Vivid RacingReviews 763

You want me to subscribe to your $#*!ing youtube channel and you havent even sent me an email about my package that I ordered 18 days ago, other than an email saying you need me to verify if its shipped? That is literally your job, its your company, I paid $70 in shipping charges for this? And before you say "have you sent an email" yes it has been 3 days and I have yet to see a response. Despicable

I ordered a procharger and was initially told it would take 2-3 it's now on the 3rd month and Mike Ham don't even want to answer my emails because he told me it was shipped 14 days ago and I still haven't seen my order I'm telling him I want to cancel my order but still doesn't want to process my refund.

Do not trust this place they put your stuff on back order for how many months and years and never give ur money back DO NOT ORDER FROM THIS PLACE!

This is by far the worst company I've ever done business with. They take forever to ship out orders and I had ordered the wrong part and its been over a month trying to get my money back when they got the part back two weeks ago. I will tell everyone they should never do business with these guys. Anyone reading this, you'll regret buying from them.

I purchased a product (exhaust component) for my car from vivid racing which cost approximately $1,000. It was advertised to fit my car. When I got it, it did not fit my car. I emailed them back advising them of this that their advertised product does not fit my car and 3 months later still no resolution and no further contact. Do not purchase from them.

Don't buy anything from these
Clowns. Waste of time and money
No customer service no call backs
No emails. Ordered 4 tires month ago. No delivery no response no tires.

They never answer your email and phone calls, Website chat not working and never text you back on your messages.

I ordered something from them in June and had to pay for priority shipping. It was more than the rest of the order. It's September and I have nothing. They say they will ship but nothing. They won't respond to me by email.

I've been scammed

Ordered Sunday night, paid extra for two day shipping to be told it'll drop ship Friday. An entire business week to drop something the size of a pack of cigarettes. After countless unanswered emails, I called in and was told again it would Friday. Then another email stated it would deliver friday. Still no tracking so I call in (friday) to be told it'll drop Tuesday. $235 including shipping and it's taking that long to ship it? I should've cancelled my order and went to the dealer the Tuesday after. This company is nothing but a joke.

At first I was skeptical on ordering parts from Vivid Racing only because of the many bad reviews it receives, but I thought id give it a shot anyway since their prices imo are the best compared to other 3rd party sellers. Keep in mind the only reason Im giving it 4 stars and not 2 is because I had to wait 5 months for my part to come in (I know crazzy right?). BUT they did keep me in the loop anytime I had questions (part was also on back order so I cant complain) and they were extremely cordial, attentive, and quick with their responses. I know that it may depend on the part and where it comes from, but in the end I was very satisfied with my purchase!

I've been trying to return a part I ordered from them worth $700 and they wouldn't answer my calls or emails. I've been trying to return it for the past 3 weeks! Seems like they are brushing it off so I don't return this part since it doesn't fit on my car!

I placed a order back in february 2021, once I got confirmation I also got an email telling me the item ordered was in backorder and would it take about 4 to 5 months, i call costumer service and I agree to the invoice and delivery in June, well, june came, july came, august came and now september is coming and nothing I get my order, every time I call no one picks the phone, everytime I sent an email the answer is the same, your item is being delivery soon. Now I cannot cancel the order because they change it to special order. Never will do business with with organization and I hope you do the same.

Ordered a Covercraft car cover from their website. After waiting a month for the drop-shipping notification, I contacted them only to be told that they had no ETA details from the manufacturer. I contacted the manufacturer directly and learned that they had no order associated with my name or shipping address. Furthermore, I learned that the material used for the cover that I had ordered was no longer available. Additional contacts with Vivid Racing were met with excuses and stalling tactics. A dispute was filed with my credit card company. While Vivid Racing finally agreed to cancel my order and promised that a refund was being processed, I prevailed with the dispute and have my money back. Order placed and credit card charged on May 27,2021; dispute resolution on August 16,2021; 2 1/2 months for nothing!
And, FYI, you can still order the same unavailable cover I did on Vivd Racings' website... further proof that they are running a scam.

Do not buy from this company very rude ppl and they will take your money without your permission be very cautious of these ppl

Take your money, receive partial orders, no customer service, no one answers phone, email, or chat. Over 1k worth of merchandise missing!