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Vevor

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases.
Upgrading every space isnʼ t just a task, itʼ s a declaration of reinvention.
Upgrade with VEVOR.


vevor.com
Rancho Cucamonga, CA, United States
+282
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Vevor Reviews Summary

The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

Kansas
1 review
0 helpful votes
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Electric motor for lathe.
February 19, 2024

Needed a motor for my lathe that was reversible. It fit the needs that I wanted and was reasonably priced.

Date of experience: February 19, 2024
Florida
1 review
0 helpful votes
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Da wheels for the sand.
February 19, 2024

I was looking for balloon tires for my fishing cart. After checking many reviews by other owners I decided to get the Vevor brand. Fast shipping it came with a stainless steel axle and a pump. Very easy to install. These tires are all terrain. So far my experience has been very positive.

Date of experience: February 19, 2024
Texas
1 review
0 helpful votes
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Great expierence
February 19, 2024

Great job! Great price! Great great great great great

Date of experience: February 19, 2024
South Carolina
1 review
0 helpful votes
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Durable, and consistent results
February 19, 2024

This is my second attempt at a button maker. Then ever is far better than the first one I had (will not mention manufacturer name).

Date of experience: February 19, 2024
New York
2 reviews
0 helpful votes
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Customer feedback
February 19, 2024

All the items I've bought and received (there is many) were of good quality and value. Packed well and shipped quickly.

Date of experience: February 19, 2024
Pennsylvania
1 review
0 helpful votes
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After researching and ordering our refrigerator, it was shipped out the same day and we received it 2 days later. Quality seems really good with soft close drawers. I am looking forward to putting it to use!

Date of experience: February 19, 2024
Louisiana
1 review
0 helpful votes
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Great
February 19, 2024

This item is the best easy to use and very well made. No issues with the item works as expected very good quality I would recommend this to any one 👍

Date of experience: February 19, 2024
Florida
1 review
0 helpful votes
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CAT WHEEL
February 19, 2024

The wheel met expectations and was packed very nicely. It was easy to put together too. Now if I can just get our cats to run on it we'll be doing great!

Date of experience: February 18, 2024
New Mexico
2 reviews
0 helpful votes
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Great product
February 18, 2024

Tuff enough to take on harsh weather and can be camo with my yard design

Date of experience: February 18, 2024
Wisconsin
1 review
0 helpful votes
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S4040 doorstop from Vevor
February 25, 2024

I purchased the S4040 CNC router system from Vevor. It arrived fairly quickly. It was well packaged and the parts seemed to be quality. The manual was clear enough to assemble the router, but that is where the story takes a turn for the worse. My machine offline controller doesn't work. The display is dark and doesn't respond to touch input. The computer I had designated to use with the system gives a failure when I try to install the candle software, so no computer is hooked up to the usb port. Customer support doesn't respond properly and seem to have a poor understanding of English. Email is a poor method for communication. I keep telling the problem, sent pictures, and video and they just say that they can't see the display because it is too dark in the video. Of course, it is dark it doesn't light-up. Very frustrated with the purchase, especially customer service. Still nothing has been resolved. Even when I do get the cnc running there isn't any guide to working with the unit, making the first cuts, example files, references to what software to use that can generate the g-code for the Candle software. Limitations of the Candle software, etc. I have had to go to Foxalien to get much of the reference information on how to use the CNC unit. There are enough differences that make it difficult to diagnose the issues without an interactive customer service.

Vevor attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 18, 2024
Vevor .. Vevor Rep
over a year old

Dear Terry,

We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have sent an email to you.
If you have any other questions, please don't hesitate to contact us.

Have a great day.
Vevor Team

Florida
1 review
0 helpful votes
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Pleasantly surprised
February 18, 2024

Excellent service. Prompt attention to my order and it came as promised.

Date of experience: February 18, 2024
California
1 review
0 helpful votes
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Vevor airless paint sprayer.
February 18, 2024

Received paint sprayer on a timely delivery. Have not used product yet.

Date of experience: February 18, 2024
Puerto Rico
1 review
0 helpful votes
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The process with Vevor was a very smooth one and their merchandise is of very good quality. Very good products but the shipping cost is very high.

Date of experience: February 18, 2024
Oklahoma
1 review
0 helpful votes
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Good product
February 18, 2024

The products are excellent and prices are unbelievable.

Date of experience: February 18, 2024
Oregon
1 review
0 helpful votes
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Also, why am I being asked about my satisfaction, when my product has not shipped?

Vevor attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 18, 2024
Vevor .. Vevor Rep
over a year old

Dear Joshua,

We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.

Have a great day.
Vevor Team

North Carolina
1 review
0 helpful votes
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Not real easy to put together
February 18, 2024

Ok could have been been easier to put together. Hard

Date of experience: February 18, 2024
Oregon
1 review
0 helpful votes
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Worried
February 27, 2024

The first time I used it - with only the boards and dies sent in the package the plate warped a bit. I am concerned for the future.

Vevor attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 15, 2024
Vevor .. Vevor Rep
over a year old

Dear Lori,

We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.

Have a great day.
Vevor Team

Pennsylvania
1 review
0 helpful votes
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Item stolen from where UPS left it
February 15, 2024

UPS left it by the *******@my mail box. Instead of on my front porch where the regular driver usually leaves it

Date of experience: February 15, 2024
Minnesota
1 review
0 helpful votes
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Perfect cart
February 15, 2024

The product was exactly what we were looking for when serving coffee and snacks at church.

Date of experience: February 15, 2024
North Carolina
1 review
0 helpful votes
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Hand rails work great
February 15, 2024

I needed to install hand rails on 3 and 4 step stairs leading into my house to comply with new city ordinances. Rails were affordable, look good, and were easy to install with 3/8th inch Red Head concrete anchors. Unable to use provided metric anchors as I could not find metric sized masonry hammer drill bits in my town. Might as well leave them out or include a drill bit.

Date of experience: February 15, 2024