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ViralStyle

2.6

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ViralStyle Reviews Summary

ViralStyle has a rating of 2.6 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 7th among Marketplace sites.

service
111
value
115
shipping
122
returns
48
quality
115

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North Carolina
1 review
0 helpful votes
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The mug was broken.
December 17, 2018

One of the two mugs I ordered were broken. I asked for a replacement and the timeline was 10-15 business days. I ordered this as a Christmas gift and Christmas is in like five business days only, so I am a bit bummed that I wasn't able to get something back quickly. The customer service was quick to respond and refund me, but it's unfortunate a new mug couldn't be expedited.

Date of experience: December 14, 2018
Louisiana
1 review
0 helpful votes
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Wrong Color
December 17, 2018

My "personalized" mug was not in the color I selected or stated on my receipt. Whats the point in letting me select a color?

Date of experience: December 14, 2018
Florida
1 review
0 helpful votes
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Online Order
December 16, 2018

It has been some time since placing an order online. I tried to access your site to check on the status but got nowhere. Recently, I had an email that the order had shipped. Again, I tried to find a description or photo of the items ordered on line but got nowhere. Guess I will be surprised. I do wish your site provided more information on orders.

Date of experience: December 14, 2018
Tennessee
1 review
0 helpful votes
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Great shirts
May 5, 2021

Found you on Facebook! Glad we decided to give your company a try! Items were as promised and we will be a return customer!

Date of experience: December 14, 2018
Minnesota
2 reviews
0 helpful votes
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I enjoyed my experience with this site so much that I ordered again the following week. I appreciate the fact since it was my first time ordering, I was keep in the loop about my item and it was delivered as I was told. Great experience... I'm a return customer!

Date of experience: December 14, 2018
South Carolina
1 review
0 helpful votes
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Not the size I ordered
December 16, 2018

This is way too big. I got an Extra Large and I am sure I didn't order an extra large. It swallows my tiny husband

Date of experience: December 14, 2018
New York
1 review
0 helpful votes
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Slightly Crooked Printing
December 16, 2018

The image on the shirt was printy slightly off meaning the bottom corners are different heights from the bottom of the shirt. I also didnt notice the shipping amd printing dates at first so it took longer than I thought but that was my bad I think.

Date of experience: December 14, 2018
Texas
1 review
0 helpful votes
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Impossible to cancel the order
December 16, 2018

I ordered the sweater for my fiancé and we realized it wouldn't show up in time for the party we were going to so I tried to cancel the order. I tried doing so online but couldn't find a place to do so. I also tried using the chat feature but it was closed even though I was well within the hours of operation. I tried calling but no one answered or called me back.

Date of experience: December 14, 2018
Georgia
1 review
0 helpful votes
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Terrific service!
December 16, 2018

I am so pleased with my recent purchase. I really appreciated the updates, the delivery details and the prompt notices!

Date of experience: December 14, 2018
Germany
2 reviews
0 helpful votes
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Poor quality material
February 18, 2021

Communication was good and package arrived on time. The quality of the shirt for the price was very poor.

Date of experience: December 14, 2018
Illinois
1 review
0 helpful votes
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Love this shirt!
December 16, 2018

Perfect shirt for my cat loving/Disney loving daughter! I would recommend ViralStyle for fun, unique shirts. Please with the quality too.

Date of experience: December 14, 2018
Arizona
1 review
0 helpful votes
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Never received the shirt
December 16, 2018

Tracking shows it was delivered. The address is missing the apartment/town home #. Never received the shirt & no one has contacted me about since submitting my issue

Date of experience: December 14, 2018
Illinois
1 review
0 helpful votes
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No order, no update
December 16, 2018

To date, I haven't gotten an update on my order. I have not received any response to my emails. I haven't received my order

Date of experience: December 14, 2018
Tennessee
1 review
0 helpful votes
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Contacting Viralstyle
December 16, 2018

The hoodies I purchased I am very satisfied with, but the name on the Tees appears to be not completely filled in. Overall they look okay but when you look close you can see where whatever is used to make the lettering didn't fill in all the way.**I received an email to confirm my order as it was an unusually large order. THE BIGGEST ISSUE I HAD WAS TRYING TO CONTACT SOMEONE! Your website says chat with someone online (well that never happened always said the chat was not on line, said to call, well out of probably calling 25 times only got someone once. Also, says in the automated message to leave a message and someone will call you back (that never happened either) The one person out of all the times I called that I actually got to speak with someone and that was Jonathan Gray--He was amazing. It seems if you are going to offer customers ways to contact you one of the ways should work. The other frustrating issue was the different VS numbers that I had all of them were different from the original order placed, making it nearly impossible to track the item. When I responded to emails that were sent to me to rate my experience did that at least twice to the same email and then still got a third.

Date of experience: December 14, 2018
Texas
1 review
0 helpful votes
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Very satisfied with purchase
February 18, 2021

I got the shirt very quickly - good quality! Giving it as a gift so not sure about how it fits yet. Very happy with my purchase!

Date of experience: December 14, 2018
Virginia
1 review
0 helpful votes
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Unhappy
February 18, 2021

Ordered on Nov 26th and it's Dec 14th and still no shirt, supposed to be a gift for my wife. Tracking still states that post office still hasn't received package yet. Very dissatisfied!

Date of experience: December 14, 2018
Minnesota
2 reviews
0 helpful votes
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T Shirt order
December 16, 2018

The ordering was easy. I wish I could have gotten 1 in a size 4T, but that size wasn't available. I got 18 months, adult L, XL and 2 XXL

Date of experience: December 14, 2018
Pennsylvania
2 reviews
0 helpful votes
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All around good experience
December 16, 2018

The shirt that I ordered got here quickly. The quality is top notch. Very soft t-shirt material! True to size. My husband loves it, and I love hugging him while he is wearing it. I will order more from here.

Date of experience: December 14, 2018
Delaware
1 review
0 helpful votes
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Very pleased!
February 18, 2021

I was very pleased with the products I ordered. The items were delivered in a timely manner and was exactly what I ordered!
Very happy will order again in the future!

Date of experience: December 14, 2018
Alabama
1 review
0 helpful votes
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Poor quality for the price!
December 16, 2018

Very poor quality shirt for the price and got the run around when trying to talk to someone on how to return it... I will never make another purchase from this company.

Date of experience: December 14, 2018

From the business

Viralstyle Is The 100% Free Way To Sell High-quality T-shirts.


viralstyle.com
Tampa, FL, United States