
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
VIPME has 248 customer reviews and ranks 1952nd in the Women's Clothing category. Common review topics include customer service.
I wаѕ really very impressed bу the саrе I rесеivеd. Thе Shiррing wаѕ uѕuаllу fаѕt аnd еffiсiеnt than many others but its not that upto the mark as convincive as it should be. I rесеivеd mу оrdеr just аbоut 11 days later. I've tried many оthеr ѕitеѕ which аlwауѕ tаkе around 2-3 wееkѕ tо gеt the product reached tо mе.
As the package recived, it was packed well, and it соntаinеd thе рrоduсtѕ in it which I рurсhаѕеd аnd they wеrе all mаdе up оf niсе material аnd еxасtlу like the рiсturе оn their wеbѕite. This thing shows how dedicated are these people to the customers. If I say honestly, all the goods was оf such quаlitу which I was not experienced it before аnd the good thing is its price which is quietly reasonable. Viрmе have bееn rеаllу grеаt to me really and I dont know why others say wrong about it. Moreover, a good thing of them is their response time which is quietly efficient as I had to ask about something which was creating confusion in my mind so I escalated and email to them and I was replied in a very short time which was just like a shock to me. As I want to say is that Viрmе has become оnе оf mу trust worthy website for оnlinе ѕhоррing, fоr thеir grеаt ѕtуlе, efficient response time, good ѕеrviсеs.
However, one thing which needs to ne purify is to minimize the delivering as this is a type of thing which would increase their good will over night. Another important thing to be re-addressed by them is the improvement of After Sales Deptt which is currently not efficient as compared to the other ones of them.
Wоuld definitely recommend!
I received the silk dress I ordered but it was extremely small... I am a size 2-4 and was shocked a small would be too small. They have a policy you have to email them on care.vipme.com and I hope this really works and I am able to get my refund. Sadly, I have to ship back on my dime and reluctant to order again in Medium. I should wait until I get my refund before reordering. I liked the dress but it was smaller than a small. Disappointed. I see other comments that say they never heard back from them. I sure hope this doesn't happen to me.
They have a very odd return system. You need to email them "For return authorization and return shipping address, please contact our customer care at *******@vipme.com" I have - every two days for the last week - no response. And their US # is staffed from 6pm onwards. How very, very odd. Hoping the cost of shipping the return (on my dime) is not exorbitant.
Vipme has their sale going on different items and many of them are 30% off or 40% off as well. I was looking for a bag pack since Ill be going back to school soon. I ordered a black shoulder messenger bag pack through their website. However, it took quite a long time to get delivered which was a downside otherwise the bag pack was within my budget.
I have sent 4 emails and 2 phone messages requesting return instructions! Please reply!
Batch #: dw*******8005
I need helping getting more information about my purchase and the customer service reps were very responsive and helpful. Prices are competitive and the products are of high quality.
Would definitely recommend.
I was pleased with the selection. It was a bit of a slow delivery but customer service was very efficient and responded quickly to my request.
I've ordered from vipme maybe 4 timеѕ nоw. The Shiррing was usually fаѕt and efficient, and I rесеivе mу оrdеrѕ аlwауѕ just аbоut 10 days later. I've оrdеrеd frоm оthеr ѕitеѕ whiсh wоuld аlwауѕ tаkе nо lеѕѕ thаn 2-3 wееkѕ to gеt to mе. Thе clothes, shoes and jewelry аrе оf grеаt quality аnd rеаѕоnаblе рriсеѕ thоugh I tend tо ѕhор оnlу in thе sale ѕесtiоn. Ovеrаll mу experiences with vipme have been rеаllу grеаt. Their сuѕtоmеr ѕеrviсе hаd саught me bу ѕurрriѕе as wеll! I ѕеnt in a uеrу viа еmаil аbоut one of their itеmѕ, a little ѕkерtiсаl to get аnу rерlу аt аll, but I gоt a rерlу within a dау еxрlаining еvеrуthing I nееdеd tо know! All in аll, vipme iѕ оnе оf mу go-to brаndѕ for оnlinе shopping, fоr thеir grеаt ѕtуlе, quality, ѕеrviсе, and fаѕt shipping!
I really like the vipme iphone metal case. My iphone is encased solidly and protected now. I'm not a fan of the new ultra-thin phones so this is great because I'm very clumsy and I drop stuff all the time but I'm never worried about it breaking now.
I found the site to be very easy to maneuver and appealing. I found some great merchandise on there and found the product to be just as good as the picture. Everything fit well. My only complaint was shipping took on the longer side.
I made an order over VIPme.com last month. I asked for a three day shipping and I paid extra for it.
I however didn't receive an e_mail confirming shipment. I did contact customer services who replied to my e_mail within 24 hours and she said that they were terribly sorry for this error and promised to ship the parcel within 24 hours. I still didn't receive an e_mail confirming the shipment.
After that, I e_mailed them again and asked for a refund, but another representative apologized again and she said that they will ship the products to me right away. I got really mad as I asked her to cancel the order, yet I received an e_mail saying that my FedEx shipment will arrive in 48 hours to my address.
I still filed an issue with paypal and asked for a refund, not knowing if the cite legitimate and if they were telling the truth or not. A few hours later I received my refund for the entire amount I paid including shipping cost, and still my package was on the way.
My package arrived with FedEx over the next two days. It was very well packaged, it contained the two products I purchased and they were made of very nice material, very elegant, and exactly like the picture on their website.
Falling in love with the material and the dresses I bought, I wanted to keep them. I e_mailed the customer service representative and I asked how should I proceed. Two days later, I received a very nice e_mail offering me $30 (coupon) for the shipping cost to return the items if I was not interested in them or to keep them "as a gift" if I liked them and accept their apology for any inconvenience.
I was truly impressed by the care I received.
For you to know:
1- this website is trustworthy and legit.
2. The material they use and the design is truly the way they appear in the picture.
3. I will definitely be returning to shop from them.
These are the items I purchased, and I truly love them.
https://www.vipme.com/high-waist-printed-high-low-silk-midi-dress_pV*******001
" a little tight on the arms" but otherwise, very elegant yet sexy, nice material that sways when you walk.
https://www.vipme.com/embroidery-shirt-patched-a-line-mini-skirt-2-pcs-set_pV*******501
The skirt is just so much fun! I ordered a size bigger than usual (ordered 8), the skirt fits perfectly but the shirt was a bit baggy. Everything looks exactly like the pictures.
I recommend this website. I did give them 4 stars because I did want to wear the dress for a special occasion and I couldn't do that because of the delay. That's all.
Best!
Considering the good price and slightly slow shipping, it is an OK website! Im a budget-concerned buyer so being able to buy nice dresses at a lower retail value negates the shipping time for me. Overall a good purchase :)
VIPME.com is a site for women's clothing and accessories. It is fairly priced and has a wide variety of items. It has everything from outerwear, to seasonal wear and underwear. Accessories such as bags, purses and shoes.The site is pretty well organized and has tabs for each of the important categories. They have featured items on their site, which are discounted and "events" that are highlighted in the site. All in all, i'd recommend it to a friend or someone has to get a good quality gift to someone.
The Vipme Vintage short jacket fits okay, but I am tall and have long arms so the sleeves are a little short. The jacket came and is missing a button on the lower side. No spare buttons were provided. It is a lightweight and will be nice as an accessory but I was a bit disappointed with the sleeves.
Dear Emily, sorry for the sleeves's problem. Please kindly tell us your order number and we we'll have our customer service look into your case, and get back to you with solutions.
I ordered a long silk dress from vipme.com as one of my friends suggested it. The dress size I ordered was small but I was worried it wont fit me since I am a little curvy. However when it arrived, the size was perfect and it looked great on me. The only downside was that the shipping was not free.
I am a student so I have a very tight budget. I needed to buy some clothes for homecoming of junior year with matching jewelry. So I decided to buy it through vipme.com. The pricing was relatively good, however when the order arrived, the earrings were broken but the dress was perfect.
I wanted something bright and cheery for a wallet purse. I am not disappointed when Yellow Embossed Leather wallet was delivered. I loved the yellow color. Inside it has a zipper compartment, slots for my id or credit cards plus a slot I can put cash in. The wallet is well made.
I purshaded 2 swim wear for my trip 3 weeks ago, at the moment I still waiting for my shipping. No comunication I have sent nomerous emails and has made phone calls to that number on the WS and Nothing! This is a scam I will report on this to the police. Is not professional that people spend their money and nobody reply back. At the end I know I will have to go to the mall to get a swim wear for my trip. People do not buy nothing from this WebSite.
Dear Claudys, our sincere apologies to have kept you waiting. Please kindly tell us your order number and we'll have our customer service look into your case, and get back to you with solutions. Sorry again.
I placed an order for some dresses and tops as they looked fabulous online. The customer services lady assured me of their good quality. I was hopefully waiting for the arrival of these clothes. When the items arrived, the dresses were as I saw them online but the skirts were mini as against midi as displayed, they were rather too short and just too tight for me. I am not impressed.
After paying for express shipping and nothing arriving after 3 weeks, a number of unanswered emails and telephone calls, I finally had to file a charge dispute with my credit card company. At this point VIPme returned my email saying they would credit my account. No refund and no dress. DO NOT ORDER from this company
Dear Barb, we're deeply sorry for the delay of the refund. May I know your order number so that I could have our customer service look into it? Thank you!
Dear Sonoo, our sincere apologies to have caused you any inconvenience. Please kindly tell us your order number and we'll have our customer service look into your case, and get back to you with solutions. Sorry again.