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From the business
VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases.
Upgrading every space isnʼ t just a task, itʼ s a declaration of reinvention.
Upgrade with VEVOR.
Vevor Reviews Summary
The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Fast shipping,good description,well made tongs. These tongs are a great tool to handle heavy logs
Reliable and convenient and easy access to on line purchases.
The prices were really impressive and all the items I ordered arrived at my warehouse within 5 days of order. Shipping was great. It is hard to find industrial equipment that runs on single phase 110/220, very happy Vevor carrys so much.
Item showed up damaged and is a fire hazard! Company is refusing my full refund and is trying to deal with me! Company is from Chine and will only deal you with you VIA email! I have filed a complaint with the federal trade commission and PayPay! DO NOT DO BUSINESS WITH TIIS COMPANY!
Wish it came with a top cover of some kind to keep the surface clean when not in use.
These shelving units are great. Light but strong. They fit well in my industrial kitchen and meet all the rules.
Have ordered several things over the last year without the first problem, Good quality & fast free shipping.
I ordered cabinet shelf sliders through Home Depot and the dimension said it is 10.4 inches wide but when I attached the slides it was 11.75 inches wide then it did not fit in the cabinet opening.
Purchased the vevor borescope to use in my shop to see inside an engine. I have found many uses for this tool and have used it almost every day on the farm. I love the lighted camera and the ability to steer it into tight spaces to get a clear picture of what I couldn't see. It has saved me a lot of time and money and given me a visual of the condition inside of all my small engines.
The product came in a timely manner after the online order was made. The product was well packed with only one cracked piece on a plastic vent connection. I did want to order an extra vent connection and found that no parts are available for the model I purchased. The baffles that should allow air to flow through the unit have small openings that are overloading the fan on the medium and high settings. When an email was sent to support there was no answer other than no parts available.
Ordered a inverter 1500 watt t tried to use on a 1500 watt heater runs 2min and shuts down needed it to go on vacation so sorry contacted customer service 45 times no response so sorry I guess
Dear Tom,
We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.
Have a great day.
Vevor Team
All good, however, the only detail is that I pay an item xx price and one week latter, the semm item is listed $ 15 dollars more cheap, so, next time I will wait couple weeks before buy.
Bought 2 of the steel Jerry cans. The metal spouts don't leak and are long enough to position the way you want them. Cans arrived in 3 days. I wish all online purchases were this good!
My ice cream cone maker is just what we needed in our business, it heat just perfectly, our clients love. We use it on our food truck
I purchased two 10/30 inch snow melt mats and received them in Sept. I did not use them until December and in mid January they stopped working completely. Paid $122 for both. Vevor offered me $40 and told me to fix them myself. I said no. Then they offered me $70 and told me, again, to fix them myself. There is a 12 month warranty and they worked for 2 months. I want a full refund!
Dear Josh,
We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.
Have a great day.
Vevor Team
Vevor honored their return and replacement policy. It took a few more steps and communication than I expected. I would have much rather have a fully functional product to complete my jobs.
Thanks Vevor.
Dear Kurt,
We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.
Have a great day.
Vevor Team
Hello Angel,
Thanks for your feedback. But we're not quite sure why you chose 1 star.
Is there anything we need to improve?
Your satisfaction is important to us, and we want to ensure that we do everything possible to resolve the issue.
Waiting for your reply.
Kindly,
vevor.com
So far, all description have been accurate, fair price with decent quality and timely shipping.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Art,
We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.
Have a great day.
Vevor Team