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ViralStyle has a rating of 2.6 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 7th among Marketplace sites.
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I received 2 orders and was billed twice on my credit card. The first order was the 2 black shirts I ordered but the medium has red spot in the middle of the front so I can't gift as I was planning. The shirt is worthless even thought I paid a lot for it! The second order was a blue M and black XL. I have not use for either shirt. In short, I paid $140 for 1 shirt that I can actually use as a Christmas gift... and no number to call to get this fixed. NEVER ORDER FROM THIS VENDOR!
The Graphics on front are not lined up perfectly and the lettering looks flaked and old. I am very disappointed.
First, when you order be careful of the size. Lead to believe its adult size but then on review it's a kid size!
Takes forever to get to you at least 14 days and it literally stinks soooooooo badly you have to wash it before you can gift it! The print is also pretty washed out too.
Quality shirt. Colors of decal not as vibrant as picture shows, the white looks grey, and the shirt color is more maroon than crimson.
Love the item, but not the total cost. $36.94 for a long sleeve t-shirt? Yes I know I agreed, but regretted it right away. No more from this site for me, unless they change their pricing structure.
I waited nearly a month for the product. I was excited when it arrived, only to discover the product I purchased was missing the entire front of printing on the hooded sweatshirt. I've contacted customer service and they have promptly replied in a courteous fashion promising to remedy the error promptly. I am hopeful the corrected product arrives much faster than the flawed one did.
I ordered 4 shirts, only received 3 shirts. I e-mailed your company on Monday Dec 10th and got no response. Tuesday Dec 11th And Wed Dec 12th, I called and left a message and again no response.
I called on Thursday Dec 13th, and finally spoke to customer service, who said they would send out the missing shirt, Since, these shirts were Christmas gifts, you had to ship directly to my son ( no gift wrapping). Not a pleasant experience
Ordered four Grinch T-shirts for my Daughter-in-law who is obsessed with the Grinch. They are great and the material is good good quality.
Cannot wait to give the T's as her Christmas present as I know she will love them.
Excellent experience very easy and called the shots came when they said it would also good follow up
I love the idea of this shirt but the actual image is blurry and doesn't look good at all. Disappointed.
Unwilling to exchange for new size. Large T-shirt is smaller than other competitors larges. Wording of Washington too high and not exactly straight.
Still have not received my order, try to track by order number and it gives me nothing. I have been charged for this item, have no idea if or when it will ship.
I had ordered this hoodie in November and still have yet to receive it. This is supposed to be a Christmas gift and now I am having doubts on whether it will be here in time. So I need to know from someone if this hoodie will arrive by the holiday gift giving time frame. If it is not going to arrive, I need to know in advance so that I can make other plans for a gift. This will cost me more money in the long run-so please notify me as soon as possible
I saw a shirt online that I liked. I bought it and a few days later it came and was great. Just what I needed to brighten up my holiday.
The T-Shirt I orderd was of outstanding quality, I did not expect it to be of such good material. The printing on the shirt was excellent. I will recomend this company to my friends and would order from them again.
Shirts are amazing looking, Shipping took a few days longer but Happy I got them. Great quality, looking forward to Styling it around. Helps since my last name is the same!:-)
Received my t=shirts and I just love them. 100% cotton. True to size. And the images on the shirt look great. My son is going to love them.
Placed my order and never received it. I looked at the shipping info and the address in their system was a mixture of my current address and some address I lived at three years ago. Very odd and kind of disconcerting.
Answer: To assist you better please reply to this email [email protected] with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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