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Vintage Brand

4.0

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Vintage Brand Reviews Summary

The company generally enjoys a positive reputation for its unique product offerings and quality, with many customers expressing satisfaction with their purchases, particularly regarding comfort and design. However, there are notable concerns regarding shipping delays, especially during peak seasons, which have led to frustration among some customers. Additionally, issues with product quality, such as defects and dissatisfaction with certain items, have been highlighted. Customer service appears to be a mixed experience, with some praising responsiveness while others report difficulties in communication and handling returns. Overall, while the brand has loyal customers, improvements in shipping and support could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

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4,509 reviews

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South Carolina
1 review
0 helpful votes
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Placed order and did not ship in the stated timeframe. Tried to reach out multiple times to find out a status and did not hear back until the third attempt and after many days. Have not received second order and has not been refunded.

Date of experience: December 29, 2023
Washington
1 review
0 helpful votes
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Product is good, delivery is poor
January 5, 2024

Ordered a sweatshirt 12/10. The site said shipping in 3 days. It did not ship until 11/21, did not arrive on time for Christmas. Disappointing

Date of experience: December 29, 2023
Texas
1 review
0 helpful votes
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Great quality item
December 29, 2023

Very pleased with the quality of the item. Was not expecting the printing process to take as long as it did. That being said, I can understand why...busy season and custom printing.

Date of experience: December 29, 2023
Ohio
1 review
0 helpful votes
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Did not make it on time
January 5, 2024

The product was nice, but I was told that if I ordered it by December 11 (which I ordered Dec 10th) that it would arrive before Christmas, and it as not delivered until Tuesday, December 26th. So that was very disappointing.

Date of experience: December 29, 2023
Iowa
1 review
0 helpful votes
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Hawk Sweatshirt
December 29, 2023

My son loved the sweatshirt. Better communication with shipping would have been appreciated. Rec'd it on Xmas Eve. Too close for my comfort level!

Date of experience: December 29, 2023
North Carolina
1 review
0 helpful votes
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Did not ship in time
January 5, 2024

I ordered items to be delivered by Christmas as advertised and this was on Dec 7th, and they didn't arrive on time. I emailed customer service and have not received a response. I know Christmas time is busy, but when you say to order by a certain date to get it by Christmas, you should have it delivered by Christmas!

Date of experience: December 29, 2023
South Carolina
1 review
0 helpful votes
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Product just like picture
December 29, 2023
Updated review

Unique products. Order took a long time to be printed and delivered. I ordered it for a Christmas gift on December 10th & received it on December 27th. When I emailed company to see why it was so late, I never got a response back.

Date of experience: December 29, 2023

Quick and easy
December 10, 2023
Previous review

Quick and easy. Unique products.

Date of experience: December 10, 2023
New York
1 review
0 helpful votes
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Came too late
January 5, 2024

Website said if I ordered on dec 11th I would get it on time but I did not. I received it after Christmas. Not cool!

Date of experience: December 29, 2023
Kentucky
1 review
0 helpful votes
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Slow service
January 5, 2024

I placed order on December 11th and didn't receive until December 26th. Sent multiple messages and emails and finally got a response just using the holidays as an excuse. (Blah blah blah) I could understand if I placed order closer to Christmas, but it was definitely placed in plenty of time to get prior to Christmas.

Date of experience: December 29, 2023
Georgia
1 review
0 helpful votes
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Too late
January 5, 2024

The sweat shirt is very soft and well made, but I was assured when I ordered it on 12/11 that it would arrive by Christmas, it did not arrive until 12/28. Very disappointing.

Date of experience: December 29, 2023
Illinois
1 review
0 helpful votes
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The quality of the print is something that is printed on a home print press it seems. This may be why it takes so dang long to receive products bc they are not built to serve the volume. The website is a ploy. Looks great on paper type deal. The images on the shirt and sweatshirt are what I ordered but I am concerned if they will stay true once washed.

Date of experience: December 29, 2023
Massachusetts
1 review
0 helpful votes
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Bad
January 5, 2024

The order I ordered for Christmas on December 11,2023, got delivered 12/26/23, too late for Christmas. Very disappointed

Date of experience: December 29, 2023
Delaware
1 review
0 helpful votes
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Late delivery
January 5, 2024

This was needed for a Christmas gift, it arrived after Christmas even though I placed the order in early Dec. I emailed the company three times about my order and never received a response.

Date of experience: December 29, 2023
Illinois
1 review
0 helpful votes
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Gift
December 29, 2023

The Sweatshirt was very cute and well made. It was a gift so I don't have information as to whether it fit. He did really like it.

Date of experience: December 29, 2023
New York
1 review
0 helpful votes
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Shipping time is very slow
January 5, 2024

Be prepared to wait for your item! It took so long I thought it was a scam!

Date of experience: December 29, 2023
New Jersey
3 reviews
0 helpful votes
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Overpriced
January 5, 2024

The sweatshirt quality is nice but the art work appears to be an iron on, which I expect will fade with a few washes. Additionally, it took about 3 weeks to receive the order (when the site states 3 days). Overpriced...

Date of experience: December 29, 2023
Washington
1 review
0 helpful votes
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Overpriced for quality
January 5, 2024

I was disappointed when I received the sweatshirt I ordered. I can't believe I paid $65 for it. It's a thin material and the printed design looks like plastic.

Date of experience: December 28, 2023
Pennsylvania
1 review
0 helpful votes
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Nice product but processing delays
January 5, 2024

Happy with product but arrived later than expected

Date of experience: December 28, 2023
Pennsylvania
1 review
0 helpful votes
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The shopping experience was great; however, I'm extremely dissatisfied with the shipping. I was guaranteed my order by December 23rd and it only got shipped after I reached out twice about it being alimony 2 weeks from my order date without it bring shipped. It was a present for my brother and I had nothing to give him in Christmas and I received no apology or coupon code or anything to make up for this. I understand people being overwhelmed during the holidays but don't promise if it can't be fulfilled.

Date of experience: December 28, 2023
Georgia
1 review
0 helpful votes
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Shipping took to long
January 5, 2024

Ordered this in December 10th as a Christmas present. Received order n December 28th, 18 days for delivery. Not satisfied

Date of experience: December 28, 2023

From the business

Vintage Brand is honored to celebrate our rich American sporting culture by offering the world’s largest collection of unique vintage sports apparel and gear. All of our products are printed and designed in the U.S.A, and created from over 20,000 historic tickets, programs, decals, scorecards, game schedules, and other classic sports images.

Our products have been hand selected to have the best possible display of the artwork. Each image has been reproduced from an original work of art that is in the public domain, and digitally restored, framed, and enhanced for vibrant color and provided on a quality product that can be prized for years to come.


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