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Vevor

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases.
Upgrading every space isnʼ t just a task, itʼ s a declaration of reinvention.
Upgrade with VEVOR.


vevor.com
Rancho Cucamonga, CA, United States
+282
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Vevor Reviews Summary

The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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Great
March 4, 2024

Items as described. Quick feeeeeee shipping. Works as intended if you bother to read it instructions. Great value pricing, better quality than expected!

Date of experience: March 4, 2024
Washington
1 review
0 helpful votes
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Great tools
March 4, 2024

I really like the tools that I recently purchased, they really affordable, and the designed for smaller size and footprint, whe placement is a priority. I am absolutely happy with my purchases, and I am planning on getting more of the jewelry line of products that you carry. But unfortunately I have one complaint l wish can be resolved by vevor. I purchased a rolling mill machine from a 2nd party selling your products, I'm happy with my purchase, but unfortunately one of the two smaller gears for the either increasing the size or reducing the size of opening for inserting like silver for either reducing or changing the size. Well per ebay I contacted the party through ebay about a broken part, well due to it being manufactured in China, the part I would guess is their, but due to Chinese holidays, there is a delay in sending replacement part, l have had to wait the whole month of February before they can send the part to me.
It would very much behoove you (vevor) to carry replacement parts for all of your products so that we may order parts if necessary or just spares to have handy, just in case for circumstances like this. Thank you, Emma Sutton

Date of experience: March 4, 2024
Iowa
1 review
0 helpful votes
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Stainless steel work station
March 2, 2024

I placed an order fo a stainless steel kitchen workstation on wheels for 2 of my daughters for the outdoor pizza oven I gave them for Christmas.

Date of experience: March 2, 2024
Michigan
1 review
0 helpful votes
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Great quality and fast shipping
March 2, 2024

This is the second time I've purchased a cargo net for my trailer and I'm very impressed with the value, quality, and functionality of the products.

Date of experience: March 2, 2024
Texas
1 review
0 helpful votes
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Instruction
March 1, 2024

The instructions are not very clear,i wood like to get more instructions on setup

Date of experience: March 1, 2024
Nebraska
1 review
0 helpful votes
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You get what you pay for
March 11, 2024

When set up tried adjusting the air pressure and gauge did not work needle stay at zero.

Date of experience: March 1, 2024
Vevor .. — Vevor Rep
over a year old

Dear Dean,

We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.

Have a great day.
Vevor Team

Texas
1 review
0 helpful votes
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Great products
March 1, 2024

The quality and price are great, shipment was quick and packing was not damaged.

Date of experience: February 29, 2024
Indiana
1 review
0 helpful votes
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Selling of your information
March 10, 2024

After ordering from Vevor, I was bombarded with ads from a number of companies. Not only that, but Vevor also sent numerous ads. The tool worked satisfactorily, but the ads were an incredible nuisance. As a result, I will never order from Vevor again, nor will I recommend them.

Vevor attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 29, 2024
Vevor .. — Vevor Rep
over a year old

Hello Joe,

Sorry for that you take an unpleasant shopping experience on our site.
Sorry to interrupt you.We express our heartfelt gratitude for the valuable recommendations you have provided. Your suggestions are highly valued and will serve as a vital reference for our ongoing efforts to enhance and refine our services.
Have nice day!

Regards,
vevor.com

Pennsylvania
1 review
2 helpful votes
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Bought a water flow monitor and auto shut off device directly from them- did not work, poor instructions and useless customer support just resending the installation manual. At least 10 emails later still no return label and refund.
If you really have to buy their stuff use Amazon at least you can ship it back if not working. I've informed Better Buisness Bureau about their tactics

Vevor attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 29, 2024
Vevor .. — Vevor Rep
over a year old

Dear Keith,

We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.

Have a great day.
Vevor Team

Oregon
1 review
0 helpful votes
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Follow up.
March 10, 2024

After purchase of this product I received no follow up. My screen froze and was unable to copy the order.
A follow up would of made me more secure in my overall experience.
Ps I bought 2 product a week apart but not from the same company and both had the same issue!

Date of experience: February 29, 2024
Vevor .. — Vevor Rep
over a year old

Dear Doug,

We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.

Have a great day.
Vevor Team

California
1 review
0 helpful votes
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So Far So Good
February 29, 2024

I have purchased three items to date. Quality seems to be very good. Shipping was very fast. No damage and everything was in the box.
Overall very happy with Vevor.

Date of experience: February 29, 2024
Virginia
1 review
0 helpful votes
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Nice shop chair
February 29, 2024

The shop chair was easy to order. It was delivered quickly and easy to put together. Very happy with this purchase.

Date of experience: February 29, 2024
Alabama
1 review
0 helpful votes
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The wheel bearing driver kit came exactly as advertised and seems very good quality. The 30L Ultra sonic cleaner came in perfect condition. I have not used the items yet but seem as though they'll perform as expected.

Date of experience: February 29, 2024
Utah
1 review
0 helpful votes
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I was able to choose from 7-8 options for the device I was searching for. The prices were reasonable and shipping was free and fast. Very pleased.

Date of experience: February 29, 2024
California
1 review
0 helpful votes
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Vevor Ramps
March 10, 2024

Product damaged in the corner. Missing portion. Product to heavy to return

Date of experience: February 29, 2024
Washington
1 review
0 helpful votes
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Good drill for a great price
February 29, 2024

We have had the mag drill for about a week now and have drilled enough holes to wear out 2 5/16 bits we are drilling through 3" of stacked sheet metal the magnet is holding well and has had plenty of power for our needs. I like the quick change weld-on chuck adapter. This is the absolute best feature of the drill

Date of experience: February 29, 2024
Florida
1 review
0 helpful votes
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Arrived in good condition
February 29, 2024

Arrived in good condition. Laka la la lala so so so so

Date of experience: February 29, 2024
Colorado
1 review
0 helpful votes
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Good price
March 10, 2024

Good price, works well, need a pressure reducer to slow it down, it moves really fast!

Date of experience: February 29, 2024
Vevor .. — Vevor Rep
over a year old

Dear Lee,

We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.

Have a great day.
Vevor Team

Florida
1 review
0 helpful votes
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Excellent
February 29, 2024

Very good product
Happy to buy it and wold highly recommend it

Date of experience: February 29, 2024
Texas
1 review
0 helpful votes
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Amazing project
February 29, 2024

Quick delivery, easy website, overall amazing customer experience

Date of experience: February 29, 2024