vidaXL USReviews 705

Ordered the product, received it in a timely manner. Because it was manufactured in China, the packaging was rather poor, China skimps on cardboard and it offers very little real protection. But in spite of rough handling that ripped the cardboard open, the basic unit is well made with a strong steel, and nicely powder coated, so I'm not complaining. Everything was in good shape except for a little waviness in the thin sheet metal that extends to cover the screen opening. Doesn't affect the unit, so I'll roll with that. A little thicker sheet metal would prevent that in manufacturing. The instructions assume you know what the person who wrote them is thinking, that can be confusing and frustrating. I wasn't sure what size bit to use for drilling the holes in cement, it was ambiguous or in another language or state of mind, I did some research and concluded that 1/2 inch was what others were using, so that's what I used. Unfortunately the 1/2 was too big, and the lag bolts would not hold, so I had to go to Home Depot and pick up some construction adhesive. I filled the holes with adhesive, set up the unit,
Tapped the bolts down into the adhesive and left them for 2 weeks now, did the same with the holding units and I've waited another week for the entire thing to cure. Tomorrow I will
Rachet them all down to tighten them and try my new 90 degree privacy screen. I'm happy with the product, just not the instructions.

I placed an order about March 14. I got NO confirmation after I submitted the payment. I kept trying to call and Email with no success. So I reluctantly ordered another set of chairs from another company. There was never any tracking / delivery info ever sent to me.
Now TWO SETS OF CHAIRS ARRIVED! This was a gift to a couple who does NOT have the space to fit all of these chairs. I am out double the money! I'm frustrated with the lack of communication. I can only hope the product is good. The chairs have to be "assembled!" Another thing they did not tell me!

Very cheap products very flimsy the boards that make the coop were all splintered and uneven it's not a sturdy product very unsafe for my chickens it's very wobbly pour directions no concrete clear directions on how to put the product together you did not receive the right screws to put the coop together and you did not receive all the pieces to put the chicken run together as well I would never order from you again because I can see that your products are cheap and if they are flimsy and if they are not well put together and they are not good quality products not worth the $500 I spent on the products I will choose somewhere else to go to replace them

Fast shipping, easy to put together. Everything looks great

In the drawings for the assembly instructions, there are 2 that indicate the correct shape is an "S" curve yet there are only arc shapes in the package parts. Eden wrote to me with pictures and labels for all parts included to put together my lounger and there are no "S" shapes, I assembled the chair and it works fine. The drawings are confusing but the customer service is excellent so all is well. LOVE my Loungers!
I'll happily purchase from VidaXL again.