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VidaXL is a fast-growing, international online retail store with a large and surprising collection of thousands of products in the categories furniture, home and garden, DIY, car parts and clothing. Our success comes from our conviction that everything always can be better and cheaper … ‘Live it up for less’. Our products are sold at competitive prices throughout Europe, the United States and Australia.
vidaXL US has a rating of 2.7 stars from 705 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with vidaXL US most frequently mention customer service, credit card and full refund. vidaXL US ranks 18th among Furniture sites.
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My order arrived quickly and was well packaged. The item was as described and looks great in my living room.
Very poor customer service. Can't chat can't talk to anyone. Limited answer to questions. Can't cancel single item.
Great product & quick delivery. It's exactly what I thought it would be. Polished aluminum cow head to mount to my pellet grill.
This set is awesome! It arrived quickly and was easy to assemble. I sit out on my patio every night in comfort.
I needed a foldaway desk for a small space. The item I found was a fold out breakfast bar that worked for my needs perfectly.
The table is perfect for the space. And it came earlier than expected.
I ordered a bench and when I received it, it was damaged.
Nice little table. Easy to assemble, packing solid, super fast delivery. We had a bit of rain and the rain rolls right off. Nice company'
I ordered the black coffee table and it arrived with a really nice scratch through the finish in the top of the table that I had to paint with black nail polish to hide. Then to make matters worst there were no instructions. Luckily I very mechanically inclined.
The chairs are very durable without being too heavy to transport. I purchased them with the intent of enabling social distancing outside (they are perfect for that purpose). They are readily transported. They will be also be useful inside, when the guests outnumber the chairs at the table whenever that can happen again. I liked the first two so much that I ordered two more.
Unkomplizierte Bestellung und Bezahlung. Schnelle Lieferung guter Service. Die Ware ist wie bestellt nach 3 Tagen eingetroffen. Gerne wieder!
Great price and great service with quick delivery, i would recommend your company to anyone looking for specialty items. Thank You So Much.
Needed a TV stand that fits my love of reclaimed wood. The half-barrell "coffee table" is too small for a coffee table, but perfect for my TV.
My only complaint is that they do not appear to accept or publish reviews.
Lowest price prompt shipping good product
Totally satisfied
Purchased patio furniture on 6/1, received tracking information yet nothing has truly shipped from their warehouse. They are very misleading. Per website 48 hour turnaround to ship. It is now 9 days later and no updates. Sent multiple emails and no one has provided a clear definitive answer. I'm beginning to get very concerned that the negative reviews I've read online are indeed accurate. Cannot speak to a live representative. Someone please address this matter.
Buy Vidxl from a store and not from them directly. They send out defective products (broken and with mold!) and now we're having difficulty returning all the items. No one to talk to or chat - all just back and forth emails and getting no where. Do they have ANY customer service that works?
ORDERED PATIO CUSHIONS FOR MY PORCH SWING, CUSHIONS ARE THIN AND NOT MUCH CUSHION, TO SAY THE LEAST THESE ARE NOT WORTH $131.99
I purchased a storage branch. Doesn't protect the pillows I store. Water gets in and I don't recommend. Very expensive not useful I wish I could give it back.
I was told my cover would come about June 26th. I received it June 2nd. It is exactly what I wanted. Very happy. Great experience and will definitely order from here again.
Answer: They won't send you one! We tried because my printer was out that's the only way to get one if you print it yourself!
Answer: Dear Susan, do you have a direct link so we can check the product and get back to you? Thank you in advance. Kind regards, Marina

