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Vintage Brand

4.0

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Vintage Brand Reviews Summary

The company generally enjoys a positive reputation for its unique product offerings and quality, with many customers expressing satisfaction with their purchases, particularly regarding comfort and design. However, there are notable concerns regarding shipping delays, especially during peak seasons, which have led to frustration among some customers. Additionally, issues with product quality, such as defects and dissatisfaction with certain items, have been highlighted. Customer service appears to be a mixed experience, with some praising responsiveness while others report difficulties in communication and handling returns. Overall, while the brand has loyal customers, improvements in shipping and support could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

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4,509 reviews

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Georgia
1 review
0 helpful votes
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Should've checked reviews first
January 5, 2024

Took way longer than estimated to get order and there is no support other than a message that gets an auto response. I ended up buying another team logo shirt from Amazon so I was sure to have a gift. The shirt arrived late Christmas Eve.

Date of experience: December 28, 2023
Alabama
1 review
0 helpful votes
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Terrible Experience
January 5, 2024

Placed order on 12/4/23 with guaranteed Christmas delivery. It is December 28th, site has no customer service phone number or way to contact them for an order status update, I do not have the items ordered and I am beginning to wonder if I will.

Date of experience: December 28, 2023
Michigan
1 review
0 helpful votes
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I placed my order online for a gift with enough time to be delivered before Christmas. The website had a countdown for when orders had to be in by, which was met with plenty of time. By the expected delivery date, my tracking updates still said "printing in progress," so I reached out to customer service. They did respond within 24 hours, which was greatly appreciated. They informed me that orders placed within the window mine was placed would be delivered "by Christmas." My order did not arrive until nighttime on the 26th, which was very disappointing. I reached out to customer service again regarding a refund, or any other way to remediate this issue, and have not heard back from them since (72 hours later). I did receive this Customer Satisfaction Survey, though.

Date of experience: December 28, 2023
Nebraska
1 review
0 helpful votes
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Feedback
December 29, 2023
Updated review

Nice crew sweaters. Need more of detail of shipping

Date of experience: December 28, 2023

Thank you for the different options
December 11, 2023
Previous review

Thank you for the different options

Date of experience: December 10, 2023
Ohio
1 review
0 helpful votes
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Cubs
December 29, 2023

Shopping experience was easy and delivery was quick. The product was just as seen online. Good quality and color.

Date of experience: December 28, 2023
Pennsylvania
1 review
0 helpful votes
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Delivery took longer than expected
January 5, 2024

Expect longer than usual delivery times. I will say the Eagles sweatshirt appears well made and am happy with it, but the Eagles t-shirt I bought seemed liked they ironed the design onto the t shirt. Not pleased with that purchase.

Date of experience: December 28, 2023
Idaho
1 review
0 helpful votes
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Happy First Purchase!
December 29, 2023

I ordered 2 different shirts, male and female of different styles. They both were as pictured, and the sizing was accurate! Super happy with the purchase.

Date of experience: December 28, 2023
Pennsylvania
1 review
0 helpful votes
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Satisfied with my purchase...
December 29, 2023

I was looking for a gift for my husband who had been a Cowboy fan for 53 years. The vintage option was awesome!

Date of experience: December 28, 2023
Illinois
1 review
0 helpful votes
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Good experience. Great sweatshirt quality and style.

Date of experience: December 28, 2023
Illinois
1 review
0 helpful votes
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Late delivery
January 5, 2024

I was guaranteed my item would be here by December 24 and it was not

Date of experience: December 28, 2023
Missouri
1 review
0 helpful votes
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Exactly as described
December 29, 2023

I was specifically looking for a CSU mascot from when my dad graduated and was able to find it here. I was nervous it wasn't going to make it in time for Christmas, but it did! He absolutely loves it and has asked for the site to order more. Thank you!

Date of experience: December 28, 2023
Virginia
1 review
0 helpful votes
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The shirt was very nice quality but delivery was very slow

Date of experience: December 28, 2023
Ohio
1 review
0 helpful votes
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Good Quality
December 28, 2023

Took a long time to get here but the product was very nice and I was quite pleased.

Date of experience: December 28, 2023
Alabama
1 review
0 helpful votes
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Did not receive order in time. Disappointed.
January 4, 2024
Updated review

I ordered for Christmas gifts in plenty of time to receive them before Christmas. The site says is should be printed within three business days of ordering. After 9 days mine were still not printed. After I sent an email stating I needed them for gifts they were printed but still did not come in time for Christmas therefore I had to go buy more gifts and still had these to come in.

Date of experience: December 28, 2023

Great experience
December 10, 2023
Previous review

Great experience

Date of experience: December 10, 2023
Ohio
1 review
0 helpful votes
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Late delivery
December 28, 2023

On your page it says 3 business days. I had to wait almost 2 weeks and got nervous my order wasn't going to be on time for delivery. The status never changed from it being printed.

Date of experience: December 28, 2023
California
1 review
0 helpful votes
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Quality
December 28, 2023

I was a little concerned about getting for Christmas, but I did. Very, very pleased with product! It was a gift and they were totally happy.great Browns football shirt.

Date of experience: December 28, 2023
Florida
1 review
0 helpful votes
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Delivery date issue
January 4, 2024
Updated review

It said anything purchased by 12/11 were guaranteed delivery by 12/23. I purchased on 12/10 and it didn't arrive until 12/26.

Date of experience: December 28, 2023

Better shipping info
December 10, 2023
Previous review

Better shipping info

Date of experience: December 10, 2023
Colorado
1 review
0 helpful votes
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Xmas order
December 28, 2023

Took a little longer than expected. Quality was ok … had hoped for a little higher quality material and design application.

Date of experience: December 28, 2023
Virginia
1 review
0 helpful votes
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Great!
December 28, 2023

Got package on time! Great service and would recommend for the future.

Date of experience: December 28, 2023
Arkansas
1 review
0 helpful votes
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I placed an order for a vintage brand sweatshirt from their site on the 12th of December hoping it would get here before Christmas. The site says it takes 1-3 days for an order to process to ship. Well, fast-forward over two weeks later and the order is still in the production phase. When I tried cancelling the order, I learn that Vintage Brand's terrible cancelation policy is only valid for 2 hours after the order has been made. So, even though the order likely has not been "produced" yet, I am still unable to cancel this order. More reasons Varisty Brand is the absolute worst online print seller: their customer service takes almost a week to get back to you, yet they have no problem sending marketing emails every day, multiple times a day! Avoid this company if you want your order within a reasonable timeframe!

Date of experience: December 28, 2023

From the business

Vintage Brand is honored to celebrate our rich American sporting culture by offering the world’s largest collection of unique vintage sports apparel and gear. All of our products are printed and designed in the U.S.A, and created from over 20,000 historic tickets, programs, decals, scorecards, game schedules, and other classic sports images.

Our products have been hand selected to have the best possible display of the artwork. Each image has been reproduced from an original work of art that is in the public domain, and digitally restored, framed, and enhanced for vibrant color and provided on a quality product that can be prized for years to come.


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