Vital Records Certificates

Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Vital Records Certificates

Vital Records Certificates

1.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Vital Records Certificates?
grey stargrey stargrey stargrey stargrey star

Vital Records Certificates Reviews Summary

Vital Records Certificates has a rating of 1.6 stars from 149 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Vital Records Certificates most frequently mention phone number, credit card and pdf form. Vital Records Certificates ranks 27th among Birth Certificates sites.

service
31
value
33
shipping
26
returns
24
quality
28

We monitor reviews for authenticity

California
1 review
3 helpful votes
Follow Charlotte P.
Unfollow Charlotte P.
Share Review
Report Review

I needed a new copy of my birth certificate. I had ordered from vital records before for my daughter's birth certificate. It was a government website. That is what I thought I was doing when I got on this website. It led me to believe this. They charge $47 for you to print out the application that you basically fill out. You still have to send it in with the $12 to get your birth certificate. You could do this for free on the I needed a new copy of my birth certificate. I had ordered from vital records before for my daughters birth certificate. It was a government website. That is what I thought I was doing when I got on this website. It led me to believe this. They charge $47 for you to print out the application that you basically fill out. You could do this for free on the government Website. Scam!

Date of experience: November 6, 2019
Colorado
1 review
1 helpful vote
Follow Michael P.
Unfollow Michael P.
Share Review
Report Review

They do nothing but fill out a form for you. Do not fall for this scam of a service. Print out a blank form and fill it out yourself; this services is not worth the $47 they are charging.

Date of experience: November 4, 2019
Florida
1 review
14 helpful votes
Follow Amy M.
Unfollow Amy M.
Share Review
Report Review

Bewilder application
October 30, 2019

I was perplexed about the online application process. I have to say that the customer service follow-up helped me to get through this. It was nice to receive a quick reply, even when it took four business days to get my document instead of two days.

Date of experience: October 28, 2019
District of Columbia
1 review
14 helpful votes
Follow Wilmer W.
Unfollow Wilmer W.
Share Review
Report Review

Legal procedure
October 16, 2019

For some legal purposes, I needed my mum's death certificate. The customer team was correct, as they were respectful and understood my situation. It's also true that there's a but: the shipping took too much.

Date of experience: October 14, 2019
Texas
1 review
1 helpful vote
Follow Mark M.
Unfollow Mark M.
Share Review
Report Review

DO NOT USE THIS SITE
September 22, 2019

This company is a scam! They charge you $47 but actually DO NOTHING for you. Go directly to the government website for your state. You will then only have to pay the State's fees and save yourself from the additional $47 fee.

Date of experience: September 22, 2019
North Carolina
1 review
11 helpful votes
Follow Emma M.
Unfollow Emma M.
Share Review
Report Review

Delivery delayed
September 16, 2019

I wanted a copy of my birth certificate, just in case I would need one, and I found this website. I received it later than expected, so I wasn't completely satisfied with that. Apart from that, I can say that the service was correct.

Date of experience: September 16, 2019
Louisiana
1 review
5 helpful votes
Follow Adrian E.
Unfollow Adrian E.
Share Review
Report Review

This company is an absolute scam and I would avoid them at all costs! There is no contact information to speak with a live representative and all they do is auto-populate a one page application that you can download for free from the the State Department of Health.

They will take your money and then never respond to any requests for additional information. First, I requested some additional details about my order (online of course because there is no phone number) and then once I realized what they were doing, I immediately asked for a refund with no response to either request. If you do happen to use the service by mistake, thinking that it is legit, contact the better business bureau immediately to report them.

Date of experience: September 10, 2019
Florida
1 review
3 helpful votes
Follow Bea D.
Unfollow Bea D.
Share Review
Report Review

Scam!
September 10, 2019

Avoid at all costs! No way to get ahold of them. Misrepresenting themselves by saying they can help you get copies of birth certificates.

Date of experience: September 9, 2019
Oklahoma
1 review
6 helpful votes
Follow Bryanna N.
Unfollow Bryanna N.
Share Review
Report Review

Refund Please
September 5, 2019

I am in serious need of getting my refund it took me a long time to get the money saved uo to order my sons birth certificate to find out this web sit actually took my money and wasnt sending my son birth certificate he is 5 with speical needs and was suppose to start school weeks ago i just need my money back so i can get his birth certificate. Anyone can help

Date of experience: September 5, 2019
Ohio
1 review
2 helpful votes
Follow steven T.
Unfollow steven T.
Share Review
Report Review

DONT DO IT
September 5, 2019

This is a "preparation service", not someone who can actually get your birth certificate. DO NOT pay the money- you can go to your State's department of Health and do the same thing for 1/4 of the price. I unfortunately did not see any of these reviews before they got me for my $47, sent me a printout to send into the Health Department, where I still have to pay their fees. Total scam/. -ST

Date of experience: September 5, 2019
Florida
1 review
1 helpful vote
Follow Jenny T.
Unfollow Jenny T.
Share Review
Report Review

Scam!
September 3, 2019

I paid 47 dollars. I never recieved birth certificate and my son was not able to start school on time. The company does not have a number! I have requested a refund. We will see.

Date of experience: September 3, 2019
Oregon
2 reviews
1 helpful vote
Follow Christine C.
Unfollow Christine C.
Share Review
Report Review

Bulls#it blackmail scheme
September 2, 2019

Come to find out you don't need these gangsters, pay them to give them all the info they need to then send yo to the state with a form provided by that state. Just another wanna be gov. Agency-they just take your money and move on.

Date of experience: September 2, 2019
Illinois
2 reviews
12 helpful votes
Follow Lissy N.
Unfollow Lissy N.
Share Review
Report Review

A rollercoaster
September 2, 2019

My wife passed away, and the insurance company claimed her death certificate. I was having a tough time. Vital Records' team was respectful and resourceful. Their support was much appreciated.

Date of experience: September 2, 2019
California
1 review
1 helpful vote
Follow Terre D.
Unfollow Terre D.
Share Review
Report Review

SCAM COMPANY
August 27, 2019

DON'T WASTE YOUR MONEY. GO DIRECTLY TO THE STATE'S OFFICE OF VITAL STATISTICS. YOU'LL PAY A LOT LESS AND GET YOUR DOCUMENTS FASTER.

Date of experience: August 27, 2019
California
1 review
2 helpful votes
Follow Marsha B.
Unfollow Marsha B.
Share Review
Report Review

Birth certificate scam
August 26, 2019

Everything is a scam. Triple check everything you do and then do more research. I paid $47 to get my birth certificate. I have no way to verify my order now vitalcheck.com said to pay $80 for a fast order.

Date of experience: August 26, 2019
Florida
1 review
2 helpful votes
Follow Andrew B.
Unfollow Andrew B.
Share Review
Report Review

DON'T TRUST THIS SITE
August 22, 2019

I've been waiting close to a month with no way to contact this company unless it is by a survey on the bottom. Sent in a couple still have not getting any word back on my birth certificate. Very upset about this now I have to go and try to do it again and get my refund back. Such a waste of time and money!

Date of experience: August 22, 2019
Ohio
1 review
2 helpful votes
Follow John C.
Unfollow John C.
Share Review
Report Review

I requested my birth certificate and was charged $47.00 just to get a form that I could have pulled myself and sent the state $20.00. Now I am paying $67.00 for a birth certificate that cost $20.00. I called the registered of deeds and was told the approved vendor is Vital Check.

Date of experience: August 22, 2019
Colorado
1 review
2 helpful votes
Follow D M.
Unfollow D M.
Share Review
Report Review

This site is a scam
August 22, 2019

I was charged $47 for what is a free government form. I am requesting a refund.
I need my father's death certificate to help my 90 year old mother receive VA benefits. These are people who take advantage of the unfortunate.

Date of experience: August 22, 2019
Virginia
1 review
4 helpful votes
Follow William R.
Unfollow William R.
Share Review
Report Review

Refund immediately
August 19, 2019

This is a service that sends instructions on how to go about requesting records. They do not request records on your behalf, and their fee(s) do not include the cost of records. I placed an order an hour ago and when I received the confirmation email, I fully understood that there would be additional fees from them and/or the state where I was requesting records. I requested an immediate refund, and will edit this once I receive feedback.

Edit: Received refund confirmation next day.

Date of experience: August 19, 2019
New Jersey
1 review
7 helpful votes
Follow Dalton H.
Unfollow Dalton H.
Share Review
Report Review

I had a satisfactory experience using this site to get my dad's birth certificate. I was worried I'd have several headaches for it. Being able to complete the application online was a good thing. No stress at all.

Date of experience: August 19, 2019