new version of the site just launched, you'll get your money invested back and then some. Good luck!

Date of experience: January 13, 2019
France
1 review
3 helpful votes
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Pretty much satisfied
January 10, 2019

I'm a French vo and have been working for a few years now through Voice123 and I must say it's quite worth it, at least for me.

Date of experience: January 9, 2019
New York
1 review
16 helpful votes
Follow Mika E.
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I've used Voice 123 for the last three years, and while there are frustrations with any similar business, at least the prior site was user friendly. I don't know WHAT they were thinking when they changed it up, but somebody made a big mistake!
In addition, at one time you were able to contact a live person if you needed a question answered... it's no surprise they've done away with THAT option.

Date of experience: December 30, 2018
Georgia
1 review
15 helpful votes
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This is the worst site I've ever joined, and is a total waste of money. Let me preface this by saying I am a full time freelancer belonging to several other sites, and regularly booking jobs there. I've been a member of Voices123 for a few months and not booked a single job. But then, it's hardly possible to book a job when you're only supposed to audition for one a day!

The smart cast system they use is idiotic. You are advised to audition for 1-4 jobs a day, max. THATS IT. First of all, that in and of itself is ridiculous. The more jobs you audition for the less castings you will receive. How does that make sense? They also have an audition rating system that is equally idiotic and totally pointless. Clients are often giving more than 50% of auditions a 1 star rating (out of four). How can that possibly be accurate that more than half of the auditions to a project should warrant a 1 star rating?! The rating system is also used to calculate how many casting notices you will see and therefore be allowed to audition for, and clients are simply using it to rank which audition they like best. WHAT A JOKE!

Date of experience: August 22, 2018
Australia
4 reviews
1 helpful vote
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Voice 123 in our experience was and currently is second to none in our opinion.
However BRITISH VOICE OVERUK.COM seems to pull the wool over people's eyes.
Customer service: POOR
Customer support: POOR
Customer relations: POOR
Customer testimonials: Not all proven by the general public.
General public opinion on the company of British voice over uk.com can accessed via the web.

See for yourself.

Brad Fitzgerald

Australia

Date of experience: May 20, 2018
Michigan
1 review
5 helpful votes
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I posted a project with a max of $200, got 5 replies (at $200), chose one, got an email from the talent that put in a $200 price saying "I'll need $300." Fling waste of a project day for me.

Date of experience: September 15, 2017
Maryland
1 review
15 helpful votes
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Scam. Beware.
June 26, 2016

This site allows anyone to join so long as they pay $400.
Actually let me correct that. You can join with a free account but you can't audition for anything. They kind of dangle a carrot in front of you showing you all the jobs you COULD BE applying for, IF YOU PAY THEM $400 per year.

Don't join any site that allows simply anyone to join and create a profile whether they have ever done a voice over or not!

Date of experience: June 25, 2016
Hawaii
1 review
8 helpful votes
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Waste of money
April 21, 2016

They sell it as if it's an easy way to make money. You need to spend thousands of dollars on equipment and have lots of experience.
Don't bother.

Date of experience: April 21, 2016
Massachusetts
1 review
18 helpful votes
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Feels Like A Scam
December 18, 2015

In my everyday life, no matter where i go, everyone that talks to me says the same thing
"man your voice is awesome, are you doing anything with that voice? Man you should narrate or something with that voice" etc. So how is it after 107 auditions on voice123 no one, i mean no one has contacted me? Not even a "hi sir we like the voice can you
A)rerecord because we are picking up noise
B)speed up or slow down the reading etc...
No one has contacted me on any of the 107 but they have all open them. If im paying $395 a year you would expect to hear something...
On their review page are two guys that have a five star review that hasnt been active from 2011, but they have it as their top review. With over ******* voice actors on their web site, Voice123 is making 10million a year. With that being said where are my auditions going? I was told by their customer service rep that they have many case where "clients" will take the work of voice actors and not pay them. Tell me, doesnt this seem shady?

Date of experience: December 18, 2015
California
12 reviews
308 helpful votes
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Have heard a lot of good things about this website and this deserves appreciation.

As far as I know, this is more or less like the Google of voice over talents. Some friends got great gigs here. For scouts, you can also check sample of works of popular voice over guys here.

Date of experience: September 17, 2013

From the business

Voice123 is the world's largest and most trusted voice over network. Cast voice actors for any project! Book voice over jobs with online voice over audition opportunities and exclusive audio security tools to protect your voice.


voice123.com
Burbank, CA, United States