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VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases.
Upgrading every space isnʼ t just a task, itʼ s a declaration of reinvention.
Upgrade with VEVOR.
The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.
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AWESOME, we changed our 5 burner gas stove into a griddle NOW I have THE product to place over top of it when not in use AND is additional space to temporarily sit items.
The pond aerator pump is up and running. Works great so far. Definitely working better than the Highblow 120LL ever did. Time will tell, so far so good.
First order went great, 2nd I got a defective item that just needed a part and I agreed for them to just ship me the part. It never showed up, tracking showed it traveled around china ( going to USA) and was returned to shipper for no reason. They then gave me a runaround on why they couldn't reship it even though it was their fault. Ended up with a slight refund after I threatened to send it back at their cost.
Decided to try again since things happen. They gave me a tracking number that states UPS received my package but that is the last update in 12 days. They keep extending the date that I have to wait until to see if it arrives, (all for a $50) item and refuse to send a replacement or give a refund. I filed a PayPal dispute 2 days ago and have not received a response. I will be filing a fraud dispute with my bank Monday.
I discovered after I received the item that the hitch receiver is exactly 1.9 inches, and does not work with a standard 2-inch hitch, so the item is practically useless. I will have to have a hitch custom made, at considerable expense and inconvenience. I should have paid slightly more and purchased the correct product from a supplier that specializes in this type of equipment. My mistake, will not buy from Vevor again.
Dear Darryl Hardman,
We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.
Have a great day.
Vevor Team
The purchase was a hassle free and efficient transaction.
Stand is solid and have been happy with it functionally but mine got beat up in shipping. The box it ships in lets a lot piece slide around and my stand got many deep scratches and one of the pipes is bent and unusable for the hand break.
Outdoor kitchen cabinets and drawers look good with my cabana.
I was shopping for a burn barrel and happened upon vevors site. Their price beat everyone else and had free shipping.
Item was shipped quickly, and fits as it should, the only thing about this item is u bolt should have been included.
I purchased an awning last year that was too long and the company would not accept a return. I did not keep the receipt, so I purchased another one just recently and it is actually too short. Last year's awning measured 16', so I ordered a 15' awning which measures 14' 2". I put the shorter one on anyway and now I'm stuck with a perfectly good 16' (which is probably considered a 17') awning.
Dear David,
We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.
Have a great day.
Vevor Team
Very happy with it does great job in my 20x14 shed keeps it above freezing when the temperature are low
I am very happy and impressed with my outdoor 10 x 10 shed. The process to purchase was very simple and easy and the price was good as well. It also arrived sooner that I was told. I'm very happy with my purchase.
Dear Ben,
We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.
Have a great day.
Vevor Team
I place my order and i received it in a timely matter.
This safe is priced right and good quality!
Fast shipping
I have ordered key for shaft. Also, threaded parts with black handle wrong thread. I deserve a way to contact you to resolve issues!
No manual for 3 in 1.
These are things that require a relatively small effort on your part. How difficult would it be to write manual?
I also purchased your Mig Welder. Had not had time to test it. It should have a Manual also: What settings for 22 Gauge sheetmetal?
How can I contact Customer Service?
Dear Daniel,
We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.
Have a great day.
Vevor Team
I bought a stainless-steel sprayer. The strap that is used to hold it on your back broke immediately. I've sent pictures and multiple emails only to be given the runaround about why it cannot be resolved. Why have a warranty when you don't honor it?
Dear John,
We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.
Have a great day.
Vevor Team
Missing screws could not assemble ………………………………………
Not much else to say
Dear Scott,
We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.
Have a great day.
Vevor Team
Answer: By email, they respond within 1 day. That said, they talk in circles, not adding any value to their support.
Answer: Scam in my experience. No help from customer service and no reply to email
Answer: Thanks for your inquiry.Here is our Shipping Time DELIVERY DAYS: 2-6 Business Days (More Time and Extra Fee for * Heavy and Big-size Products) Processing Time: 1-2 Business Day Here is our shipping policy: https://www.vevor.com/pages/shipping-policy
Answer: Hello Jim,thanks for contacting vevor. Could you kindly send us your order number?We'll check it for you.
Answer: Hello Jim,thanks for contacting vevor. Could you kindly send us your order number?We'll check it for you.
Answer: Hello,could you send us the product link you asked about?


Dear nick,
We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.
Have a great day.
Vevor Team