Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases.
Upgrading every space isnʼ t just a task, itʼ s a declaration of reinvention.
Upgrade with VEVOR.
The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Ordered a adapter for a machine. Great fit, looks likegood quality. Cant wait to use it!
I made phone call and the very helpful person on the end of the phone made sure all was working correctly and that my order was being processed. It was shipped the next morning and arrived two days later. I'd work again with Vevor in a heartbeat.
Fast delivery and had many options to view.I will definitely order something again
Easy to use for a first timer. Fun to use and create trinkets. Will enjoy this for my hobby.
I used this sds plus rotary hammer drill to drill 5/8" holes in solid concrete. I'd put it up against the big name brands any day. I can't speak for longevity yet but after using the hammer function to chisel off the 4" risers, then drilling qty of 14 5/8 holes, I'm impressed!
It was easy to order online ordering, they have a lot of equipment and products to choose from.
Quality product and fast delivery makes for a quality business
Used it already works great, would recommend your products I also bought the forks they work great also
These are quite nice food containers. Especially like the wheels. They are 1/2" wider than website measurements claimed. I had no margin for error as had to fit in a very specific area; however, I think I can make them work
Since we ordered our first item with VEVOR we have since ordered multiple items. Products are delivered quickly and packaged properly so there is no damage. The items are of great quality and are easy to install. Prices are also much more affordable.
I ordered a folding signboard. It was easily purchased on website and shipped promptly.
I have made many purchases of a wide range of Vevor products and have yet to regret any of them... can't say that for Amazon!
Incredibly easy and hassle free ordering experience. Quality merchandise!
As with all interactions great communication is important and Vevor is very good at letting the customer know all along the way during and after the buying process where your order is.
7 of the 10 pieces were dented. I had to straighten 6 in order to assemble. Very flimsy.
Vevor's website was easy to navigate, prices are great, and the item shipped extremely fast. Exactly how I like it. Seem to have alot of the things I'm interested in and for just a hobbyists like me, the prices are perfect.
Answer: By email, they respond within 1 day. That said, they talk in circles, not adding any value to their support.
Answer: Scam in my experience. No help from customer service and no reply to email
Answer: Thanks for your inquiry.Here is our Shipping Time DELIVERY DAYS: 2-6 Business Days (More Time and Extra Fee for * Heavy and Big-size Products) Processing Time: 1-2 Business Day Here is our shipping policy: https://www.vevor.com/pages/shipping-policy
Answer: Hello Jim,thanks for contacting vevor. Could you kindly send us your order number?We'll check it for you.
Answer: Hello Jim,thanks for contacting vevor. Could you kindly send us your order number?We'll check it for you.
Answer: Hello,could you send us the product link you asked about?


Dear Terry,
We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.
Have a great day.
Vevor Team