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ViralStyle has a rating of 2.6 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 7th among Marketplace sites.
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I was shipped the wrong shirt, Cintacted them immediately which was very easy they replied right away and assured me the right shirt would be printed and shipped to me. After a week of waiting for my daughters Xmas present the shirt I ordered arrived. Please with the service.
Shirts came exactly as described. Definitely will buy more shirts. Highly recommended, thank you very much.
I got a message on 12/4/18 that my order was being sent. I still have not received it. I have sent email messages and get replys that have nothing to do with the answering my questions. If this isn't resolved in time to give as a Christmas gift, I want it credited to my credit card.
I ordered a shirt almost a month ago. It said it'd get here by the 7th, but now it's the 14th. I wouldn't mind it being late, but I have no way of tracking my order. I did get a number, but the site said it wasn't a valid number. I tried again a week later, but it still said it wasn't valid. I was going to try again later, but then I lost the number. I don't know how to get a new one. I feel like I've been scammed because I don't know if I'm actually gonna get the shirt.
The graphics on the add were vibrant and what I got was $#*!. The graphics were so faded and I'm going to have to get new Christmas presents
Size small for woman is far too big, and the print is not clear. Disappointed considering how much these cost. Will not be purchasing anything else from this website.
I ordered a mug for my father in law for Christmas on 11/28. I received it in the mail on 12/14 and not only was it white, not red, but it was wrapped in very loose bubble wrap and the handle had completely broken off and was in pieces at the bottom of the box. I emailed support asking for them to ship a new one in the right color and in time for Christmas so I will have to wait and see what happens. But as of right now I will never order from them again.
I am extremely upset with the lack of quality of this sweater I bought. I ordered a red "Weird Al" Yankovic medium sweater and the print looks like $#*!! Very interested in a refund or a better quality printed sweater as soon as possible. I paid enough money for good quality! This is unacceptable!
Thank you for your services. Very pleased with your response time. Looking forward to wearing our t shirts. They and the hat are a surprise for my husband.
I purchase the Gildan Wisconsin sweatshirt and the Gildan Wisconsin tank top for women in a large, they look more like medium on the sweatshirt and the tank top almost looks like a small they'll be very very tight. Even on a medium size frame. The are however nice quality. Good thing I've been losing weight. Or else I wouldn't be able to wear them. Please order a size or two up. Even if you're a man.
The edges of the lettering were not straight. The colors were faded. The image was blurry like it was taken from a tiny picture and blown up. The picture online showed it much nicer, and I am looking extremely unhappy and will most likely be returning it. It was honestly horrible and not what I was expecting.
I ordered and paid for long sleeve tee-shirts. I received short-sleeved tees. Wrote an email to support. No response. Called support and left a msg as instructed No response. Left a 2nd msg. No response. Called 6 times during business hours, waiting on hold until it rolled over to 'leave a msg'. 5 days have passed. I am disputing the credit card charge. No only did I not receive the product I paid for, I am getting no response from 'satisfaction guarentee.' Baloney. I would not recommend this company to anyone.
It came broken in many pieces. Still waiting for customer service call back to ship me new one. Hoping it makes it here before Christmas
Quality of the shirts I ordered is good. Maybe I missed it but I did not know the long sleeve shirt was actually a sweatshirt. I just wanted a long sleeve t-shirt. I will not return though to prevent incurring even more cost.
Very nice shirt. Love the print and what it says. Got it just in time for my boyfriends birthday. I am sure that he will enoy wearing it.
I called to get this corrected and have. To leave a message which is poor customer service. I ordered a Christmas present a BRP sweatshirt snd got an ugly Christmas sweatshirt
I received a review for the product however I ordered the product 3 weeks ago and it has not arrived. I haven't received any communication about the delay in receiving the product.
Love these that were personalized for my last name. Great quality too. Arrived in time for Christmas too,,
Overall, I can't believe I paid this much for this shirt! The shirt itself is a decent material, but the design is awful. It's smaller than shown, and horribly printed. I wish I could return the product. It was meant as a gift, but I'm embarrassed to even give it.
Nice sweatshirt with the high school logo and address. Item fit comfortably and the overall item is goo
Answer: To assist you better please reply to this email [email protected] with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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