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Vevor

4.3

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From the business

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases.
Upgrading every space isnʼ t just a task, itʼ s a declaration of reinvention.
Upgrade with VEVOR.


vevor.com
Rancho Cucamonga, CA, United States
+282
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Vevor Reviews Summary

The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 8 days

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Texas
1 review
0 helpful votes
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Good value
March 30, 2024

Fair price quick shipping have not installed the horn so can not give the experience on it.

Date of experience: March 29, 2024
New York
2 reviews
0 helpful votes
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Decent products, decent prices.
March 30, 2024

So far everything i've ordered has been working great.

Date of experience: March 29, 2024
Canada
1 review
0 helpful votes
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Please up date your in stock items
March 30, 2024

I went on line and ordered an item only to receive a email few days saying you were out of stock.so i ended up getting the item a week later than expected. I dealt with your customer service was pretty good over all she advised me they would refund me 20.00 for my issues with shipping and the late order but i check yesterday no refund hey only 20 bucks. But it was your company said they would and didnt after couple weeks... over all i think your company has some excellent product and i will purchase again from the company. I get it in this big world nothing always goes as planned but your customer service were polite and tried to make things right and in this day and age says something about your company

Date of experience: March 29, 2024
Michigan
1 review
0 helpful votes
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Great products and service
March 30, 2024

Quality products and quick shipping. Everything I've ordered so far has i big thumbs up.

Date of experience: March 29, 2024
Ohio
1 review
0 helpful votes
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Solid Quality Half Price
March 30, 2024

Well built with everything fitting perfectly. Opens enough to handle 2x4s. Well designed with benchtop mounting and portable quick jig. Highly recommended. Outanding value!

Date of experience: March 29, 2024
Florida
1 review
0 helpful votes
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Sorry Not Sorry
March 30, 2024

I was disappointed that the mixer was mostly made of plastic vs metal and or stainless however the return refund policy and the customer service was great in handling my issue. Very thorough and courteous.

Date of experience: March 29, 2024
New Mexico
1 review
0 helpful votes
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Good quality, good deal.
March 30, 2024

Good experience though it took longer to receive than expected. When I ordered it said I would recieve it between March 17-19 but I didn't get it till the 22nd. Other than that.no problems.

Date of experience: March 29, 2024
Virginia
1 review
0 helpful votes
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Vevor's website is clean and easy to navigate. I found all the information I was looking for. I ordered some landscape fabric for my garden and wanted the professional kind used in nurseries. I ordered 3' x 100' roll and it came quickly, nicely packaged, and is quality material, exactly what I was hoping for. AND at a great price. Go Vevor!

Date of experience: March 29, 2024
New York
1 review
0 helpful votes
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Trailer hitch
March 30, 2024

Very reasonable price and fast shipping. The product looks great.

Date of experience: March 29, 2024
Texas
1 review
0 helpful votes
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VEVOR 4PCS Machinery Skate Dolly
March 30, 2024

Purchased these dollies to move a machine that weight is 7500 pounds. Got the machine on dollies and cab push machine by myself. Very satisfied with the dollies.

Date of experience: March 28, 2024
Canada
1 review
0 helpful votes
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Difficult to deal with
March 30, 2024

Don't ever order from Vevor directly. Instead use Amazon since they have their own return policy. I see that Vevor has 4 star rating here, how they got it I really don't know. My experience with them was horrible. I ordered an air compressor from them that came about week later. Unfortunately, it was malfunctioning from day one. I contacted the company through their online chat where I was told to take a video proof of the compressor malfunction. I tried sending this video to them but their site wouldn't upload the video. Another chat with their customer support and they gave me another way to send the video to them. After receiving the video they told me to try plugging it in another outlet, plugging it without extension cord, warming it up before use... Ridiculous! Finally they said that the voltage in my house is probably below 110V?! Up until that point, I was suggesting that they send me a new, working compressor and I would return the one that's not working but now I want my money back. Their website states "30 day hassle-free money back guarantee" but the finally offered to give me $90 for me to find a repair shop and pay for repairs. Currently I'm in a process of disputing my credit card charges.

Date of experience: March 28, 2024
Vevor .. Vevor Rep
over a year old

Dear Dejan,

We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.

Have a great day.
Vevor Team

Georgia
1 review
0 helpful votes
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One Star short of Perfect
March 30, 2024

Product shipped quick arrived even quicker. It was the second hand rail we ordered of it's kind but the first we ordered directly from vevor. Assembly was easy being it was our second hand rail (first was ordered through Lowes). This Hand rail seem to have hardware QC issues (quality control)! Many of the screws were not completely stamped, drilled and pressed completely from the factory as if we were shipped a bag of REJECT hardware from the factory. Being that we have hardware stores nearby and we had assembled the other handrail previously. We were able to obtain suitable alternates to assemble the handrail in time for our grand opening. Disappointing mishap but a beautiful handrail to say the least.

Date of experience: March 28, 2024
Tennessee
1 review
0 helpful votes
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The network rack I bought arrived quickly and on-time, and has been of exceptional quality for the price I paid for it. The only minor complaint I have is that the instructions are not completely clear, but I still figured it out and have been very happy with the rack I bought.

Date of experience: March 28, 2024
Tennessee
1 review
0 helpful votes
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I'm pleased
March 30, 2024

Good quality product, quick shipping. Will buy again.

Date of experience: March 28, 2024
Alabama
1 review
0 helpful votes
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Sockets
March 30, 2024

Ordered 2 socket sets was just as described and I'm very satisfied with quality

Date of experience: March 28, 2024
Kentucky
1 review
0 helpful votes
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Nice
March 30, 2024

Everything is all marked
Easy to put together
Amazing how it turned up

Date of experience: March 28, 2024
Washington
1 review
0 helpful votes
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Happy with all my purchases!
March 30, 2024

Over the past year, I have purchased many items from Vevor and I have not been disappointed! Good value for the price! Fast shipping! Items arrive in great condition- even the very heavy ones!

Date of experience: March 27, 2024
Wisconsin
1 review
1 helpful vote
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Super
March 30, 2024

Super Happ with the products I've bought. Price is good and shipping is pretty fast

Date of experience: March 27, 2024
Vevor .. Vevor Rep
over a year old

Dear christopher,

We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.

Have a great day.
Vevor Team

Ohio
1 review
0 helpful votes
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Landscape fabric
March 27, 2024

My order came on time. Well packed. Perfect for my home project. Will be ordering again soon.

Date of experience: March 27, 2024
Virginia
2 reviews
0 helpful votes
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Hose reel
March 27, 2024

Ordering was easy, product arrived in a couple days

Date of experience: March 27, 2024