Vivid RacingReviews 763

Avoid this company at all cost, even if Amazon costs more, buy whatever you were going to get from there instead of this podunk operation. I was just told by a representative that I can't return an item that has been installed, even with the 25% restocking fee. An item literally installed a week ago, clearly within the 30 day policy timeline and a completely unsatisfactory item at this price point.

Simple install, not my first rodeo, so clearly a product failure. The foam doesn't seal with the hood at all, the included adhesive is a joke, but the foam isn't even big enough to cover the tube if the adhesive did work. Filter looked like it had already been used. What a terrible business, I will be installing my stock CAI and just have to eat the $300, what a joke!

No stars! I have never done this before with a company! This had to be one of the worst experiences! I ordered a part 7/8/20. Waited till 7/10/20 with no tracking info as of yet. So I went to their site and this is what it reads! " Please allow up to 48 Hours to process and ship your in stock order; if you have a time sensitive shipment please give us a call to ensure there are no delays". Friday morning called and was told I would receive an email! Nothing! Call Monday 7/13/20 cause now I need it by the end of the week 7/17/20. Still nothing. 7/14/20 call again and talked to Ashley again. Not her doing in my opinion. So we reached out yesterday via email and just refunded your money. The guy has no more left! Not only did they waste a week not getting my part out but now put me in a bind! Poor poor company!

Shame on me for purchasing a product after reading all the horrible reviews from this company. They've stolen my money, I don't have the product I ordered and I can't get ahold of an actual person to speak to from this company about this situation. They keep sending me the same, automated BS email - over and over and over again. I'm in the process of filing a complaint with the FTC, attorney generals with their state and my home state, the consumer protection agency and BBB - I opened a fraudulent charge claim with my credit card, too.

2 weeks ago I ordered an axle back exhaust muffler and they never sent me a tracking number. I had to reach out to them instead of the other way around to ask when it would be shipped. Turns out it was going to come in over 2 months! I immediately said to cancel it and now 2 weeks later I still haven't gotten a response. I have sent 4 emails since then. Vivid racing is a horrible business that you should never support. They will steal your money or figure out other ways to scam you.

I ordered a set of HRE wheels from Vivid Racing. The money left my account, and I had assumed that they'd be shipping them within a few days. I got an email 4 days later stating that they couldn't source that particular size -- I was emailed and asked if another size was acceptable, a size which doesn't fit my car anyhow. I contacted HRE and got them directly in the same size I wanted and for a slightly better price. Why accept my order if you're not certain you can fulfill it? Now I'm waiting on someone to respond after I requested a cancellation/refund. It takes them an egregious amount of time to respond to messages.,

Just the facts: Ordered coilovers but they shipped them to some random person many states away from me. (triple checked my shipping info and I definitely didn't screw that up). Then after 3 weeks of them attempting to get the random person to ship me the coilovers he received inadvertently, they decided to tell me the coilovers were out of stock and that I should pick a different type of coilovers that they had in stock. I agreed and chose a different brand. 2 more weeks go by and after I had not received any tracking info I got fed up and called and asked for my refund. They agreed to refund me my money but after another week of no word from them I called back to find out what was going on and they stated the refund was on the way. Instead, what I ended up getting a day later (literally a day later) was the coilovers.