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From the business

VidaXL is a fast-growing, international online retail store with a large and surprising collection of thousands of products in the categories furniture, home and garden, DIY, car parts and clothing. Our success comes from our conviction that everything always can be better and cheaper … ‘Live it up for less’. Our products are sold at competitive prices throughout Europe, the United States and Australia.


vidaxl.com
RANCHO CUCAMONGA, California, United States
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vidaXL US Reviews Summary

vidaXL US has a rating of 2.7 stars from 705 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with vidaXL US most frequently mention customer service, credit card and full refund. vidaXL US ranks 18th among Furniture sites.

service
60
value
68
returns
38
quality
69

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Small couch
September 15, 2019

The furniture was easy enough to put together but the size was smaller than expected. All the pieces were provided and the directions which were difficult to follow.

Date of experience: September 12, 2019
California
1 review
0 helpful votes
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Awesome deal
September 15, 2019

We purchased 2 units for less than 1 would cost from other dealers. The cushions are a lower quality but easy to replace. Look great next to the pool. Would recommend highly.

Date of experience: September 12, 2019
Maine
1 review
0 helpful votes
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Price is Right
September 15, 2019

We was looking for a low cost tent. I searched online and found this company. Do I wish that the quality was better yes the Velcro is narrow the frame not quite as heavy as I would like to have, But we got what we paid for... I love the design and it stayed up all 6 days I needed. There is no middle Pole to support side walls. Another change in the design I would make.
Overall every one liked the tent

Date of experience: September 12, 2019
Florida
1 review
0 helpful votes
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Missing Parts
September 14, 2019

When I unpackaged the product there is no assembly instructions or hardware to to assemble the shed with. This makes it difficult because now I have to go to a big box store for what I need. Thanks... NOT

Date of experience: September 11, 2019
Wisconsin
1 review
0 helpful votes
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Great
September 13, 2019

My experience was great and i would order from them anytime thanks for a great experience great great great great great great great great

Date of experience: September 10, 2019
Rhode Island
1 review
0 helpful votes
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This is not a solid product. Plastic parts that break easily used in adjustment settings. Similar products use metal fittings. Buy another brand made without plastic.

Date of experience: September 9, 2019
Louisiana
1 review
0 helpful votes
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Fast delivery
September 12, 2019

My transactions for this purchase was very smooth. The delivery of my purchase was very fast. Thank you for your quick expedition of this product.

Date of experience: September 9, 2019
Arizona
2 reviews
0 helpful votes
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BMW bushig tool
September 12, 2019

I haven't had a chance to use the tool. Quality appears to be what I expected.

Doing business with vidaXL was easy and trouble free.

Date of experience: September 9, 2019
Pennsylvania
1 review
1 helpful vote
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Folding chairs
September 12, 2019

Everything OK except one of the steps in the assembly instructions was unclear. Attaching the metal plate to the arm rests should be done before adding the legs to the metal plate. It took a while to figure that out, second chair was done in half the time.

Date of experience: September 9, 2019
New York
1 review
0 helpful votes
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White radiator covers
September 12, 2019

The covers were easy to put together without any issues. All parts were intact and without any damages which is not usually the case with MDF. They were attractive and modern.

Date of experience: September 9, 2019
Pennsylvania
1 review
0 helpful votes
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Hate It
September 12, 2019

Will likely toss it out because I'm still trying how to close it. Horrible instructions on how to wrangle all that wire. Hate it

Date of experience: September 9, 2019
Florida
1 review
0 helpful votes
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Request
September 9, 2019

I have purchased an outdoor shower. It looks nice made of stainless steel. It fits together well but it leeks at the plastic reducing couplings (yellow and black). The receiving L-bow leaves insufficient clearance to connect a standard garden hose female coupling. The only way it can be hooked up is by cutting a garden hose and attaching it to the yellow (and black) plastic reducing coupling with a steel strap type clamp. The result is a leek due to a busted thread on one of the two plastic couplings. PLEAESE SEND ME A NEW SET OF PLASTIC COUPLINGS WITH A SEAL.

Date of experience: September 6, 2019
New York
1 review
0 helpful votes
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Great value for money
September 8, 2019

The goods came on time and was all in order. The instructions were not great but setting up these things is not rocket science if you go about it methodically. I took out a star because some of the furniture had (removable) stains that made me feel like these may be recycled from returns - which I cannot confirm but just a tad unpleasant.

Date of experience: September 5, 2019
Georgia
1 review
0 helpful votes
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Love the chairs
September 8, 2019

I needed 4 extra teak chairs, pronto! For my 60th birthday party. They got here on time and the quality was much better than I expected!

Date of experience: September 5, 2019
Florida
1 review
0 helpful votes
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Items I ordered arrived damaged
September 7, 2019

We ordered a bunch of lockers for school. Half of the lockers arrived damaged.
Not good quality or customer service..

Date of experience: September 3, 2019
Pennsylvania
1 review
0 helpful votes
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STILL WAITING!
September 6, 2019

I'm still waiting for the rest of my order. We received one box right away, and then realized it was just part of the order. Now here it is going on week 3... still have not received the rest of the order!

Date of experience: September 3, 2019
California
1 review
0 helpful votes
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Monte
September 4, 2019

Product came as described. Packaging could have been better. Both ends of the box were damaged but fortunately the partition was OK.

Date of experience: September 2, 2019
New York
1 review
0 helpful votes
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Great Price, Great Service
September 2, 2019

The TV shelf is exactly what I was looking for. It is very well made, the price was good and the shipping was very quick. Very pleased.

Date of experience: August 30, 2019
Texas
1 review
0 helpful votes
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Bay Area sailing school exceeded my expectations! Friendly knowledgeable staff who concentrated on safety and "they practiced what they preached". I can't imagine a better experience, I learned so much!

Date of experience: August 26, 2019
Michigan
4 reviews
0 helpful votes
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Double Sun Lounger with Canopy
August 29, 2019

We received the Lounge in two boxes everything was nicely packet. Installation is easy all the screws worked and nothing was missing. You need two people to put this together.

Its comfortable and we enjoying it.

However the cushions will slide down with you if you put the back rest up for a more upright position. Means some kind of additional attachment needs to be created to enjoy even more.

Maybe this should be thought true by the manufacturer.

Date of experience: August 26, 2019