On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Vintage Brand Reviews Summary
The company generally enjoys a positive reputation for its unique product offerings and quality, with many customers expressing satisfaction with their purchases, particularly regarding comfort and design. However, there are notable concerns regarding shipping delays, especially during peak seasons, which have led to frustration among some customers. Additionally, issues with product quality, such as defects and dissatisfaction with certain items, have been highlighted. Customer service appears to be a mixed experience, with some praising responsiveness while others report difficulties in communication and handling returns. Overall, while the brand has loyal customers, improvements in shipping and support could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The T-shirt is very soft. The sweatshirts are the thin-kind, with almost a nice terry-cloth feel on the inside. I'm a bigger guy, and the sweatshirts fit nicely.
However, I expected these shirts to be your "normal" screen-printed sort. They are not. They instead ironed on a graphics material that is an incredibly smooth and quite strong plastic. It looks fine -- maybe a bit shiny -- but I wasn't expecting it.
Delivered after Christmas but I did receive my order!
Color scheme not accurate. Quality was ok. I was expecting a thicker material and it was a Jersey style.
Delivery was after Christmas- I ordered two weeks prior. Took days to get a response for status of order
Ordered several shirts in 12/8 to be given as Christmas gifts. The shirts are great but they didn't make it in time for Christmas which was super disappointing. Good company to do business with overall, but just do t expect to get your items quickly.
10/10 on the product. Can't stress enough how much I love the product. Wish it would have shipped when it was supposed to. I ordered two weeks before Christmas and it didn't make it on time so that was unfortunate.
Delivery took longer than expected and it took a while to hear from customer service, but the product is super cute and good quality. Just be aware that it is going to take longer during holidays.
Must order way in advance of when you need the item. They provide no tracking for your order.
Just what I ordered. Quick and easy ordering. It arrived exactly when it said it would.
No email confirmation of order. No easy way to contact company. Quality very poor once order arrived after Christmas.
The quality of the products I ordered was great. However I ordered them as xmas gifts prior to the date to receive them completed and mailed by, expecting to get them in time, but they arrived 5 days late. Disappointing as this was the main gift.
Advertised delivery by 24th. Didn' received until 30th, otherwise product was as advertised, great product.
My order was a Christmas gift that I ordered one day before the deadline but company said it was a received after deadline for Christmas delivery which was over 2 weeks before Christmas. No big deal as it arrives. A few days after but maybe offer customers a faster shipping option like fed ex or ups so there's not issues with usps delivery..
Order #*******
Placed order 12.12.2023. Got confirmation on 12.12.2023.
Did not receive any information until 12.28.2023, only after requesting delivery information 12.23.2023.
Needed product 12.26.2023
Received product 12.30.2023.
Really disappointed in quality of decal! It's an iron-on! Not even a silkscreen! There is so much 'plastic' on the front, would make someone sweat in the cold of winter!
There is no description in the product info, just shirt material.
I would be embarrassed to gift this to anyone, especially my son-in-law.
Please send return label.
You won't want to post this review
Mobile website is not user friendly. Long load times, slow responses to filters. Had to repeatedly start searches over because going back to the previous page removed all filters and search results.
Only received 2 emails concerning my order; one to confirm it was placed and one to confirm it shipped. The order confirmation email did not include any real information on when the order would ship.
Mobile website is not user friendly. Long load times, slow responses to filters. Had to repeatedly start searches over because going back to the previous page removed all filters and search results.
I was disappointed I didn't receive until after Christmas - despite ordering on 12/6; but the quality was excellent.
This company's lack of communication is the reason for the 1 STAR rating. I emailed and never received a response. Horrible in this day of technology. I had no idea when the item that I purchased was even shipped.
From the business
Vintage Brand is honored to celebrate our rich American sporting culture by offering the world’s largest collection of unique vintage sports apparel and gear. All of our products are printed and designed in the U.S.A, and created from over 20,000 historic tickets, programs, decals, scorecards, game schedules, and other classic sports images.
Our products have been hand selected to have the best possible display of the artwork. Each image has been reproduced from an original work of art that is in the public domain, and digitally restored, framed, and enhanced for vibrant color and provided on a quality product that can be prized for years to come.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members