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Vintage Brand

4.0

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Vintage Brand Reviews Summary

The company generally enjoys a positive reputation for its unique product offerings and quality, with many customers expressing satisfaction with their purchases, particularly regarding comfort and design. However, there are notable concerns regarding shipping delays, especially during peak seasons, which have led to frustration among some customers. Additionally, issues with product quality, such as defects and dissatisfaction with certain items, have been highlighted. Customer service appears to be a mixed experience, with some praising responsiveness while others report difficulties in communication and handling returns. Overall, while the brand has loyal customers, improvements in shipping and support could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

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4,509 reviews

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West Virginia
1 review
0 helpful votes
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Very disappointing
January 8, 2024

When I received the "hoodie" for my son, I immediately noticed that it was not a hoodie but rather a thin hooded shirt. And it also had an ink spot on the sleeve. I immediately sent an email to customer service on 12/25 (knowing you were closed but wanted together it to you quickly). I have yet to get a response. I've ordered before but will not order again until this is taken care of.

Date of experience: January 1, 2024
California
1 review
0 helpful votes
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Excellent
January 1, 2024
Updated review

Excellent service and very unique chooses to pick from

Date of experience: January 1, 2024

Awesome site
March 28, 2023
Previous review

Awesome site

Date of experience: March 28, 2023
Oklahoma
1 review
0 helpful votes
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Purchased as gift
January 1, 2024
Updated review

No problems so far! The hoodie was given as a gift. He really likes the it. It's warm and soft!

Date of experience: January 1, 2024

No problems so far
December 10, 2023
Previous review

No problems so far

Date of experience: December 10, 2023
Ohio
1 review
0 helpful votes
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Quality of logo
January 8, 2024

The Quality of the logo is literally like a piece of plastic stuck on the front of the shirt. Definitely not what I was expecting. Definitely disappointed in quality.

Date of experience: January 1, 2024
Ohio
1 review
1 helpful vote
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Intended as gift
January 8, 2024

Clothing looks well made, material and construction. Logo appears to be iron-on; smooth edge where it meets the cloth, but stiff and glossy feel. Was intended as a gift, likely part of my own wardrobe now (or donated for someone else to choose). I'm somewhat disappointed.

Date of experience: January 1, 2024
Oklahoma
1 review
0 helpful votes
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Pleased
January 1, 2024

Loved the product. Would order again.packaged great

Date of experience: December 31, 2023
Pennsylvania
1 review
0 helpful votes
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The vintage Eagles sweatshirt is wonderful! Great quality. Even though it was ordered within the time frame for it to arrive by Christmas as a gift for my son, it did not come until the week after. I ended up giving it to him for his birthday, which falls closer to New Years. Once shipped, though, it came quickly. I would definitely order again from here, but if ordering over the holidays, make sure you order way ahead.

Date of experience: December 31, 2023
North Carolina
1 review
0 helpful votes
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Shopping was convenient.
January 1, 2024

Love the choices and the site was easy to navigate.

Date of experience: December 31, 2023
Ohio
1 review
0 helpful votes
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Slow delivery
January 8, 2024

I contacted them twice regarding my order to see if would receive before Christmas when I placed in 12/10. It did come in on 12/24 after receiving email that it would arrive on 12/26. Kept stating it was in printing stage for a week. The hoodie was a thinner material but not bad. However the print was thin and I'm afraid will peel after first wash. Don't believe worth the cost but glad I received before Christmas. My husband was happy with it.

Date of experience: December 31, 2023
Iowa
1 review
0 helpful votes
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Christmas Order
December 31, 2023

I had ordered a few items in mid-December and was hoping they would arrive before Christmas. They did just that and they were a hit! Thank you very much!

Date of experience: December 31, 2023
California
1 review
0 helpful votes
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Received late
December 31, 2023

Received after Christmas, however did receive notice that there was a possibility of arriving later. No emails to indicate when item would be delivered. I will still order from here because shipping can be tricky during the Holidays

Date of experience: December 31, 2023
South Carolina
1 review
0 helpful votes
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Great quality. Hubby loved the gift. Arrived on his birthday

Date of experience: December 31, 2023
North Carolina
1 review
0 helpful votes
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Love it
December 31, 2023

My husband loves it, came a few days after Christmas but he loves it..

Date of experience: December 31, 2023
Kansas
1 review
0 helpful votes
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Didn't arrive in time for Christmas
January 7, 2024

Fairly disappointed with this purchase as I checked while ordering to ensure that I would receive before the Christmas holiday and that did not happen.

Date of experience: December 31, 2023
Indiana
1 review
0 helpful votes
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Almost
January 7, 2024
Updated review

Put my order in 12/12 and did not realize that it would not arrive until after Christmas. It was in the fine print so I guess shame on me, but lesson learned.

Date of experience: December 31, 2023

Great great great
December 11, 2023
Previous review

Great great great

Date of experience: December 10, 2023
Ohio
1 review
0 helpful votes
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The product I ordered shipped very late (well past the range of the printing and processing time it said) and came defective. There are scratches/lines across the logo. I reached out and explained the issue on both a review of the item and a direct email to the company. I have received zero response but continue to receive marketing/sales eblasts from them.

Date of experience: December 31, 2023
Texas
1 review
0 helpful votes
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Order not received
January 7, 2024

I placed an order 12/17/23 and have yet to receive it. I have contacted the seller several times for an order status and all have been non-responsive. The email I received says orders normally ship within 1-3 business days, and responses to questions within 72 hours.
This is extremely poor customer service and a refund would be nice, but I have a feeling I won't get it.

Date of experience: December 31, 2023
Ohio
1 review
0 helpful votes
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Mug
December 31, 2023

Very good,just a little slow in processing and delivery.

Date of experience: December 31, 2023
Arkansas
1 review
0 helpful votes
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Great products, but slow shipping
December 31, 2023

I ordered my three items before the deadline for Christmas delivery and I did not receive my order till 2 days after Christmas. I was disappointed. When I contacted customer support via email only because they don't have a phone number, it took 2 days to reply with my order is being printed. I knew that, but I was trying to see why it hadn't shipped so I could receive it before Christmas since I placed my order before the due date to receive before Christmas. The items I purchased were for my boss. Thank God he was understanding that his present would be delayed.

Date of experience: December 31, 2023
Tennessee
1 review
0 helpful votes
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Really, now you wanna talk?
January 7, 2024
Updated review

I'll start off by giving you the good the item is in good shape and finally arrived and is the gift my nephew wanted. The bad is I sent you messages via the only communication tool you have and you never responded. The item was late did not arrive in time for Christmas. If you can't fulfill orders timely then don't offer enticements like half off without telling customers what to expect with shipping. It was disheartening to the recipient to get a piece of paper telling him his item was coming and on its way, and I really didn't know that because there was no communication about shipping! If I order again ever, because my nephew does love your material, it will not be around Christmas. I'm extremely disappointed and I will share this experience. A simple reply to my inquiries would've done wonders here. You offer a chat communication the very least you can do is respond to it. What a disappointment.

Date of experience: December 31, 2023

Quick easy and clear!
December 12, 2023
Previous review

Quick easy and clear!

Date of experience: December 12, 2023

From the business

Vintage Brand is honored to celebrate our rich American sporting culture by offering the world’s largest collection of unique vintage sports apparel and gear. All of our products are printed and designed in the U.S.A, and created from over 20,000 historic tickets, programs, decals, scorecards, game schedules, and other classic sports images.

Our products have been hand selected to have the best possible display of the artwork. Each image has been reproduced from an original work of art that is in the public domain, and digitally restored, framed, and enhanced for vibrant color and provided on a quality product that can be prized for years to come.


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