Victoria's SecretReviews 965

I LOVE Victoria's Secret, always have. Half of my closet is VS. I own their panties, bras, tees, leggings, jackets, you name it. And I have to say that their stuff is great quality at a very affordable price. Especially their yoga leggings! I have a hard time finding comfortable cotton-only leggings and they come in the most beautiful designs. Their Body by Victoria bras are the best there is. Their tee's run pretty big but are always my go-to's. I have to say I've never been disappointed with any of my Victoria's Secret/VS PINK orders and I will continue to purchase from them.

My daughter and I went into a V. S into Cross Iron Mills in Calgary. We wandered around for 10 minutes looking at bras and what not. We did not have one single sales associate assist us. in fact we did not even see anyone. We couldn't find what we were looking for and had no one to help... we left and spent $300 at La Senza where the service was incredible. Not impressed by Victoria's Secret. So i guess the Secret will stay because we never had a chance to uncover it.

I just went to the Local VS Store in Waterbury CT. I went to get fitted for a full figure bra and had a great lady to help me find the right one. I paid a lot of money for 2 bras that I thought would make my life more comfortable. NOT. The straps made for this expensive bra not only rolls up into a string but digs into the shoulders and hurts as well as leave marks by the end of a long day. No thanks I will be looking for another one as soon as I can. A bra for full figure should be much more resilient than this 69.00 bra... now what?

I had place an order at Victoria Secret and they had promo codes for free shipping over 50 and 30%off one item. I am an Angel Forever member, so I had added my items to my cart and had selected the offer codes to be automatically added to my order. The 30% off took my items total below the $50 and below the free shipping threshold in doing so it automatically added the $8 shipping fee which I did not notice, I had saw the order was over $50 and thought I was good to go, I get my order confirmation in the email and saw I was charged shipping. I contact customer service to cancel my order. Their chat is 24/7. I was speaking to someone and they said as a courtesy they would waive my shipping fee because the order has already been charged and processed they could not cancel my order. This is only an hour after I placed my order. We get disconnected so I chat back and get another person, but also get disconnected. Third time I chat back they said oh the first representative is only waiving half your shipping fee. I asked why half for a one time courtesy, They said because you didn't make the threshold. I explained to them and they still said they could not waive it. They tell me to call the customer service number for my compliant and they also cant do anything. The lady I spoke to sounded really nice when i first called, but once I gave her my information and she looked up the chats she lost interest and the niceties dropped. People make mistakes I understand and I worked customer service before, but for a one time courtesy they could not do more than half is ridiculous especially when they can"t cancel your order and they charge you before your order ships. Never shopping with them again. They really do not care about their customers. Horrendous service!

I ordered about $300 worth or panties, sweatpants and swimsuits, and was looking forward to them arriving. The day that they were supposed to have arrived I checked my email to find out that they had just sent a message that my order has been cancelled because my card was declined. I checked, and found out that there was nothing wrong with my card. Even if there was, I should have found out about that the day I ordered my items, not over a week after, and the day that they should have arrived. Victoria's Secret asked me to just re-order all my items, but half of them are sold out and the big sale I bought them on is now over. It would cost around three times the original price to re-order. I needed those items for a trip I'm going on, and the company has been no help.

Victoria's Secret and their PINK section uses lots of false advertisement online. I was looking at some new PINK items yesterday online and they weren't on sale, the next day i didnt see the items on website! And there were no reviews on these new PINK items i was looking at on their website. They use lots of false advertising trying to say the new PINK items that aren't on sale are "sold out" and "unavailable", which is bs and not true at all, they just use that false advertising to trick people. I know that the items didnt sell out because the jogger pants are $54.95 and i know nobody bought the pants and the item never sold out, they still have item. Nobody has that kind of money to pay $54.95 for a pair of jogger pants and amybody who does is a real dumb@$$. The item didnt sell out at all amd still not on website. They falsely advertise their overpriced items as "sold out" and "unavailable" and the items aren't on sale and new. False advertisement they use.